No chocolate shakes. No strawberry shakes. Had to argue to get a few napkins. Not a pleasant experience.
Atmosphere: 1
Food: 1
Service: 1
Roomy12345
Food is always cold and staff is rude. Asked for extra ketchup and they said there's a ketchup shortage. Any excuse to not do any work.
Olivia Thomas
This makes the third time, that the cashier rushed me through the ordering process, failing to give me my rewards points! And, she knew, that I had the app. on my phone., as I tried to order a buy one taquito, get one free deal. It was the wrong time of day, though. I understood that, but she greeted me with an attitude from the start, despite my best efforts of civility. Maybe, something happened during her work shift, maybe, she we was tired. Regardless, it's the third time, that I have patronized the 4501 Lancaster Whataburger, & have been snubbed by the employees. I, even, returned to the restaurant with my receipt, after the first time, but they refused to honor my purchase. I am so disappointed with my experience, that I have decided to eat elsewhere in the future. McDonald's always validates my purchases with reward points. Maybe, Whataburger should incorporate their way of validating orders with reward points.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hamburger, French Fries
joe a.
Don't like how food comes out cold from here, do not sacrifice quantity for quality. Toast them buns and butter them. As well make sure you order is correct, too many times my order was incorrect.
Atmosphere: 2
Food: 1
Service: 3
Carlos Cardenas
Place was closed at 2:40 for drive thru service. So much for being open 24
Atmosphere: 1
Service: 1
WC Mobley
It's gotten a little faster on their service .atheist on this Saturday on the 2nd of March.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hamburger, French Fries
Patrick Mcbrayer
Free burger 4 filling new app.. thanksParking: SmallKid-friendliness: Come onWheelchair accessibility: Sure
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
Jason Dalton
was told not open until 11 am but website said open 24 /7
Atmosphere: 1
Food: 1
Service: 1
Terry Miles
Food was cold.
Atmosphere: 1
Food: 3
Service: 3
E “Coach” Thompson
Whataburger visit this time was fast and the food had quality taste and it was hot enough for a good tasting.... Thank you Whataburger team in Fort Worth on Lancaster in Texas. Can't go wrong choosing this dine-in location.
Lady at window made me get off my truck to tap my phone on the window because she refused to grab my phone for tap to
Atmosphere: 1
Food: 4
Service: 1
Tony Gauna
Very slow service?, The fries were not hot and the burger was over loaded with lettuce i did have time to complain because I only get any hour for lunch and it took 20min. to get my food. Sorry but you guys lost my business and anyone i know as well.
Atmosphere: 1
Food: 1
Service: 1
b0mbita LatinO
Bad service
Adrian Mendoza
I have not had a bad experience at this Whataburger, the service can be pretty hit or miss, but the restaurant always seems clean and the food is good every time I visit.
No chocolate shakes. No strawberry shakes. Had to argue to get a few napkins. Not a pleasant experience.
Atmosphere: 1
Food: 1
Service: 1
Food is always cold and staff is rude. Asked for extra ketchup and they said there's a ketchup shortage. Any excuse to not do any work.
This makes the third time, that the cashier rushed me through the ordering process, failing to give me my rewards points! And, she knew, that I had the app. on my phone., as I tried to order a buy one taquito, get one free deal. It was the wrong time of day, though. I understood that, but she greeted me with an attitude from the start, despite my best efforts of civility. Maybe, something happened during her work shift, maybe, she we was tired. Regardless, it's the third time, that I have patronized the 4501 Lancaster Whataburger, & have been snubbed by the employees. I, even, returned to the restaurant with my receipt, after the first time, but they refused to honor my purchase. I am so disappointed with my experience, that I have decided to eat elsewhere in the future. McDonald's always validates my purchases with reward points. Maybe, Whataburger should incorporate their way of validating orders with reward points.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hamburger, French Fries
Don't like how food comes out cold from here, do not sacrifice quantity for quality. Toast them buns and butter them. As well make sure you order is correct, too many times my order was incorrect.
Atmosphere: 2
Food: 1
Service: 3
Place was closed at 2:40 for drive thru service. So much for being open 24
Atmosphere: 1
Service: 1
It's gotten a little faster on their service .atheist on this Saturday on the 2nd of March.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hamburger, French Fries
Free burger 4 filling new app.. thanksParking: SmallKid-friendliness: Come onWheelchair accessibility: Sure
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
was told not open until 11 am but website said open 24 /7
Atmosphere: 1
Food: 1
Service: 1
Food was cold.
Atmosphere: 1
Food: 3
Service: 3
Whataburger visit this time was fast and the food had quality taste and it was hot enough for a good tasting.... Thank you Whataburger team in Fort Worth on Lancaster in Texas. Can't go wrong choosing this dine-in location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Onion Rings
Restaurantji Recommends
Went fora job interview and was to
Atmosphere: 1
Food: 1
Service: 2
Lady at window made me get off my truck to tap my phone on the window because she refused to grab my phone for tap to
Atmosphere: 1
Food: 4
Service: 1
Very slow service?, The fries were not hot and the burger was over loaded with lettuce i did have time to complain because I only get any hour for lunch and it took 20min. to get my food. Sorry but you guys lost my business and anyone i know as well.
Atmosphere: 1
Food: 1
Service: 1
Bad service
I have not had a bad experience at this Whataburger, the service can be pretty hit or miss, but the restaurant always seems clean and the food is good every time I visit.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whataburger Honey BBQ Chicken Strip Sandwich