Great service(ordered on the app), I ordered the eclipse slush float, it came with eclipse glasses and was delicious!
Atmosphere: 5
Food: 5
Service: 5
Jarrod Richardson
Lime slushy, minus any syrup...
Atmosphere: 3
Food: 1
Service: 1
Maiko Thakham
Tots were overcooked but the service made up for it. She was polite.
Atmosphere: 5
Food: 3
Service: 5
Brandon Gasca
It was
Atmosphere: 5
Food: 5
Service: 5
Nichole Aguilar
I came to sonic right now to order a grilled cheese with bacon and they told me they couldn’t make it because the grill was being cleaned and it was barley 11:30 still had 30 min before close and then I asked for a sundae and they said oh we’re not selling ice cream at the moment but the customer in drive thru just got served ice cream I was very upset they weren’t even busy at all it was very slow.
Atmosphere: 1
Food: 1
Service: 1
Tina Doan
Ordered #16 meal and #16 sausage Barreto. When the order was delivered. The tots were not in the bag. I called in , told them they were missing. Then some guy came out and asked what was wrong. I explained not tots in the bag, then showed him. He said that he was the one that filled the order then turned around and walked back on. Then someone brought out the tots. really !!
Atmosphere: 3
Food: 3
Service: 2
Cheryl Ehrhart Hodges
My Sonic days are over. I've given this location 18 yrs of my time and it never got better. Then this last visit was the last straw. We ordered 2 SMALL strawberry cream slushes got our overpriced total then drove up to the window only to be told by a young boy that or total was $3 more than we were told. I said, "No, that can't be right. Its only 2 small cream slushes." He rudely said "No, your total is $11. (And some change)." The rude attitude and way over priced slushes was the end for us both.;:. We paid and drove off while admitting we were never going back.
Atmosphere: 1
Food: 1
Service: 1
Gary Willis
Not much against them. Staff always friendly, food is good for fast food, and it's a drive-in so not much atmosphere. Not a knock, just how it is.
Atmosphere: 3
Food: 4
Service: 5
Alena Morningstar
I changed my review because last Sunday night was extremely appalling!!!! I used to work at a Sonic in Denton and we were trained that customers matter and also to get orders taken and delivered promptly! We were timed from the moment the customer pushed the button until they received their order! Anyway back to present day my friend and I were starving and looking forward to quite a few delicious items! Only to leave an hour later empty handed!!!! They rudely put us on hold at first no big deal we said it is awfully busy! Well 10 mins later still no response so we pushed the button again this time even more of a rude response "I SAID HOLD ON"! Was what we heard! Well after another 5 mins finally got our order in and we watched while person after person received their food while the carhop passed us up. Finally the straw the broke the camels back. I tried to catch the carhops attention on his way in only to be straight ignored!!! I know he heard me because the people on the other side turned to my attention yet he kept on going! I don't blame all Sonics because I having been properly trained not only there but at home learning human common decency and respect! However we'll never go to that one again in fact we'll actually drive all the way to Lake Worth instead! I must say it'll be awhile before that'll happen! I mean it was shocking the way they behaved really!!!!????
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Regular Chili Cheese Dog, Blue Coconut Slush, Cheese Tots, Tots, Onion Rings
bobby gallegos
So tonight's customer experience left much to be desired. After sitting at the drive through for five minutes and no body answering I drove to the window where employees seemed annoyed and short to take an order. I also asked for ketchup and mustard and they put like 10 mustards and 2 ketchups seemed not caring and didn't say one word or smile. One of the corn dogs I had ordered was also burned. I frequent sonic including this location but after tonight I am boycotting sonic. I honestly am not really blaming the employees. I am blaming the business model. Sonic pays non management employees 2.13 to 4 dollars an hour because of tips. BUT they do not take tips through debit cards. In a post COVID world this is insane. If they are understaffed. I can not blame the management but I have to blame the business model because with that model you will only get high school kids desperate for a job and they are only going to stick around a week once they see the tips don't cut what other places pay. I was a general manager of a casual dining franchise group for 8 years and can see why sonics business model is horrible. When I left sonic was offering me a management position but I didn't even have a slight thought of accepting. Change the business model and you won't be under staffed and your customers will return. Staff for the level of business you want. With a slower location with that model you will never be staffed enough to have a loyal customer base. My rant is over. I only hope one day sonic changes for the better and stops with their slave labor tactic by not paying their employees.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Super Sonic Bacon Double Cheeseburger, Mozzarella Sticks, Corn Dog, Sauced Jumbo Popcorn Chicken, Tots
Just ordered a strawberry slushie, and I received basically just water with no flavor. I went back to ask if they could add a bit flavor and again received just ice :(
Atmosphere: 1
Food: 1
Service: 1
Cindy Carter
The server came over and told us immediately what they were out of before we ordered! Thank you for great service on a hot day!
Atmosphere: 3
Food: 5
Service: 5
Carlos Venegas
Most of the order kiosks don't work. You'd not expect that for a fast food restaurant in such a busy area. Kind of sad honestly.
Atmosphere: 1
Food: 3
Alex Ortiz
Employee was very rude racist to me an my
Atmosphere: 1
Food: 1
Service: 1
Urdaddy “MEA7urdaddy7734” 7734
Food has gone downhill . Service isn't all that great either because the employees have their Friend or significant other sitting in the drive thru chatting and holding up lines. Do better manager and owner.
Great service(ordered on the app), I ordered the eclipse slush float, it came with eclipse glasses and was delicious!
Atmosphere: 5
Food: 5
Service: 5
Lime slushy, minus any syrup...
Atmosphere: 3
Food: 1
Service: 1
Tots were overcooked but the service made up for it. She was polite.
Atmosphere: 5
Food: 3
Service: 5
It was
Atmosphere: 5
Food: 5
Service: 5
I came to sonic right now to order a grilled cheese with bacon and they told me they couldn’t make it because the grill was being cleaned and it was barley 11:30 still had 30 min before close and then I asked for a sundae and they said oh we’re not selling ice cream at the moment but the customer in drive thru just got served ice cream I was very upset they weren’t even busy at all it was very slow.
Atmosphere: 1
Food: 1
Service: 1
Ordered #16 meal and #16 sausage Barreto. When the order was delivered. The tots were not in the bag. I called in , told them they were missing. Then some guy came out and asked what was wrong. I explained not tots in the bag, then showed him. He said that he was the one that filled the order then turned around and walked back on. Then someone brought out the tots. really !!
Atmosphere: 3
Food: 3
Service: 2
My Sonic days are over. I've given this location 18 yrs of my time and it never got better. Then this last visit was the last straw. We ordered 2 SMALL strawberry cream slushes got our overpriced total then drove up to the window only to be told by a young boy that or total was $3 more than we were told. I said, "No, that can't be right. Its only 2 small cream slushes." He rudely said "No, your total is $11. (And some change)." The rude attitude and way over priced slushes was the end for us both.;:. We paid and drove off while admitting we were never going back.
Atmosphere: 1
Food: 1
Service: 1
Not much against them. Staff always friendly, food is good for fast food, and it's a drive-in so not much atmosphere. Not a knock, just how it is.
Atmosphere: 3
Food: 4
Service: 5
I changed my review because last Sunday night was extremely appalling!!!! I used to work at a Sonic in Denton and we were trained that customers matter and also to get orders taken and delivered promptly! We were timed from the moment the customer pushed the button until they received their order! Anyway back to present day my friend and I were starving and looking forward to quite a few delicious items! Only to leave an hour later empty handed!!!! They rudely put us on hold at first no big deal we said it is awfully busy! Well 10 mins later still no response so we pushed the button again this time even more of a rude response "I SAID HOLD ON"! Was what we heard! Well after another 5 mins finally got our order in and we watched while person after person received their food while the carhop passed us up. Finally the straw the broke the camels back. I tried to catch the carhops attention on his way in only to be straight ignored!!! I know he heard me because the people on the other side turned to my attention yet he kept on going! I don't blame all Sonics because I having been properly trained not only there but at home learning human common decency and respect! However we'll never go to that one again in fact we'll actually drive all the way to Lake Worth instead! I must say it'll be awhile before that'll happen! I mean it was shocking the way they behaved really!!!!????
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Regular Chili Cheese Dog, Blue Coconut Slush, Cheese Tots, Tots, Onion Rings
So tonight's customer experience left much to be desired. After sitting at the drive through for five minutes and no body answering I drove to the window where employees seemed annoyed and short to take an order. I also asked for ketchup and mustard and they put like 10 mustards and 2 ketchups seemed not caring and didn't say one word or smile. One of the corn dogs I had ordered was also burned. I frequent sonic including this location but after tonight I am boycotting sonic. I honestly am not really blaming the employees. I am blaming the business model. Sonic pays non management employees 2.13 to 4 dollars an hour because of tips. BUT they do not take tips through debit cards. In a post COVID world this is insane. If they are understaffed. I can not blame the management but I have to blame the business model because with that model you will only get high school kids desperate for a job and they are only going to stick around a week once they see the tips don't cut what other places pay. I was a general manager of a casual dining franchise group for 8 years and can see why sonics business model is horrible. When I left sonic was offering me a management position but I didn't even have a slight thought of accepting. Change the business model and you won't be under staffed and your customers will return. Staff for the level of business you want. With a slower location with that model you will never be staffed enough to have a loyal customer base. My rant is over. I only hope one day sonic changes for the better and stops with their slave labor tactic by not paying their employees.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Super Sonic Bacon Double Cheeseburger, Mozzarella Sticks, Corn Dog, Sauced Jumbo Popcorn Chicken, Tots
Restaurantji Recommends
Just ordered a strawberry slushie, and I received basically just water with no flavor. I went back to ask if they could add a bit flavor and again received just ice :(
Atmosphere: 1
Food: 1
Service: 1
The server came over and told us immediately what they were out of before we ordered! Thank you for great service on a hot day!
Atmosphere: 3
Food: 5
Service: 5
Most of the order kiosks don't work. You'd not expect that for a fast food restaurant in such a busy area. Kind of sad honestly.
Atmosphere: 1
Food: 3
Employee was very rude racist to me an my
Atmosphere: 1
Food: 1
Service: 1
Food has gone downhill . Service isn't all that great either because the employees have their Friend or significant other sitting in the drive thru chatting and holding up lines. Do better manager and owner.
Atmosphere: 1
Food: 1
Service: 1