These are more than just baristas to me, they’ve become are such wonderful individuals!!! Paige, is a spirit of joy, Esme, is my human in there, Dany is the angel face with the personality that match, Monica the hard working woman that carries it all I see her in the early mornings! Don’t ever forget the gentleman there as well, Aiden, Tamari, Clay is sooo down to earth! Hayden I’m come to know a bit, I just know Starbucks carry a lot in there name by the individuals that work in there !! They have such a great selection of just, a diverse of people and characters, I love it!! Always here for them, and I can truly say, THEY HAVE BEEN HERE FOR ME, they know it!! Love yall!! They esp know my order and never fail!! Much ALOFAS to the Starbucks crew, day and night crew at eastchase, they more than just a company, they show true Texas hospitality! Alofas
Atmosphere: 5
Food: 4
Service: 5
Siarra Azocar
The absolute sweetest man with an accent (I didn't catch his name unfortunately) helped me find my new fave drink! I needed something refreshing and tasty and he crafted a black tea mango dragon fruit refresher for me! this is my new fave and I will def be back for the excellent and warm service here!
Atmosphere: 4
Food: 5
Service: 5
Haley Weinstein
Ordered an iced oatmilk latte and got a matcha latte. And it took then 15 minutes to make it while I was the only one there.
Avelardo Castillo
Petter was awesome my drink was made to perfection guy was awesome would definitely come back 👌🏽
Giovanni Martinez
Great service from Peter
Nataly Rodriguez
I remember starting my career at Starbucks and being taught how to be polite to every customer to guarantee they had a good experience, ensuring in repeat customers and word of mouth. This team doesn’t seem to worry about this. I rolled up to the drive through box and I had been sick all night, therefore lost my voice. The first thing I asked is if the drive through barista could hear me and she said sure. I proceeded to tell her my order, grande/soy/white mocha/keep whipped cream/ drizzle the cup and top with caramel drizzle. All she understood from that pretty straight forward order was soy white mocha. After I corrected her she shouted at me “Turn your radio down!” And then when I got to the window she shouted my order at me and handed me off. I hate complaining but I literally asked her if she could hear me. If I had pulled that crap 15 years ago when I was a green bean I would have gotten reprimanded.
Katherine Hennessy
Peter is such a gem as a barista.
Teana Russell
TERRIBLE CUSTOMER SERVICE! THEYRE ALL RUDE AND TAKE FOREVER AND PURPOSELY TRY NOT TO GREET OR SEE PPL! THE ONLY STARBUCKS LOCATION LIKE THIS IVE EVER BEEN TOO! IF YOU HATE YOUR JOB JUST QUIT!
Geoffrey O
Came in for a little break from the heat and to enjoy a cold drink. Service was fast and friendly. Restrooms were also very clean
Lose the attitude! This morning the lady didn’t acknowledge me. When I patiently waited and finally asked if she was open, I was talked to with disdain. If you don’t like people, don’t work in customer service.
Service: 1
Artemis Love
These baristas do not know their job or how to make drinks. I’ve been to this location twice m. First time I ordered a latte and she gave it to me iced when that’s not what I asked for. Then today I asked for a drink with no ice (wasn’t a refresher) and she charged me extra for not getting ice. I always opt out of ice and have never had to pay extra. Of course I’m going back and forth with this girl about it and I’m like whatever. I wanted my drink. But then I didn’t even get what I asked for. So I payed extra for a drink that wasn’t even my order. They need to be trained by actual Starbucks employees. These locations inside grocery stores are not the same, they don’t have the same standards or respect and knowledge when you got to an actual Starbucks
Atmosphere: 1
Food: 1
Service: 1
Amanda Serrano
Is not the employee's fault is the manager who either is on her personal phone or out like today, me and my son been there maybe 15 times and has requested talk to the manager for the last 5 times, she's always out or she's on break (standing on 1 corner on the phone). My son asked a few different new employees and they have not been trained at all, changed manager and you will not have issues.
Atmosphere: 1
Food: 1
Service: 1
Courtlin White
Erica didn’t even care to greet me. Had a horrible attitude. Did not write down or punch in my drink order. Did not give me my personal cup discount. Slammed my cup when I gave it to her. Touched my cake pops with her hands. But was nice to others.
Atmosphere: 5
Food: 5
Service: 1
Zackery Bryan
Man,, im not one to complain,, but i have one issue,, and first off the employee has a great attitude, and is always smiling,, butttttttttttt ,, when i got in my car, i had half a cup of product. lol whats this, a coffee shot.. lol anyways.. i think your employee needs a bit more training on making your product and a refresher on what your company standards are, I will not be going back to this star bucks. i would rather drive the extra 5 min down the highway to east chase to actually get the full cup of cappoccinnoMerry Christmas.
Staff is the best here!
Atmosphere: 5
Food: 5
Service: 5
These are more than just baristas to me, they’ve become are such wonderful individuals!!! Paige, is a spirit of joy, Esme, is my human in there, Dany is the angel face with the personality that match, Monica the hard working woman that carries it all I see her in the early mornings! Don’t ever forget the gentleman there as well, Aiden, Tamari, Clay is sooo down to earth! Hayden I’m come to know a bit, I just know Starbucks carry a lot in there name by the individuals that work in there !! They have such a great selection of just, a diverse of people and characters, I love it!! Always here for them, and I can truly say, THEY HAVE BEEN HERE FOR ME, they know it!! Love yall!! They esp know my order and never fail!! Much ALOFAS to the Starbucks crew, day and night crew at eastchase, they more than just a company, they show true Texas hospitality! Alofas
Atmosphere: 5
Food: 4
Service: 5
The absolute sweetest man with an accent (I didn't catch his name unfortunately) helped me find my new fave drink! I needed something refreshing and tasty and he crafted a black tea mango dragon fruit refresher for me! this is my new fave and I will def be back for the excellent and warm service here!
Atmosphere: 4
Food: 5
Service: 5
Ordered an iced oatmilk latte and got a matcha latte. And it took then 15 minutes to make it while I was the only one there.
Petter was awesome my drink was made to perfection guy was awesome would definitely come back 👌🏽
Great service from Peter
I remember starting my career at Starbucks and being taught how to be polite to every customer to guarantee they had a good experience, ensuring in repeat customers and word of mouth. This team doesn’t seem to worry about this. I rolled up to the drive through box and I had been sick all night, therefore lost my voice. The first thing I asked is if the drive through barista could hear me and she said sure. I proceeded to tell her my order, grande/soy/white mocha/keep whipped cream/ drizzle the cup and top with caramel drizzle. All she understood from that pretty straight forward order was soy white mocha. After I corrected her she shouted at me “Turn your radio down!” And then when I got to the window she shouted my order at me and handed me off. I hate complaining but I literally asked her if she could hear me. If I had pulled that crap 15 years ago when I was a green bean I would have gotten reprimanded.
Peter is such a gem as a barista.
TERRIBLE CUSTOMER SERVICE! THEYRE ALL RUDE AND TAKE FOREVER AND PURPOSELY TRY NOT TO GREET OR SEE PPL! THE ONLY STARBUCKS LOCATION LIKE THIS IVE EVER BEEN TOO! IF YOU HATE YOUR JOB JUST QUIT!
Came in for a little break from the heat and to enjoy a cold drink. Service was fast and friendly. Restrooms were also very clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lose the attitude! This morning the lady didn’t acknowledge me. When I patiently waited and finally asked if she was open, I was talked to with disdain. If you don’t like people, don’t work in customer service.
Service: 1
These baristas do not know their job or how to make drinks. I’ve been to this location twice m. First time I ordered a latte and she gave it to me iced when that’s not what I asked for. Then today I asked for a drink with no ice (wasn’t a refresher) and she charged me extra for not getting ice. I always opt out of ice and have never had to pay extra. Of course I’m going back and forth with this girl about it and I’m like whatever. I wanted my drink. But then I didn’t even get what I asked for. So I payed extra for a drink that wasn’t even my order. They need to be trained by actual Starbucks employees. These locations inside grocery stores are not the same, they don’t have the same standards or respect and knowledge when you got to an actual Starbucks
Atmosphere: 1
Food: 1
Service: 1
Is not the employee's fault is the manager who either is on her personal phone or out like today, me and my son been there maybe 15 times and has requested talk to the manager for the last 5 times, she's always out or she's on break (standing on 1 corner on the phone). My son asked a few different new employees and they have not been trained at all, changed manager and you will not have issues.
Atmosphere: 1
Food: 1
Service: 1
Erica didn’t even care to greet me. Had a horrible attitude. Did not write down or punch in my drink order. Did not give me my personal cup discount. Slammed my cup when I gave it to her. Touched my cake pops with her hands. But was nice to others.
Atmosphere: 5
Food: 5
Service: 1
Man,, im not one to complain,, but i have one issue,, and first off the employee has a great attitude, and is always smiling,, butttttttttttt ,, when i got in my car, i had half a cup of product. lol whats this, a coffee shot.. lol anyways.. i think your employee needs a bit more training on making your product and a refresher on what your company standards are, I will not be going back to this star bucks. i would rather drive the extra 5 min down the highway to east chase to actually get the full cup of cappoccinnoMerry Christmas.
Atmosphere: 1
Food: 1
Service: 5
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