Wingstop

2317 N Tarrant Pkwy Ste 425, Fort Worth
(817) 847-1100

Recent Reviews

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Jovonzz Sanchez

Braylon was very helpful in accommodating my order we had a hiccup but it was fixed in a timely and professional matter I will definitely be back thank Braylon your awesome.!!

Atmosphere: 5

Food: 5

Service: 5

Elijah Mitchell

My order was supposed to be ready in 10–15 minutes, but when I arrived, no one was even in the kitchen cooking, the staff were all in the lobby talking. Even the manager was sitting in the lobby chatting with an employee’s family member instead of assisting the kitchen or greeting guests who were walking in. In the end, my food took 40 minutes to be ready. I won’t be wasting my time here again.

Atmosphere: 1

Food: 1

Service: 1

Trevor Head

I normally don't share experience when it comes to ordering fast food but this has happened multiple times now. I placed an online order around 11pm last night. Just 10 boneless wings, fries and a drink. I got my order confirmation saying it would be ready in 15 min. I got to store at 11:20 and the first thing i notice as i walk in is all of the kitchen staff standing in a group of about 8 or 10 in the kitchen just talking. The girl at the front asked if I was picking up and I told her my name. As she went back i looked at the screen that shows the orders, but i didn't see my name. I double checked to make sure it was the right location which it was. The kitchen staff were very loud and playing inappropriate music. The girl came back 5 min later and told me they were waiting on the fries. So i was like okay, I've worked in restaurants before and i know it takes about 3 to 5 min to cook fries. I ended up waiting 20 more min just for fries?? When the girl brought my food up i double checked to make sure it was all there and it was. When i got home I was very underwhelmed with the size of the boneless wings. I wouldn't even call them wings, much less nuggets. I ordered 10 and probably got the equivalent of 6 wings. The fries on the other hand were fresh. As i said this has happened many times I decided this will be the last time I go to this store. I know the people that work there are young, but the management should be held accountable for the lack of quality and professionalism this store offers.

Atmosphere: 1

Food: 1

Service: 2

Elizabeth Medina

My husband asked me to write a review lol he loved the customer service and the efficiency🥰

Atmosphere: 5

Food: 5

Service: 5

Erika Lopez

I had best experience Anthony made my food himself (manager) and it was perfect and fresh.

Atmosphere: 5

Food: 5

Service: 5

Conrad K

Wonderful customer service very nice very clean

Atmosphere: 5

Food: 5

Service: 5

Danny Bush

Fam just got out the hospital staff showed a lot of love with great customer service and food was fresh and hot

Atmosphere: 5

Food: 5

Service: 5

Ali Smith

This is not about the employees there but about the actual food!! Wingstop changed its fries and they are much worst. Cheap frozen type that you get from walmart for $2 a bag of 5 pounds. Wingstop increases prices and provides lower quality food. Im not orderikg fries anymore. I also found this in my fries and I have no damn idea what it is. It looks disgusting.

Atmosphere: 2

Food: 1

Service: 5

Liz RV

Great customer service.

Service: 5

Shameocea Swanson

Usually a Fair experience. I order online and only have to deal with pick up and missing items here and there. Tonight I made a delivery order and messed up. I called in and the call was answered I can hear the workers laughing and playing in the background I held for 5 mins and all I heard was playing. I called from another phone and they never picked up again.

Service: 1

suong nguyen

Don’t Come here , wings and fried are too salty, and taste horrible.

Atmosphere: 2

Food: 1

Service: 1

Redd Redd

Anthony was such a professional and hardworking manager. His great energy and commitment truly stood out and never went unnoticed

joshua parker

Ordered wings at around 11 o’clock on Tuesday night and was quoted over an hour. Got there at the scheduled time the food was ready, but after getting home, the wings were extremely overcooked with no sauce. Borderline un edible because they were burnt and hard as a rock. The fries were also cold with little to no seasoning. Unacceptable paying $30 for a cold overcooked un edible meal.

Atmosphere: 1

Food: 1

Service: 1

Emmitt H

Just wingstop...horrible service

Atmosphere: 1

Food: 2

Service: 1

Jasmine Herndon

Diana was very sweet and she had excellent customer service she took my order perfectly she had a Wonderful attitude and Anthony was soooooo……Wonderful to me and my daughter he’s such a Awesome Manager he always always take Good Care of my Family and I when we place a order this location is The Very Best and i wouldn’t want to go to any other location Ya’ll are Always Appreciated by My Family and I Thank You Soooooo Much I Love Ya’ll Continue To Be Awesome 🤗🤩🤗🤩🤗🤩🤗🤩🤗🤩

Atmosphere: 5

Food: 5

Service: 5

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