Everytime I come to the drive through, Clayton is the gentlemen who runs orders in and out.
I hate to sound rude, but his hygiene looks questionable, and he’s running in and out with our drinks held by his armpits.. disgusting.
Also, any request given, is answered with a blank stare as if he is burdened by his job?
Today, I came and ordered a #1 with cheese only w/spicy ketchup, after Clayton brought my meal, there was no ketchup or cheese, I then asked if he would run in to correct the burger and get some ketchup, he returned less than 5 seconds later and immediately walked away. I then checked my burger to find a rock hard peice of cheese. I then waited another 5 minutes in the line for Clayton to come back out, he never did.
I had to walk into the establishment on my 30 minute lunch break, to ask the manager to microwave my cheeseburger. She gladly did so..
But I think we should find a different position for Clayton up here at Whataburger? Or maybe retraining? Also please enforce better hygiene within your workers.
Atmosphere: 2
Food: 3
Service: 1
Mark Nelson
I was impressed how the team was hustling to take orders, make food, deliver orders, and keep the restaurant clean. Everyone seemed happy to be working, and my burger tackled the rumblies in my tummy very well. Thanks!
Atmosphere: 5
Food: 4
Service: 5
Gregg Hubbard
Too lazy to bring food to curb side. Car next to me had to go in, and 5 minutes later I had to go in store.
Atmosphere: 1
Food: 2
Service: 1
Charles Dorsett II
Great night crew!
Vegetarian options: French fries
Atmosphere: 4
Food: 4
Service: 5
Carol Rogers
People friendly good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Whataburger Patty Melt Single
Ryan Jarcy
As good as Whataburger gets, and the customer service I received from Malik was second to none. He’s friendly, helpful, and attentive during our every visit, and no matter how late it is or how many dozens of people are packed into the lobby and drive-thru his personable and patient attitude always ensures my family and I have the best possible experience every time. Couldn’t be happier with my visits, and I’d recommend this Whataburger in particular to anyone and everyone looking for a burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt Single, Sandwich
c g
Clean and quiet. I do live their burgers. I had their new Mexican coffee with hit chocolate, but it tasted only like Mexican coffee. Either I misunderstood as I asked for hot ot they forgot to add the hot chocolate powder.
Atmosphere: 4
Food: 5
Service: 5
Terry L
Clean, safe, and seems to be open most all hours. Consistently good burgers and friendly people.
Atmosphere: 4
Food: 5
Service: 5
Lori McKee
perfect every time how i like it ,the grilled jalepenios awsome
Atmosphere: 5
Food: 5
Service: 5
SCOTTIE MIKKELSON (Jelly Bean)
I put in an order online. Picked up through the drive thru. It really wasn't much of a wait. They had my name and order number already, which shows they pay attention. The young lady at the window who gave us our drinks and food was very kind. All my order was correct for my 2 son's and myself. Can't get better than that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal, Bacon Burger, Breakfast on a Bun, Breakfast Burger
It was really busy. They need to hire more people or schedule more people to work in the mornings.
Atmosphere: 2
Food: 4
Service: 4
Kiwi Couto
I went inside to place my order and although everyone of the staff behind the counter saw me, no one acknowledged me for awhile except a young man named Jay. He took my order made & handed me my order. I applaud him for having exceptional customer service. Thanks Jay 🎀
Nothing special here but the amount of lettuce tomato and onions are the best in this industry.
Atmosphere: 3
Food: 3
Service: 3
Rodger Lewis
Great customer service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt Single
Shun B
I went in this evening to order dinner. Fatima assisted me. She was very friendly and welcoming. She had great customer service and was very patient. Also the store was clean and they were busy!
Everytime I come to the drive through, Clayton is the gentlemen who runs orders in and out.
I hate to sound rude, but his hygiene looks questionable, and he’s running in and out with our drinks held by his armpits.. disgusting.
Also, any request given, is answered with a blank stare as if he is burdened by his job?
Today, I came and ordered a #1 with cheese only w/spicy ketchup, after Clayton brought my meal, there was no ketchup or cheese, I then asked if he would run in to correct the burger and get some ketchup, he returned less than 5 seconds later and immediately walked away. I then checked my burger to find a rock hard peice of cheese. I then waited another 5 minutes in the line for Clayton to come back out, he never did.
I had to walk into the establishment on my 30 minute lunch break, to ask the manager to microwave my cheeseburger. She gladly did so..
But I think we should find a different position for Clayton up here at Whataburger? Or maybe retraining? Also please enforce better hygiene within your workers.
Atmosphere: 2
Food: 3
Service: 1
I was impressed how the team was hustling to take orders, make food, deliver orders, and keep the restaurant clean. Everyone seemed happy to be working, and my burger tackled the rumblies in my tummy very well. Thanks!
Atmosphere: 5
Food: 4
Service: 5
Too lazy to bring food to curb side. Car next to me had to go in, and 5 minutes later I had to go in store.
Atmosphere: 1
Food: 2
Service: 1
Great night crew!
Vegetarian options: French fries
Atmosphere: 4
Food: 4
Service: 5
People friendly good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Whataburger Patty Melt Single
As good as Whataburger gets, and the customer service I received from Malik was second to none. He’s friendly, helpful, and attentive during our every visit, and no matter how late it is or how many dozens of people are packed into the lobby and drive-thru his personable and patient attitude always ensures my family and I have the best possible experience every time. Couldn’t be happier with my visits, and I’d recommend this Whataburger in particular to anyone and everyone looking for a burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt Single, Sandwich
Clean and quiet. I do live their burgers. I had their new Mexican coffee with hit chocolate, but it tasted only like Mexican coffee. Either I misunderstood as I asked for hot ot they forgot to add the hot chocolate powder.
Atmosphere: 4
Food: 5
Service: 5
Clean, safe, and seems to be open most all hours. Consistently good burgers and friendly people.
Atmosphere: 4
Food: 5
Service: 5
perfect every time how i like it ,the grilled jalepenios awsome
Atmosphere: 5
Food: 5
Service: 5
I put in an order online. Picked up through the drive thru. It really wasn't much of a wait. They had my name and order number already, which shows they pay attention. The young lady at the window who gave us our drinks and food was very kind. All my order was correct for my 2 son's and myself. Can't get better than that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal, Bacon Burger, Breakfast on a Bun, Breakfast Burger
Restaurantji Recommends
It was really busy. They need to hire more people or schedule more people to work in the mornings.
Atmosphere: 2
Food: 4
Service: 4
I went inside to place my order and although everyone of the staff behind the counter saw me, no one acknowledged me for awhile except a young man named Jay. He took my order made & handed me my order. I applaud him for having exceptional customer service. Thanks Jay 🎀
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Whataburger Spicy Chicken Sandwich, Spicy Chicken Sandwich, Cinnamon Roll
Nothing special here but the amount of lettuce tomato and onions are the best in this industry.
Atmosphere: 3
Food: 3
Service: 3
Great customer service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt Single
I went in this evening to order dinner. Fatima assisted me. She was very friendly and welcoming. She had great customer service and was very patient. Also the store was clean and they were busy!
Atmosphere: 4
Food: 5
Service: 5
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