I really like this location. The baristas are always kind, quick with their coffee making skills, and my order comes out just right. This is a consistently on-the-mark Starbucks.
Atmosphere: 4
Food: 5
Service: 5
Hannah Oney
This is the best starbucks coffee I've ever had. The man who made our drink on March 14th at 6:20pm makes amazing coffee and has great customer service. Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Patsy J. Manzanares
Love the atmosphere heređ
Atmosphere: 5
Food: 5
Service: 5
Naomi L
Michelle is the absolute worst customer service person ever. She gives me dirty looks everytime Iâm there . I do not like her attitude. Me and my husband come here every week and everyone is wonderful besides her. She needs to fix her attitude .
Atmosphere: 1
Service: 1
Pavia Brown
This Starbucks in particular doesnât have the best customer service. I believe they need a cup of coffee themselves because the service was very much lacking energy and politeness. Specifically the lady with the glasses that worked 2/6/25 @10am (added time stamp for management purposes)
Sam Mackey
Corporate coffee tastes like 3 stars
Atmosphere: 3
Food: 3
Service: 3
John Wade
Way to go Katrina and Riley! You went the extra mile yesterday to make me a decaf coffee, even when I was going to leave. I wasn't upset because I know Starbucks doesn't routinely carry decaf. But you girls went out of your way to take care of a customer. Who knew?
Atmosphere: 5
Food: 5
Service: 5
Karri Willeford
Great location to enjoy a beverage. Our drinks were great and it was nice and quiet for relaxing.
Atmosphere: 5
Service: 5
Tiffany Ladawn
Walked in to pick up my mobile order around noon, not greeted or acknowledged by a single barista. There were four total. Two were just chatting away and the other two were making drinks. What happened to friendly and welcoming customer service?
Atmosphere: 3
Food: 3
Service: 1
Billie Wade
Kristina is probably the rudest customer service person Iâve ever dealt with. Everyone else at this location has always been so nice and friendly. She couldnât say âhelloâ or âhow can I help you?â as I walked to the counter I asked how she was⊠no reply. She just stared at me. So I decided to order. She had to exert energy by saying âname?â for my order. First thing out of her mouth. She didnât say âthank youâ or anything when I ordered. Just a straight face stare.
When I went to the pickup counter to get what I thought was maybe my drink, I asked her if it was. Her reply⊠âdid I call your name?â So freaking rude. Iâve had bad days before but I can put a smile on my face at work. It doesnât take much to say hello and be pleasant. Give the job to someone who will be more enthusiastic and kind.
They made my drink wrong TWICE, even though the label was correct, which I always check before I drink. I let them know, and they promptly remade them. However, when the drink was remade the first time, the barista didn't understand that the drink had the wrong syrup. I said the correct one a few times. Still the wrong drink. When I went back to the bar to get the drink remade AGAIN, someone else stepped in named Tamara. I was made to feel stupid. I was beyond embarrassed, but the drinks given to me the first two times weren't my taste. Tamara poured the milk and pumped the syrups in front of me, again, making me feel like I was stupid. As I watched her grab the syrup bottle, it was different than the one the original barista (short girl with red curly hair) used the first two times. I didn't get a decent apology and was talked down to. Before all of this, I was barely smiled at and had attitude given to me, however the regulars each received a chatty and cheerful conversation.
TLDR: I'm a cashier myself, so on many levels this FIRST VISIT to this location has been horrible. I won't be coming back. I should've asked for a refund, but I felt intimidated by Tamara.
Atmosphere: 1
Service: 1
Billie W
Kristina is probably the rudest customer service person Iâve ever dealt with. Everyone else at this location has always been so nice and friendly. She couldnât say âhelloâ or âhow can I help you?â as I walked to the counter I asked how she was⊠no reply. She just stared at me. So I decided to order. She had to exert energy by saying âname?â for my order. First thing out of her mouth. She didnât say âthank youâ or anything when I ordered. Just a straight face stare.When I went to the pickup counter to get what I thought was maybe my drink, I asked her if it was. Her reply⊠âdid I call your name?â So freaking rude. Iâve had bad days before but I can put a smile on my face at work. It doesnât take much to say hello and be pleasant. Give the job to someone who will be more enthusiastic and kind.
Atmosphere: 1
Food: 1
Service: 1
LL
EDIT: Let's make sure the attitude is known.They made my drink wrong TWICE, even though the label was correct, which I always check before I drink. I let them know, and they promptly remade them. However, when the drink was remade the first time, the barista didn't understand that the drink had the wrong syrup. I said the correct one a few times. Still the wrong drink. When I went back to the bar to get the drink remade AGAIN, someone else stepped in named Tamara. I was made to feel stupid. I was beyond embarrassed, but the drinks given to me the first two times weren't my taste. Tamara poured the milk and pumped the syrups in front of me, again, making me feel like I was stupid. As I watched her grab the syrup bottle, it was different than the one the original barista (short girl with red curly hair) used the first two times. I didn't get a decent apology and was talked down to. Before all of this, I was barely smiled at and had attitude given to me, however the regulars each received a chatty and cheerful conversation.TLDR: I'm a cashier myself, so on many levels this FIRST VISIT to this location has been horrible. I won't be coming back. I should've asked for a refund, but I felt intimidated by Tamara.
Atmosphere: 1
Service: 1
Matt G.
Nice customer services. Walk-in and drive-thru, both available in this location.
Tim Cook
I live by the SB in Benbrook, but drive to this location! Everyone that works here is great! Super friendly!
I really like this location. The baristas are always kind, quick with their coffee making skills, and my order comes out just right. This is a consistently on-the-mark Starbucks.
Atmosphere: 4
Food: 5
Service: 5
This is the best starbucks coffee I've ever had. The man who made our drink on March 14th at 6:20pm makes amazing coffee and has great customer service. Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Love the atmosphere heređ
Atmosphere: 5
Food: 5
Service: 5
Michelle is the absolute worst customer service person ever. She gives me dirty looks everytime Iâm there . I do not like her attitude. Me and my husband come here every week and everyone is wonderful besides her. She needs to fix her attitude .
Atmosphere: 1
Service: 1
This Starbucks in particular doesnât have the best customer service. I believe they need a cup of coffee themselves because the service was very much lacking energy and politeness. Specifically the lady with the glasses that worked 2/6/25 @10am (added time stamp for management purposes)
Corporate coffee tastes like 3 stars
Atmosphere: 3
Food: 3
Service: 3
Way to go Katrina and Riley! You went the extra mile yesterday to make me a decaf coffee, even when I was going to leave. I wasn't upset because I know Starbucks doesn't routinely carry decaf. But you girls went out of your way to take care of a customer. Who knew?
Atmosphere: 5
Food: 5
Service: 5
Great location to enjoy a beverage. Our drinks were great and it was nice and quiet for relaxing.
Atmosphere: 5
Service: 5
Walked in to pick up my mobile order around noon, not greeted or acknowledged by a single barista. There were four total. Two were just chatting away and the other two were making drinks. What happened to friendly and welcoming customer service?
Atmosphere: 3
Food: 3
Service: 1
Kristina is probably the rudest customer service person Iâve ever dealt with. Everyone else at this location has always been so nice and friendly. She couldnât say âhelloâ or âhow can I help you?â as I walked to the counter I asked how she was⊠no reply. She just stared at me. So I decided to order. She had to exert energy by saying âname?â for my order. First thing out of her mouth. She didnât say âthank youâ or anything when I ordered. Just a straight face stare.
When I went to the pickup counter to get what I thought was maybe my drink, I asked her if it was. Her reply⊠âdid I call your name?â So freaking rude. Iâve had bad days before but I can put a smile on my face at work. It doesnât take much to say hello and be pleasant. Give the job to someone who will be more enthusiastic and kind.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
EDIT: Let's make sure the attitude is known.
They made my drink wrong TWICE, even though the label was correct, which I always check before I drink. I let them know, and they promptly remade them. However, when the drink was remade the first time, the barista didn't understand that the drink had the wrong syrup. I said the correct one a few times. Still the wrong drink. When I went back to the bar to get the drink remade AGAIN, someone else stepped in named Tamara. I was made to feel stupid. I was beyond embarrassed, but the drinks given to me the first two times weren't my taste. Tamara poured the milk and pumped the syrups in front of me, again, making me feel like I was stupid. As I watched her grab the syrup bottle, it was different than the one the original barista (short girl with red curly hair) used the first two times. I didn't get a decent apology and was talked down to. Before all of this, I was barely smiled at and had attitude given to me, however the regulars each received a chatty and cheerful conversation.
TLDR: I'm a cashier myself, so on many levels this FIRST VISIT to this location has been horrible. I won't be coming back. I should've asked for a refund, but I felt intimidated by Tamara.
Atmosphere: 1
Service: 1
Kristina is probably the rudest customer service person Iâve ever dealt with. Everyone else at this location has always been so nice and friendly. She couldnât say âhelloâ or âhow can I help you?â as I walked to the counter I asked how she was⊠no reply. She just stared at me. So I decided to order. She had to exert energy by saying âname?â for my order. First thing out of her mouth. She didnât say âthank youâ or anything when I ordered. Just a straight face stare.When I went to the pickup counter to get what I thought was maybe my drink, I asked her if it was. Her reply⊠âdid I call your name?â So freaking rude. Iâve had bad days before but I can put a smile on my face at work. It doesnât take much to say hello and be pleasant. Give the job to someone who will be more enthusiastic and kind.
Atmosphere: 1
Food: 1
Service: 1
EDIT: Let's make sure the attitude is known.They made my drink wrong TWICE, even though the label was correct, which I always check before I drink. I let them know, and they promptly remade them. However, when the drink was remade the first time, the barista didn't understand that the drink had the wrong syrup. I said the correct one a few times. Still the wrong drink. When I went back to the bar to get the drink remade AGAIN, someone else stepped in named Tamara. I was made to feel stupid. I was beyond embarrassed, but the drinks given to me the first two times weren't my taste. Tamara poured the milk and pumped the syrups in front of me, again, making me feel like I was stupid. As I watched her grab the syrup bottle, it was different than the one the original barista (short girl with red curly hair) used the first two times. I didn't get a decent apology and was talked down to. Before all of this, I was barely smiled at and had attitude given to me, however the regulars each received a chatty and cheerful conversation.TLDR: I'm a cashier myself, so on many levels this FIRST VISIT to this location has been horrible. I won't be coming back. I should've asked for a refund, but I felt intimidated by Tamara.
Atmosphere: 1
Service: 1
Nice customer services. Walk-in and drive-thru, both available in this location.
I live by the SB in Benbrook, but drive to this location! Everyone that works here is great! Super friendly!
Atmosphere: 5
Food: 5
Service: 5
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