No salsa in the bag, No sauce on the frijole, and no cheese on the frijoles! Terrible customer service today.
Food: 1
Service: 1
Christian Holt
Friendly service, but items were forgotten and the items received tasted a bit old. Tried calling several times, but none of the times have been answered. Mailbox is full, so I can’t let the store know about the experience. I understand it’s dinner time, but overall experience was lackluster compared to other locations. Would rather driver 15 minutes out of the way than stop here on the way home again.
Food: 1
Service: 2
Recommended dishes: Super Nachos, Super Burrito
Regina Bassett
Service was pleasant however food was soggy when I got home I’ll probably never go to this restaurant again
Food: 1
Service: 5
Rhianna Sessums
I went in 10 minutes before close granted I know it's not right but I work ans customer service and I have don't food service before I was told they were closed any customer service food service job I've worked you make orders until tje actual close time at 11
Service: 1
kevo durham
Do not work for them management is in fair and they have a hole lot of favoritism
they were out of meat at 10:15. said all they had was beans for the last 45 mins ? so I left
Patrick Durham
Only taco casa around that still has outrageous prices every other taco casa in the predominantly white neighborhood have combos not this location I stay five minutes away from this location and I go to little road because they have a special everyday plus they have $1.50 tacos on Tuesday the price you pay for food here you can go to a restaurant and eat they will not be getting anymore of my money the amount of food you get for the price you pay doesn’t add up
Atmosphere: 3
Food: 3
Service: 2
Meli Baltazar
Get what you expect from taco casa. Always a classic and timeless food.
This is what I get for choosing taco casa for a quick bite to eat! Just in case you’re wondering, this is a super burrito….at least that’s what I ordered!
Trina Mae
So, today I went through the drive-thru & ordered two tacos &. a drink. I looked in my bag to make sure I had exactly what I ordered (2) taco drove off. I decided too eat while I was driving because I was really hungry & my first taco was literally broken into 3 pieces didn’t think to take a picture so I made it do what it do and ate the crumbled taco. As I reached into my bag & thinking I hope the other one wouldn’t be broken & sure enough it was. I was so disappointed & I did get a photo of the second one. I also called & asked for a manger the gentleman that answered said he wasn’t the manager but, he could help me. I proceeded to tell him what had occurred in asked if I would like to come back I replied no I’m all the way home. But, I would never visit this location ever again. How can you not know that you had broken 2 tacos & still serve them is beyond me. Poor customer satisfaction a wasted 8bucks I’m pissed
So I made another visit to Taco Casa this evening remind you the food has always been good but, some of the things I’ve experienced is not right. Like today in the drive thru I noticed the female employee that was preparing the food had her cell phone propped up on the food line & scrolling on Facebook with gloves on. I couldn’t get a photo but, I thought I would share this & maybe the owner will see this review & put a stop to this. It’s very unsanitary to handle customers food while touching your phone with gloves on. Gross ? ??
Service: 1
Thomas
This is a awesome store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Tacos, Bean Burrito
A J
At first, I was going to complain about the pricing being a bit high, but then I considered that every Chilada has about 2 pounds of shredded cheese on it, and that's a good value in my opinion.
Atmosphere: 2
Food: 5
Service: 5
Rusty Walker
Don't let the "gas station" location fool you. BEST TACO CASA BY FAR!!!!! 5 STARS!!!!!!
The bean burrito is really good.
No salsa in the bag, No sauce on the frijole, and no cheese on the frijoles! Terrible customer service today.
Food: 1
Service: 1
Friendly service, but items were forgotten and the items received tasted a bit old. Tried calling several times, but none of the times have been answered. Mailbox is full, so I can’t let the store know about the experience. I understand it’s dinner time, but overall experience was lackluster compared to other locations. Would rather driver 15 minutes out of the way than stop here on the way home again.
Food: 1
Service: 2
Recommended dishes: Super Nachos, Super Burrito
Service was pleasant however food was soggy when I got home I’ll probably never go to this restaurant again
Food: 1
Service: 5
I went in 10 minutes before close granted I know it's not right but I work ans customer service and I have don't food service before I was told they were closed any customer service food service job I've worked you make orders until tje actual close time at 11
Service: 1
Do not work for them management is in fair and they have a hole lot of favoritism
Interesting place to dine.???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Tacos, Taco Lite, Bean Burrito, Super Burrito, Chilada, Meat Burrito
they were out of meat at 10:15. said all they had was beans for the last 45 mins ? so I left
Only taco casa around that still has outrageous prices every other taco casa in the predominantly white neighborhood have combos not this location I stay five minutes away from this location and I go to little road because they have a special everyday plus they have $1.50 tacos on Tuesday the price you pay for food here you can go to a restaurant and eat they will not be getting anymore of my money the amount of food you get for the price you pay doesn’t add up
Atmosphere: 3
Food: 3
Service: 2
Get what you expect from taco casa. Always a classic and timeless food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is what I get for choosing taco casa for a quick bite to eat! Just in case you’re wondering, this is a super burrito….at least that’s what I ordered!
So, today I went through the drive-thru & ordered two tacos &. a drink. I looked in my bag to make sure I had exactly what I ordered (2) taco drove off. I decided too eat while I was driving because I was really hungry & my first taco was literally broken into 3 pieces didn’t think to take a picture so I made it do what it do and ate the crumbled taco. As I reached into my bag & thinking I hope the other one wouldn’t be broken & sure enough it was. I was so disappointed & I did get a photo of the second one. I also called & asked for a manger the gentleman that answered said he wasn’t the manager but, he could help me. I proceeded to tell him what had occurred in asked if I would like to come back I replied no I’m all the way home. But, I would never visit this location ever again. How can you not know that you had broken 2 tacos & still serve them is beyond me. Poor customer satisfaction a wasted 8bucks I’m pissed
So I made another visit to Taco Casa this evening remind you the food has always been good but, some of the things I’ve experienced is not right. Like today in the drive thru I noticed the female employee that was preparing the food had her cell phone propped up on the food line & scrolling on Facebook with gloves on. I couldn’t get a photo but, I thought I would share this & maybe the owner will see this review & put a stop to this. It’s very unsanitary to handle customers food while touching your phone with gloves on. Gross ? ??
Service: 1
This is a awesome store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Tacos, Bean Burrito
At first, I was going to complain about the pricing being a bit high, but then I considered that every Chilada has about 2 pounds of shredded cheese on it, and that's a good value in my opinion.
Atmosphere: 2
Food: 5
Service: 5
Don't let the "gas station" location fool you. BEST TACO CASA BY FAR!!!!! 5 STARS!!!!!!
Atmosphere: 5
Food: 5
Service: 5
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