Red Robin Gourmet Burgers and Brews

The customer service is AMAZING! The hostess addressed everyone waiting. She asked if we were okay or needed anything while we waited on our take out. There were at least 5 parties waiting. I was so impressed!

Atmosphere: 5

Food: 5

Service: 5

Nice food and waitresses.
Gang shooting outside but other than that it was a good meal. Just not good side of town.
Everyone was tense.

Atmosphere: 2

Food: 3

Service: 1

The service was awful. Had a gift card issued from Red Robins and the manager could not get the card to work. The waitress grabbed my bag of food and took it to the back. As if I was going to steal the food. I offered to pay for the food after about fifteen minutes of trying but, the manager insisted on getting the card to work. I called customer relations and asked for assistance. They could not help me but, said they could see the gift card in the app. After about 45 minutes of waiting I left because the food was cold and I was frustrated over the entire ordeal. This Red Robins was in Hurst, Texas near the mall. Won't be going back there no time soon after that type of treatment I received.

Atmosphere: 1

Food: 1

Service: 1

Onion rings were very crispy a little bit greasy but tasted fantastic. The bread on the burger was so sweet and battered and fried jalapenos were delicious. My only complaint would be The annoying ice machine compressor made too much noise while I ate at the bar.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hamburger

The restaurant was clean, the staff was very punctual and friendly. It has always been a good experience for me and my family.

Atmosphere: 5

Food: 5

Service: 5

Good food, good service. Thanks

Recommended dishes: Hamburger, Garlic Fries

Update 10/28/26, there are no specials that will let you have a veggie patty for near $10. It’s meatest and wrong. I will go elsewhere until you bring back a special that allows a veggie patty substitution. Disappointed in your vision to not serve all with what you could do. You can do better…. NOT vegetarian friendly on their $9.99 special. . Beware. Even though there are veggie patty’s on the menu and you can substitute them for any regular menu item, you cannot substitute them on the tavern special.

Atmosphere: 3

Food: 3

Service: 3

Good food. Not the greatest service

Atmosphere: 3

Food: 5

Service: 3

Went for my daughter's birthday. Lex and Bree treated us like royalty. Food was A+. Very satisfied. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Manager stopped by table frequently to make sure everything was good. Only issue was being charged for a drink that was supposed to be included with meal. This was taken care of when it was pointed out and extra charge was then removed.

Atmosphere: 5

Food: 5

Service: 5

It was aiiiiiiight, only took 20 min to get some refills so that was kinda sick

Atmosphere: 4

Food: 4

Service: 3

It's red Robin

Atmosphere: 5

Food: 5

Service: 5

Very happy good food good prices ..waitress was amazing

Atmosphere: 4

Food: 4

Service: 4

The food was amazing. I love the backyard BBQ bacon burger

Atmosphere: 4

Food: 5

Service: 4

My nephews love this place. I love the bottomless Fries. My Burger taste like in upgraded Whopper! The staff is friendly and understanding.

Atmosphere: 5

Food: 5

Service: 5