Had a manager get rowdy over some paying customers smoking cigarettes outside. But the homeless that steal and use drugs on property don’t get bothered at all. The old managers were way better. This used to be our go to starbucks over three times a day. Now Im forced to go to Dutch bros.
Atmosphere: 2
Food: 5
Service: 1
Aaron Deboer
Was not even acknowledged while standing there so I said hello and the guy went off and threatened to call cops. Very rude I was pickup for Grubhub would not ever recommend this place!
Atmosphere: 1
Food: 3
Service: 1
Cynthia I Navarro Moreno
I have been in different Starbucks in the U.S and Mexico and this is definitely the worst I have ever been, the staff is unprofessional, rude, takes a lot of time to get your order ready and when you finally get it, it's bad, Starbucks is known for not only serving coffee but offering a great experience, this one doesn't have that, plus add the fact that is very small.
Atmosphere: 2
Food: 4
Service: 1
Team Family
Just got a coffee and milk was spoiled.
Brandon Butler
Great as always! I get the strawberry acai refresher, and they always make it how I like it!
Atmosphere: 5
Food: 5
Service: 5
Aaron Gerber
The staff here is the best!!! So friendly! And they always get my order right!
Atmosphere: 5
Food: 5
Service: 5
Ella Skye
Bad service: Rude and unprofessional
Raymond Hair Inovations
It was typical Starbucks nothing extraordinary!
Elsa Calhoun
Chris and Omar have made my Starbucks experience the most enjoyable and memorable it has ever been. Their friendly and efficient service always puts a smile on my face and makes me look forward to my next visit. Thank you, Chris and Omar, for your exceptional customer service and making my coffee runs a delightful experience.
Melissa Clary
I was in DFW on a work trip for a week and a half. Came in here twice then switch to a different Starbucks. They didn’t make my drink correctly both times, and when I asked for the first one to be remade, the barista said she didn’t read the label. What?! Do they just make whatever they want? Don’t waste your time here, Dutch Brothers is better and consistent.
The workers here are sweet but i usually have problems with my coffee being too burnt but today it was a Turkey bacon sandwhich with no Turkey bacon ?
All About Tech
The reason of 1 star is racism, the guy named jack told me to leave the store at the same time he got a complaint from a customer that I have strong deodorant so I have to leave the store , cmmon man I’m minding my own business , not saying anything to anybody and even the store is empty and no one is around me and when the time I asked for another coffee he makes me a worst coffee , I was drinking the same coffee from years he give me mental stress and because of him I wasted my 12 dollars in a day
Atmosphere: 1
Food: 1
Service: 1
Double MP
I don't write reviews but this really ticked me off. I have never had a problem with Starbucks EVER!!!! I have been in customer service for over 20 years.I have worked down the street from this Starbucks for 5 years now and have gotten Starbucks from this location at least once a week. I ALWAYS order a VENTI iced white mocha latte with blond espresso, extra espresso, no ice , no whip and it has always been right. My company makes a list with our orders and someone at my work drives to Starbucks, gives them the list and they make our order. We always order over $200 worth of food and drinks. Today I ordered for myself only through the app (I am new to the app) and when I picked it up on the way to work it was all milk. Unfortunately I was in a rush and did not notice the color of the drink until I got to work. I called right away and spoke to someone regarding my concerns and he said "that's the way I ordered it" but he wanted to fix it. He said when there is no ice in a drink they top it off with milk. I was shocked, especially when I order EXTRA ESPRESSO that defeats the purpose of a coffee drink. He wanted me to come at lunch to pick up another one. I said okay, I am always okay to making things right, so I agreed and thanked him. I have ordered this drink for 5 years now, I know how I ordered it. However, I WILL NOT pay $10 for milk. Multiple co-works have also gotten the same drink as well and its been correct. I go back during my lunch to pick up my new drink and its the same one. ALL MILK!!!!!!! After speaking to the one of the employees, it was clear they were not going to work with me to fix it. I asked how many shots they put in the venti latte when a customer orders and he kept going around the question and finally said "I don't know but every extra shot is extra." I said "Okay, when my work company makes a $200+ order and it says "extra espresso on the list how many more shots do yall put in the Venti Latte?" He replied "I don't know." I was baffled, I asked the same question 2 more times and he had the same response and added "this is the way you ordered it. " I am aware that that is the way I order it but this time I did through the app. I just wanted to know how to order it in the future which he could not help me and he was not going to help me either. I am very disappointed that Starbucks just "puts more milk in it to top it off" when someone asks for no ice. Just to be clear, I did not order extra milk! So the order is wrong. The manager kept walking by, she asked 2 times what was wrong, the employee explained, she noticed I was upset and had nothing to offer and just walked away both times. The manager did nothing to fix it or even talk to me. I can see why the employee did not have good customer service. Starbucks is a multi billion dollar company fixing my order is pocket change. Long story short, they could of just sincerely apologized, offered to fix it with another shot instead of more milk and sent me on my way. NOPE, they did not do anything. After being a loyal customer at this location for 5 years and getting a $200+ Starbucks at least once a week, I will be take my business and my company's business else where. I asked for a refund a and left. Shame on you Starbucks!! FYI: If I ordered the same drink but only ordered the ingredients in a latte it would less then $4 to make with the extra espresso. I will post a picture of the crap they gave me.
Service: 1
Angelica Magaña
Workers behind on orders. Spilled pitcher of liquid behind counter. My drink came out wrong.
Atmosphere: 2
Food: 2
Service: 1
Angelica Ybarra
Workers behind on orders. Spilled pitcher of liquid behind counter. My drink came out wrong.
Had a manager get rowdy over some paying customers smoking cigarettes outside. But the homeless that steal and use drugs on property don’t get bothered at all. The old managers were way better. This used to be our go to starbucks over three times a day. Now Im forced to go to Dutch bros.
Atmosphere: 2
Food: 5
Service: 1
Was not even acknowledged while standing there so I said hello and the guy went off and threatened to call cops. Very rude I was pickup for Grubhub would not ever recommend this place!
Atmosphere: 1
Food: 3
Service: 1
I have been in different Starbucks in the U.S and Mexico and this is definitely the worst I have ever been, the staff is unprofessional, rude, takes a lot of time to get your order ready and when you finally get it, it's bad, Starbucks is known for not only serving coffee but offering a great experience, this one doesn't have that, plus add the fact that is very small.
Atmosphere: 2
Food: 4
Service: 1
Just got a coffee and milk was spoiled.
Great as always! I get the strawberry acai refresher, and they always make it how I like it!
Atmosphere: 5
Food: 5
Service: 5
The staff here is the best!!! So friendly! And they always get my order right!
Atmosphere: 5
Food: 5
Service: 5
Bad service: Rude and unprofessional
It was typical Starbucks nothing extraordinary!
Chris and Omar have made my Starbucks experience the most enjoyable and memorable it has ever been. Their friendly and efficient service always puts a smile on my face and makes me look forward to my next visit. Thank you, Chris and Omar, for your exceptional customer service and making my coffee runs a delightful experience.
I was in DFW on a work trip for a week and a half. Came in here twice then switch to a different Starbucks. They didn’t make my drink correctly both times, and when I asked for the first one to be remade, the barista said she didn’t read the label. What?! Do they just make whatever they want? Don’t waste your time here, Dutch Brothers is better and consistent.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The workers here are sweet but i usually have problems with my coffee being too burnt but today it was a Turkey bacon sandwhich with no Turkey bacon ?
The reason of 1 star is racism, the guy named jack told me to leave the store at the same time he got a complaint from a customer that I have strong deodorant so I have to leave the store , cmmon man I’m minding my own business , not saying anything to anybody and even the store is empty and no one is around me and when the time I asked for another coffee he makes me a worst coffee , I was drinking the same coffee from years he give me mental stress and because of him I wasted my 12 dollars in a day
Atmosphere: 1
Food: 1
Service: 1
I don't write reviews but this really ticked me off. I have never had a problem with Starbucks EVER!!!! I have been in customer service for over 20 years.I have worked down the street from this Starbucks for 5 years now and have gotten Starbucks from this location at least once a week. I ALWAYS order a VENTI iced white mocha latte with blond espresso, extra espresso, no ice , no whip and it has always been right. My company makes a list with our orders and someone at my work drives to Starbucks, gives them the list and they make our order. We always order over $200 worth of food and drinks. Today I ordered for myself only through the app (I am new to the app) and when I picked it up on the way to work it was all milk. Unfortunately I was in a rush and did not notice the color of the drink until I got to work. I called right away and spoke to someone regarding my concerns and he said "that's the way I ordered it" but he wanted to fix it. He said when there is no ice in a drink they top it off with milk. I was shocked, especially when I order EXTRA ESPRESSO that defeats the purpose of a coffee drink. He wanted me to come at lunch to pick up another one. I said okay, I am always okay to making things right, so I agreed and thanked him. I have ordered this drink for 5 years now, I know how I ordered it. However, I WILL NOT pay $10 for milk. Multiple co-works have also gotten the same drink as well and its been correct. I go back during my lunch to pick up my new drink and its the same one. ALL MILK!!!!!!! After speaking to the one of the employees, it was clear they were not going to work with me to fix it. I asked how many shots they put in the venti latte when a customer orders and he kept going around the question and finally said "I don't know but every extra shot is extra." I said "Okay, when my work company makes a $200+ order and it says "extra espresso on the list how many more shots do yall put in the Venti Latte?" He replied "I don't know." I was baffled, I asked the same question 2 more times and he had the same response and added "this is the way you ordered it. " I am aware that that is the way I order it but this time I did through the app. I just wanted to know how to order it in the future which he could not help me and he was not going to help me either. I am very disappointed that Starbucks just "puts more milk in it to top it off" when someone asks for no ice. Just to be clear, I did not order extra milk! So the order is wrong. The manager kept walking by, she asked 2 times what was wrong, the employee explained, she noticed I was upset and had nothing to offer and just walked away both times. The manager did nothing to fix it or even talk to me. I can see why the employee did not have good customer service. Starbucks is a multi billion dollar company fixing my order is pocket change. Long story short, they could of just sincerely apologized, offered to fix it with another shot instead of more milk and sent me on my way. NOPE, they did not do anything. After being a loyal customer at this location for 5 years and getting a $200+ Starbucks at least once a week, I will be take my business and my company's business else where. I asked for a refund a and left. Shame on you Starbucks!! FYI: If I ordered the same drink but only ordered the ingredients in a latte it would less then $4 to make with the extra espresso. I will post a picture of the crap they gave me.
Service: 1
Workers behind on orders. Spilled pitcher of liquid behind counter. My drink came out wrong.
Atmosphere: 2
Food: 2
Service: 1
Workers behind on orders. Spilled pitcher of liquid behind counter. My drink came out wrong.
Atmosphere: 2
Food: 2
Service: 1
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