Starbucks
1620 S University Dr, Fort Worth
(817) 332-9748
Recent Reviews
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stopped by mid morning and the service was horrible. there weren’t any other customers in the store and it took at least 5 mins before i was even acknowledged. then when i was asked if i was ready to order the barista seemed upset with her expression of “bruh” and rolling her eyes. apparently paying customers are an inconvenience to these ladies.
Service: 1
Im not from the area and needed to stop to use the restroom, I am pregnant and it was pouring outside and Starbucks just seemed like a safe place. Well just a headsup this restroom is for customers only and they even stop you right away, I asked to see where could I go and they werent even sure! Just an fyi.
Service: 1
They were great at accommodating our cheer team
Vegetarian options: It's okay
Parking: Not many spots close to the store front
Wheelchair accessibility: Accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Caffè Americano
You need to have more than 2 people arround 6am service was very much slow, my order was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Always great customer service at this location. Always smells so good:)
Atmosphere: 5
Food: 5
Service: 5
Fun location near
Atmosphere: 4
Service: 4
Recommended dishes: Sumatra, Decaf Pike Place Roast
I try not to write bad reviews but i can’t deny how upset i was with this customer service. I understand there’s rush hour and employees trying to get every mobile order out on time etc. But I don’t think it’s fair that my order that was placed in the store at the register went missing or lost then after 25 min I decide to check up with the baristas & them brushing me off with “I don’t see a mobile order for Leslie” then I explain how I placed my order at the register 20+min ago then she proceeds to brush me off while shrugging her shoulders. Instead of taking care of a customer that was present at the moment she brushed me off. I had to get back in line and had to give my phone receipt to the register guy, he took his time to make my drink im sure maybe he didn’t want to because it wasn’t his job but he stepped up when two of his coworkers were playing blues clues instead of asking me what was my drink to get me out the way. But hope they see this and maybe see my point of view or where I’m coming from. Have a blessed day.
Atmosphere: 4
Service: 1
Worst Starbucks, truckstop starbies is even better than this
Brendan was absolutely fantastic, answered questions I had about multiple new drinks and was knowledgeable about each one and their ingredients. Brendan was very polite when talking to customers and coworkers. His attitude created an environment that was very positive.
Atmosphere: 5
Food: 5
Service: 5
The WORSE Starbucks ever!! You can tell the works do not want to be there. The customer services is HORRIBLE. Once they finish fixing your drinks or food you will never know because they make the littlest effort to call your know. So your drinks and food is just sitting on the counter. The food is all thrown together. It was the worse experience at a Starbucks. I will never come to this location again. I’ll advise anyone to go to DUCH BROS. They are a 100 times better!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited and waited for my order. My coffee drink came quickly, but the food was at the far end of the store above the display. Not until I inquired was I informed that drinks and food were in different pickup locations. Makes little sense! Put your customers first!!!
Atmosphere: 3
Food: 4
Service: 1
Average starbucks
Atmosphere: 5
Food: 5
Service: 5
Average
Atmosphere: 5
Food: 5
Service: 5
They take a long time to serve, they no longer add flavor to the drink, pure water, they add
Waited and waited for my order. My coffee drink came quickly, but the food was at the far end of the store above the display. Not until I inquired was I informed that drinks and food were in different pickup locations. Makes little sense! Put your customers first!!!
Atmosphere: 3
Food: 4
Service: 1
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