Wingstop
501 Carroll St Ste 654, Fort Worth
(682) 432-9464
Recent Reviews
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Went here with my son today ordered our food and then she told me 18 minutes. We waited for them to call us never did then when i walk up to the register told them we have been waiting for 30 minutes. She goes to the back and our food has been sitting here 😤 Definitely not going back and it was my first time today!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
DO NOT order from here! I received a wrong order and they refused to rectify in the manner it was ordered. The person on the phone was VERY rude!!! It’s basically stealing from your customer, no food or refund! Beware!!!!!
Employees are super nice. They never mess up my order. I love it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 15 PC Meal for 2
The staff always bring great energy and Lorenzo and Gabriel was super nice and helped me out when having problems placing an order!
Atmosphere: 5
Food: 5
Service: 5
Go at least 30 minutes after your order or else you’ll be waiting forever
Service: 1
Slowest store for on line pickup .20 minutes wait time no matter the night .
Atmosphere: 1
Food: 3
Service: 1
New location is small and has low reviews.
Your online carryout order will be at least 20 min later than their estimate (consistent). Many people waiting and no place to stand and wait. Staff seem unperturbed bu it.
This location seems mismanaged.
Atmosphere: 2
Food: 3
Service: 1
Service is very bad …….. I placed an order for pick up at 4……… still had to wait 20 min tired for it.
No communication what so ever……. Was not greeted when I walked in.
Atmosphere: 1
Food: 3
Service: 2
Decent wingstop. Never really consistent tho you will have great wings and terrible fries or great fries and slimey wings. also i was supposed to be refunded months ago due to hair being in my food and never got my money.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
Had to wait more than 1 hour and 15 minutes to receive my order from the time it was placed online. Several other patrons were also waiting over 1 hour for food. Order was also incorrect. Missing side of ranch and one of our flavors was incorrect. Lastly food was not hot and got cold very quickly.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Wings
The two ladies working 09/11/24 @ 12:52 were terrible lied and refused to give food to the dasher we had to go pick it up ourselves I only gave 1 star because no stars wasn’t an option I hope management deals with those two properly
Atmosphere: 1
Food: 1
Service: 1
Josie the manager treated me as if we had been friends for years ! ?? She also told me she was gonna get her best cook Steven to help out on my order! My experience was wonderful; thank you Josie . ❤️
Atmosphere: 5
Food: 5
Service: 5
They forgot our corn and that's the whole reason we got the meal with did stayed on the phone for over 20 mins and called 10 times
I made the terrible mistake of ordering at this location when I thought it was the lovely 8th Avenue location ?. My wings were horrible. I got all flats for the first time and I did not have a good experience. I am an avid WingStop lover and this experience made me question that. My wings were small and not seasoned very well at all. I paid $17.19 for a 10 piece mixed with Louisiana Rub & Garlic Parm, all flats, and 1 ranch. Very sad day in Wing world. ?
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