I was speaking to the answering service and once I asked her to transfer me to the store she hung up on me. I rather place my order with the store directly than deal with a third party who is rude and disrespectful
David Proffitt
The night crew at this location is awful. A bunch of young kids standing around and on their phones. They orders are never ready and people are standing around waiting on food while they are goofing off. Have even heard them cussing in front of customers.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Wings, French Fries
meosha rabon
Everything was extremely salty like unbearable salty.. waste of $31.00
Atmosphere: 2
Food: 1
Service: 3
Jeremy Wood
Anthony and Michelle are top notch when it comes to Customer Service!
Service: 5
Nala Robertson
The manger Layla was very helpful and kind and the store was super clean the food was fresh. My kids love to see Layla when she’s working.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Fries
Tvm 2023
The place HORRIBLE and plus when I was waiting for my order a man ripped off the receipt and when I checked half the stuff were missing yeah that’s just a waste of money don’t buy from here
Michael Espinosa
I was gonna leave a bad review because they took kind of long on my delivery order.But the girl with long braids was very sweet to me and offered me a drink.So you get five stars because of her
Atmosphere: 5
Food: 5
Service: 5
Mary Lou Farias
Order was missing ranch dressing. They weren't acknowledging that they messed up. We had family member go get the ranch dressing. It was 72.02 that I paid for. Wasn't cheap. Only got one order French fries and one order of carrots/celery, it's a family order. Disappointed.
Food: 5
Service: 3
Tarsha
Horrible service and my wings weren't fully cooked
Atmosphere: 1
Food: 1
Service: 1
Justin Lawlor
Unbelievably bad service, the female I talked to was horrifically rude, never in my life have I given a bad review for anything, the girl working we'd Nov 27 2024 should be fired, i am shocked at how mean she was to me, idk if she was the manager or what
This has to be the worst wingstop location that I’ve ordered from. I ordered the gametime flavored bundle for carry out. When I came to pick it up, all they gave me was the wings, no side, no sauce which came with it. I didn’t check the order before I leave since I have never have any issue with winstop before. I called them to ask but they hung up on me 3 times. I even gave them 20% tip Horrible experience. Horrible service. Horrible reputation for Winstop
Service: 1
Texas Mama
Omgosh I've found my new spot!!! Wingstop on N. Tarrant (Presidio) in Ft. Worth!!! Absolutely the BEST experience! I'd ordered ahead of time online thru Uber Eats, and had left some stuff off my order. Normally I wouldn't have bothered trying to fix my mistake, because I've not had the greatest experience with the OTHER location I've been to when I needed something... but these guys were GREAT!! Monica (the manager) added sauce to my wings and made sure it was exactly what I wanted, even checking with me twice to be sure it was right! You could tell this staff works really well together too, working as a team on orders, laughing and totally enjoying being there! Marcus, Matthew, Nigel & Eddrain were hustling in the back, working to get orders out... No goofing around or employees on cell phones!! It's good to see how things run when you've got a good manager working with a great staff. I will definitely support this location going forward- customer service was excellent as I didn't feel like I was being a pain in the butt asking them to do extra things for my order!!! FIVE STARS all around for these guys,!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Angela Roa
Check your bags !!! They always mess up with the orders.... they need more training.
No veggies, no corn, this time... 👎
Atmosphere: 3
Food: 1
Service: 1
Christina Lexington
This location is awesome. The atmosphere is always great and the workers are so nice and fun. Weekends get really busy but they work very hard and you can see it. People here only want to post the negative comments for attention and to try to prove a point.
I was speaking to the answering service and once I asked her to transfer me to the store she hung up on me. I rather place my order with the store directly than deal with a third party who is rude and disrespectful
The night crew at this location is awful. A bunch of young kids standing around and on their phones. They orders are never ready and people are standing around waiting on food while they are goofing off. Have even heard them cussing in front of customers.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Wings, French Fries
Everything was extremely salty like unbearable salty.. waste of $31.00
Atmosphere: 2
Food: 1
Service: 3
Anthony and Michelle are top notch when it comes to Customer Service!
Service: 5
The manger Layla was very helpful and kind and the store was super clean the food was fresh. My kids love to see Layla when she’s working.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Fries
The place HORRIBLE and plus when I was waiting for my order a man ripped off the receipt and when I checked half the stuff were missing yeah that’s just a waste of money don’t buy from here
I was gonna leave a bad review because they took kind of long on my delivery order.But the girl with long braids was very sweet to me and offered me a drink.So you get five stars because of her
Atmosphere: 5
Food: 5
Service: 5
Order was missing ranch dressing. They weren't acknowledging that they messed up. We had family member go get the ranch dressing. It was 72.02 that I paid for. Wasn't cheap. Only got one order French fries and one order of carrots/celery, it's a family order. Disappointed.
Food: 5
Service: 3
Horrible service and my wings weren't fully cooked
Atmosphere: 1
Food: 1
Service: 1
Unbelievably bad service, the female I talked to was horrifically rude, never in my life have I given a bad review for anything, the girl working we'd Nov 27 2024 should be fired, i am shocked at how mean she was to me, idk if she was the manager or what
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This has to be the worst wingstop location that I’ve ordered from. I ordered the gametime flavored bundle for carry out. When I came to pick it up, all they gave me was the wings, no side, no sauce which came with it. I didn’t check the order before I leave since I have never have any issue with winstop before. I called them to ask but they hung up on me 3 times.
I even gave them 20% tip
Horrible experience. Horrible service. Horrible reputation for Winstop
Service: 1
Omgosh I've found my new spot!!! Wingstop on N. Tarrant (Presidio) in Ft. Worth!!! Absolutely the BEST experience! I'd ordered ahead of time online thru Uber Eats, and had left some stuff off my order. Normally I wouldn't have bothered trying to fix my mistake, because I've not had the greatest experience with the OTHER location I've been to when I needed something... but these guys were GREAT!! Monica (the manager) added sauce to my wings and made sure it was exactly what I wanted, even checking with me twice to be sure it was right! You could tell this staff works really well together too, working as a team on orders, laughing and totally enjoying being there! Marcus, Matthew, Nigel & Eddrain were hustling in the back, working to get orders out... No goofing around or employees on cell phones!! It's good to see how things run when you've got a good manager working with a great staff. I will definitely support this location going forward- customer service was excellent as I didn't feel like I was being a pain in the butt asking them to do extra things for my order!!! FIVE STARS all around for these guys,!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Check your bags !!! They always mess up with the orders.... they need more training.
No veggies, no corn, this time... 👎
Atmosphere: 3
Food: 1
Service: 1
This location is awesome. The atmosphere is always great and the workers are so nice and fun. Weekends get really busy but they work very hard and you can see it. People here only want to post the negative comments for attention and to try to prove a point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Wings, Seasoned Fries, Cajun Wings, Mango, Wings and Fries, Mango Habanero
food was good until i saw a hair in my ranch.
Atmosphere: 3
Food: 2
Service: 3
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