Messed up our order twice, it doesn't really help when they don't pay attention to what they are doing and when they give the wrong order to the wrong customer. #NEVER EATING WHATABURGER EVER AGAIN
Atmosphere: 1
Food: 1
Service: 1
uddav upreti
Nice people
Atmosphere: 5
Food: 5
Service: 5
Christopher O'Brient
They always seem to forget the stuff they are asking you if you want like ketchup in your bag or I ask for no onions or lettuce or tomatoes they still end up putting it on there some how, then they are not preparing the burger to your standards or appetite they've pretty much just present you a burger they would eat everything sliding out the bun ingredients all on the outside of the burger..
Atmosphere: 3
Food: 2
Service: 2
Brandon Heilman
Timmy was who we ordered with and had an exceptional experience, they even went back and verified the things we ordered were to a tee. One of the best customer service interactions I’ve had in a long time, thank you!
Atmosphere: 5
Food: 5
Service: 5
Dennis
first time at Whataburger...and yea, I've been missing out. hands down better than In N Out...this location had great customer service through the drive thru. friendly staff, and reasonably priced, delicious food.
no complaints.
Atmosphere: 4
Food: 5
Service: 5
Lamar Osby
It was horrible the one on Brentwood stair at 820 french fries was cold and the burger have old veggies on it never again
Atmosphere: 2
Food: 1
Service: 1
Logan St. Denis
we have not had a issue before but today we order thru the drive thru and got put into the second lane where there was one person in front of us and two people in the first lane. someone walked up and took our payment and after 10 minutes of waiting and seeing the person in front of us leave and the other lane get there food the person at the window who kept looking over at us had sent the person who took our payment to talk with us. the first words out of his mouth were asking what we wanted. we told them we wanted a refund since we still had not gotten our order. we were told they woud get there manager and the manager finally came out and asked what we wanted. We’d told him the situation and he said that they would look to see where our food was. let them know we just wanted a refund so we could leave. after a few more minutes the original employee walked back out said sorry gave us our money and walked away
Only had a fresh coffee but it was great!
Atmosphere: 5
Food: 5
Service: 5
Always great!
Atmosphere: 5
Food: 5
Service: 5
Drive thru blocks parking lot
Messed up our order twice, it doesn't really help when they don't pay attention to what they are doing and when they give the wrong order to the wrong customer. #NEVER EATING WHATABURGER EVER AGAIN
Atmosphere: 1
Food: 1
Service: 1
Nice people
Atmosphere: 5
Food: 5
Service: 5
They always seem to forget the stuff they are asking you if you want like ketchup in your bag or I ask for no onions or lettuce or tomatoes they still end up putting it on there some how, then they are not preparing the burger to your standards or appetite they've pretty much just present you a burger they would eat everything sliding out the bun ingredients all on the outside of the burger..
Atmosphere: 3
Food: 2
Service: 2
Timmy was who we ordered with and had an exceptional experience, they even went back and verified the things we ordered were to a tee. One of the best customer service interactions I’ve had in a long time, thank you!
Atmosphere: 5
Food: 5
Service: 5
first time at Whataburger...and yea, I've been missing out. hands down better than In N Out...this location had great customer service through the drive thru. friendly staff, and reasonably priced, delicious food.
no complaints.
Atmosphere: 4
Food: 5
Service: 5
It was horrible the one on Brentwood stair at 820 french fries was cold and the burger have old veggies on it never again
Atmosphere: 2
Food: 1
Service: 1
we have not had a issue before but today we order thru the drive thru and got put into the second lane where there was one person in front of us and two people in the first lane. someone walked up and took our payment and after 10 minutes of waiting and seeing the person in front of us leave and the other lane get there food the person at the window who kept looking over at us had sent the person who took our payment to talk with us. the first words out of his mouth were asking what we wanted. we told them we wanted a refund since we still had not gotten our order. we were told they woud get there manager and the manager finally came out and asked what we wanted. We’d told him the situation and he said that they would look to see where our food was. let them know we just wanted a refund so we could leave. after a few more minutes the original employee walked back out said sorry gave us our money and walked away
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Foods heavy but whats not heavy in Texas
Whataburger app doesn't work on my phone anymore so I'm boycotting yall
Worst Whataburger I’ve n Fort Worth. Extremely slow service
Food: 3
Service: 1
Bacon double cheeseburger was the best.
salads are the best
Atmosphere: 5
Food: 5
Service: 5
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