This location has gone down hill quickly. I continue to give them chances but they fail every time. I order almost the same thing every time, they fail to add the extra Carmel drizzle, that's $0.60. It's nice much but when you like your drink a certain way it frustrates you. I of course don't notice it till after I leave because they are always in a rush or if I go inside, I'm in a rush. There's been numerous times they don't give me my food order and again if I'm in a rush I don't think about it till after I leave. I've called asking for a refund for the items I didn't get but they want you to come back that day to grab the food. I don't want stale food at 9pm after work. I can go to any other food service place and get a refund over the phone. I understand they are busy but stole down to make sure the customer is getting everything they've paid for. Yall are already over priced compared to other coffee spots. I only go to yall since that's all we have. When I have a chance to go to others, I pick them over yall. I can get a 32oz coffee for $5 at other places and it tastes so much better! They are much more efficient and great staff! Yall need to do better. At this point, I'm done going to Starbucks and wasting my money that yall enjoy throwing down the drain.
Evan W.
Rude employees. I ran to the bathroom super quick and they threw away the two drinks I had on my table, they were like 70% full on each. Crappy attitude all around. Guess take your drink to the bathroom with you. Not like the place was even clean in the first place??
Hailey Emery
Been coming here since the day this place opened and never have I been mad coming here my drinks are always right and the staff is very
Atmosphere: 5
Food: 5
Service: 5
wilson mafi
6:44pm Drive through intercom6:57pm Paid at window7:03pm Order received?
Service: 1
kendrik hanisko
Customers in drive through tend to get their orders faster than the mobile orders, not a fan of that. Traffic at this location is not ideal at all on busy mornings.
Atmosphere: 3
Food: 3
Service: 3
Nikol Munoz
Excellent night staff and management. My drinks have always been made amazing and they go above and beyond. The really pretty tall Hispanic girl who works nights makes the best drinks!
Atmosphere: 5
Food: 5
Service: 5
Keith
This Starbucks is amazing! I was unsure of what to get so I asked the girl in the black apron to help me out. The drink she made was so good I could drink it everyday for the rest of my life! Definitely coming to this Starbucks every day from now on and would recommend others to do so!
Brian Sanders
When I ordered LIGHT ice, I said VERY LIGHT ice. I surely didn’t mean half a cup of ice. I waited ten minutes in line with one car ahead of me to get this kind of incompetence. Awesome. Won’t be back to this location for sure and I guess now I have to specify what very light means.
LeeLee Is Me
The drinks have gotten really expensive and if you order the cinnamon nitro cold brew you're going to pay almost $7 for a small drink and they give it to you and tell you it's the biggest one they have. Ridiculous! It's a drink, it shouldn't be that expensive. Also, they used to have liquid stevia and they did away with that. It was a great addition to drinks and was a lot better than the powdered kind.
Atmosphere: 4
Food: 4
Service: 4
Alexander Whyte
Ordering ahead on the app is always risky with this location. Order was marked as ready for pickup significantly too early. Waited 10+ minutes after the notification came in for the order to actually be ready (two cold drinks, two pieces of coffee cake). Coffee cake took extra time and the barista did not have the patience to hand the bags to me. Dropped them on the counter a few inches in front of my hand and turned around.
Paid and waited 20 minutes without a drink. Got a refund and left, no plans of being back.
Atmosphere: 1
Food: 1
Service: 1
Christopher Lyons
Busy but very well organized. The tall, dark-haired young lady would have to have skates on to move any faster than she already was and moved from one area to another without missing a step. Everyone was doing all they could to get the orders out.
Atmosphere: 5
Food: 5
Service: 5
Gregory Nadeau
We arrived Christmas Day in the afternoon when they were very busy and realized we accidentally made the mobile order for a different location. The amazing lady that was working drive through ended up taking a picture of the order, making the order (that was pretty modified) and delivering it to us in the parking lot. Such a kind gesture and completely unexpected. Happy Holidays to the wonderful staff there!
This location has gone down hill quickly. I continue to give them chances but they fail every time. I order almost the same thing every time, they fail to add the extra Carmel drizzle, that's $0.60. It's nice much but when you like your drink a certain way it frustrates you. I of course don't notice it till after I leave because they are always in a rush or if I go inside, I'm in a rush. There's been numerous times they don't give me my food order and again if I'm in a rush I don't think about it till after I leave. I've called asking for a refund for the items I didn't get but they want you to come back that day to grab the food. I don't want stale food at 9pm after work. I can go to any other food service place and get a refund over the phone. I understand they are busy but stole down to make sure the customer is getting everything they've paid for. Yall are already over priced compared to other coffee spots. I only go to yall since that's all we have. When I have a chance to go to others, I pick them over yall. I can get a 32oz coffee for $5 at other places and it tastes so much better! They are much more efficient and great staff! Yall need to do better. At this point, I'm done going to Starbucks and wasting my money that yall enjoy throwing down the drain.
Rude employees. I ran to the bathroom super quick and they threw away the two drinks I had on my table, they were like 70% full on each. Crappy attitude all around. Guess take your drink to the bathroom with you. Not like the place was even clean in the first place??
Been coming here since the day this place opened and never have I been mad coming here my drinks are always right and the staff is very
Atmosphere: 5
Food: 5
Service: 5
6:44pm Drive through intercom6:57pm Paid at window7:03pm Order received?
Service: 1
Customers in drive through tend to get their orders faster than the mobile orders, not a fan of that. Traffic at this location is not ideal at all on busy mornings.
Atmosphere: 3
Food: 3
Service: 3
Excellent night staff and management. My drinks have always been made amazing and they go above and beyond. The really pretty tall Hispanic girl who works nights makes the best drinks!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is amazing! I was unsure of what to get so I asked the girl in the black apron to help me out. The drink she made was so good I could drink it everyday for the rest of my life! Definitely coming to this Starbucks every day from now on and would recommend others to do so!
When I ordered LIGHT ice, I said VERY LIGHT ice. I surely didn’t mean half a cup of ice. I waited ten minutes in line with one car ahead of me to get this kind of incompetence. Awesome. Won’t be back to this location for sure and I guess now I have to specify what very light means.
The drinks have gotten really expensive and if you order the cinnamon nitro cold brew you're going to pay almost $7 for a small drink and they give it to you and tell you it's the biggest one they have. Ridiculous! It's a drink, it shouldn't be that expensive. Also, they used to have liquid stevia and they did away with that. It was a great addition to drinks and was a lot better than the powdered kind.
Atmosphere: 4
Food: 4
Service: 4
Ordering ahead on the app is always risky with this location. Order was marked as ready for pickup significantly too early. Waited 10+ minutes after the notification came in for the order to actually be ready (two cold drinks, two pieces of coffee cake). Coffee cake took extra time and the barista did not have the patience to hand the bags to me. Dropped them on the counter a few inches in front of my hand and turned around.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Did not prepare beverage
Atmosphere: 1
Food: 1
Service: 1
Music selection is horrible.
Atmosphere: 1
Food: 4
Service: 4
Paid and waited 20 minutes without a drink. Got a refund and left, no plans of being back.
Atmosphere: 1
Food: 1
Service: 1
Busy but very well organized. The tall, dark-haired young lady would have to have skates on to move any faster than she already was and moved from one area to another without missing a step. Everyone was doing all they could to get the orders out.
Atmosphere: 5
Food: 5
Service: 5
We arrived Christmas Day in the afternoon when they were very busy and realized we accidentally made the mobile order for a different location. The amazing lady that was working drive through ended up taking a picture of the order, making the order (that was pretty modified) and delivering it to us in the parking lot. Such a kind gesture and completely unexpected. Happy Holidays to the wonderful staff there!
Atmosphere: 5
Food: 5
Service: 5