I love cook shack but seems my last two visits have missed the customer service side. I felt rushed & staff was not friendly.
Atmosphere: 3
Food: 5
Service: 3
Kathy Doolin
Great burgers, too!
Atmosphere: 5
Food: 5
Service: 5
Phil Lawrence
The staff was very friendly, very good with allergies, and the chicken was crispy and excellent
Atmosphere: 5
Food: 5
Service: 5
Tim CROOK
Great food. Wonderful staff. Very accommodating. If it's your first time you can ask for a sample that ice cream sandwich is delicious
Atmosphere: 5
Food: 5
Service: 5
Sean Canales
Arrived he with a friend to eat lunch I order my food, which was the same thing he ordered. His food arrived and 20 minutes later, he had finished his meal and I still haven’t received my food. I approached the employee and told her that my friend had already received his meal and was done eating.Therefore; food is no longer needed. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Charles McGinn
Chicken was very good. Large portions
Atmosphere: 5
Food: 5
Service: 5
Harold \u0026 Linda Johnson
Was completely blown away by their Manager (Brandon) & his staff at this Restaurant; the food is absolutely delicious!! Highly recommend their CHICKEN & of course, their RIBS. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Anita Cagigal
Food is good BUT the margaritas WERE the best! Too bad they refuse to get the margarita machine fixed.
Atmosphere: 3
Food: 2
Service: 5
Diego Ramon
Food is fantastic. Great seasoning on the food and delicious fries. Great spot to also watch sports too but its not very busy to watch football.
Atmosphere: 5
Food: 5
Service: 5
Brandon Jackson
Pulled up to The Cookshak the other night, you know how it goes—needed that comfort, that real flavor after a long week. That fried chicken sandwich? Straight fire. Crispy on the outside, juicy as hell inside, bun toasted just right, slaw and sauce hittin' different. Took one bite and felt like I was back home, no cap. Fries on the side seasoned perfect, not too much, not too little. Then the platter—tenders stacked high, golden and crunchy, ribs fallin' off the bone with that smoky BBQ pull. Mixed it all up, dipped in the house sauce... man, it was a vibe. Solid 8/10, ain't changin' my life but damn sure hittin' the spot when you crave that Southern heat. If you're out here lookin' for somethin' real and hearty, slide through
My wife and I took our family of seven out to try The Cookshack in Ft Worth for the first time. When we went to the counter to attempt our order, the manager Brandon could clearly read the confusion on our faces trying to order seven people’s food at once. He recognized it was our first time there, and he calmly and patiently explained which orders he recommended, and thoroughly explained all the different options that might be best for us (including a few new options that hadn’t quite been added to the permanent menu just yet). Not only did this tremendously improve our experience as first-time diners, it also very likely reduced our total bill to avoid ordering multiples of the same items. Once our family had eaten our dinners, Brandon politely offered some complimentary dessert to our five kids as a way of thanking us for giving them a try. You simply do not find that level of kindness and quality in service (and taste!) very often. I cannot recommend this place enough, and will absolutely be bringing our mongrel horde back again!
Atmosphere: 5
Food: 5
Service: 5
Natalie
Raw chicken 😭 I hope I don't get sick. We drove 45 minutes because we love cookshack, but never again 😭😭
Atmosphere: 4
Food: 1
Service: 4
Elsa Salas
Never disappoints! consistent in all areas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Fries, Fries, Tender
Crystal Gail
Medium heat was perfect and food was delicious. Chicken and waffles 😋
I love cook shack but seems my last two visits have missed the customer service side. I felt rushed & staff was not friendly.
Atmosphere: 3
Food: 5
Service: 3
Great burgers, too!
Atmosphere: 5
Food: 5
Service: 5
The staff was very friendly, very good with allergies, and the chicken was crispy and excellent
Atmosphere: 5
Food: 5
Service: 5
Great food. Wonderful staff. Very accommodating. If it's your first time you can ask for a sample that ice cream sandwich is delicious
Atmosphere: 5
Food: 5
Service: 5
Arrived he with a friend to eat lunch I order my food, which was the same thing he ordered. His food arrived and 20 minutes later, he had finished his meal and I still haven’t received my food. I approached the employee and told her that my friend had already received his meal and was done eating.Therefore; food is no longer needed. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Chicken was very good. Large portions
Atmosphere: 5
Food: 5
Service: 5
Was completely blown away by their Manager (Brandon) & his staff at this Restaurant; the food is absolutely delicious!! Highly recommend their CHICKEN & of course, their RIBS. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Food is good BUT the margaritas WERE the best! Too bad they refuse to get the margarita machine fixed.
Atmosphere: 3
Food: 2
Service: 5
Food is fantastic. Great seasoning on the food and delicious fries. Great spot to also watch sports too but its not very busy to watch football.
Atmosphere: 5
Food: 5
Service: 5
Pulled up to The Cookshak the other night, you know how it goes—needed that comfort, that real flavor after a long week. That fried chicken sandwich? Straight fire. Crispy on the outside, juicy as hell inside, bun toasted just right, slaw and sauce hittin' different. Took one bite and felt like I was back home, no cap. Fries on the side seasoned perfect, not too much, not too little.
Then the platter—tenders stacked high, golden and crunchy, ribs fallin' off the bone with that smoky BBQ pull. Mixed it all up, dipped in the house sauce... man, it was a vibe. Solid 8/10, ain't changin' my life but damn sure hittin' the spot when you crave that Southern heat. If you're out here lookin' for somethin' real and hearty, slide through
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
People are great!!
Atmosphere: 5
Food: 5
Service: 5
My wife and I took our family of seven out to try The Cookshack in Ft Worth for the first time. When we went to the counter to attempt our order, the manager Brandon could clearly read the confusion on our faces trying to order seven people’s food at once. He recognized it was our first time there, and he calmly and patiently explained which orders he recommended, and thoroughly explained all the different options that might be best for us (including a few new options that hadn’t quite been added to the permanent menu just yet).
Not only did this tremendously improve our experience as first-time diners, it also very likely reduced our total bill to avoid ordering multiples of the same items.
Once our family had eaten our dinners, Brandon politely offered some complimentary dessert to our five kids as a way of thanking us for giving them a try. You simply do not find that level of kindness and quality in service (and taste!) very often. I cannot recommend this place enough, and will absolutely be bringing our mongrel horde back again!
Atmosphere: 5
Food: 5
Service: 5
Raw chicken 😭 I hope I don't get sick. We drove 45 minutes because we love cookshack, but never again 😭😭
Atmosphere: 4
Food: 1
Service: 4
Never disappoints! consistent in all areas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Fries, Fries, Tender
Medium heat was perfect and food was delicious. Chicken and waffles 😋
Atmosphere: 5
Food: 5
Service: 5
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