Went in to the Moreland Ave location in Atlanta this evening to place a to go order! Gerald was exceptionally professional, attentive and on top of everything l! He deserves a raise and I hope y’all keep him around! His people skills are top notch!
Omar Garcia
They changed vendors or something with the chicken wings we used to eat them every week i gave them 2 more opportunities, and there were the same really nasty and full of fat and skin in each bite this location is in deer park tx and center street
Amy Stanziani
Wingstop stole my money. I ordered dinner for pickup and the website somehow went back to the default location which was like 100miles from my house but I didn’t realize it until I hit submit payment and got the confirmation page.
I IMMEDIATELY called the restaurant and spoke to the worker who confirmed that they did not even start cooking the food yet and that he would cancel the order, but yet he could not issue me a refund since I placed the order online I’d need to request it through there. I have not been able to get in contact with anyone who works from Wingstop. The only way to contact them is through a form on their page which I have submitted MULTIPLE times with NO RESPONSE from anyone and it has been WEEKS! I want and deserve my hard earned money back. Terrible customer service and thieves is what they are.
STORRI
I’m not sure if Kiara Is the manager at this location but she is always very professional and friendly I had a situation with my order I called and she told me to come back and let her make it right I did that and I just appreciated There was no hassle. It was accountability and The Mistake Corrected. Besides This one incident every time I go to this location, I’m always happy with my order and my food is always hot. They’re always friendly and the location Is always clean🙏
Atmosphere: 5
Food: 5
Service: 5
Darrin Jackson
This is my home location, I’ve been here regularly and while being a service/hospitality professional myself, I naturally pay attention to detail when it comes to service. Kyiara hands down is one of the reasons I come to this location. She always has a positive attitude, customer service is great and she actually stays busy on shift, cleaning, stocking prepping orders. My order is prepped timely, and she addresses me by name. I hope she receives some MUCH deserved recognition for this. Management/Ownership take care of the gem of an employee you have in Kyiara. She is PHENOMENAL!
Atmosphere: 4
Food: 5
Service: 5
Jazmin
The girl at the register yesterday afternoon was a great help
Atmosphere: 5
Food: 5
Service: 5
Yvette Simpson Watson
Very bad customer service. Asked for crispy wings very fatty. Ordered online order they forgot about. Then had to ask them without then asking me about my order. The flavor was terrible. Do not recommend this restaurant.
SS
Food was gross and they couldn’t bother to apologize for forgetting food in our order.
Atmosphere: 1
Food: 1
Service: 1
Bo Kilgore
Feathers with a side of chicken
Sydnee V
Kiera is heaven sent!!! Her customer service makes it a positive experience to order here. Keep her she is a true gem.
Excellent service. Very friendly staff. Stopped in very quickly and the service was friendly and top notch.
Atmosphere: 5
Food: 5
Service: 5
Manuela Torres
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Cameron Smith
Ordered food and asked for water. The cashier told me they didn’t have water! So you can’t get water with your food!
Della Jane
Tried wing stop for the first time in Lenoir tonight. Huge mistake. Spent $30 on two meals just to wait 40 minutes to receive our food. Not only were my wings cold, but they were also the wrong flavors. Ordered hot honey and Korean q and I got lemon pepper and buffalo instead - both of which I don’t even like. So I don’t know if it’s just because I don’t like those flavors, because my food was cold, or because they just weren’t good in general, but it was a terrible experience. I was so excited to finally try wingstop but I’m so disappointed.
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Went in to the Moreland Ave location in Atlanta this evening to place a to go order! Gerald was exceptionally professional, attentive and on top of everything l! He deserves a raise and I hope y’all keep him around! His people skills are top notch!
They changed vendors or something with the chicken wings we used to eat them every week i gave them 2 more opportunities, and there were the same really nasty and full of fat and skin in each bite this location is in deer park tx and center street
Wingstop stole my money. I ordered dinner for pickup and the website somehow went back to the default location which was like 100miles from my house but I didn’t realize it until I hit submit payment and got the confirmation page. I IMMEDIATELY called the restaurant and spoke to the worker who confirmed that they did not even start cooking the food yet and that he would cancel the order, but yet he could not issue me a refund since I placed the order online I’d need to request it through there. I have not been able to get in contact with anyone who works from Wingstop. The only way to contact them is through a form on their page which I have submitted MULTIPLE times with NO RESPONSE from anyone and it has been WEEKS! I want and deserve my hard earned money back. Terrible customer service and thieves is what they are.
I’m not sure if Kiara
Is the manager at this location but she is always very professional and friendly I had a situation with my order I called and she told me to come back and let her make it right
I did that and I just appreciated There was no hassle.
It was accountability and The Mistake Corrected.
Besides This one incident
every time I go to this location, I’m always happy with my order and my food is always hot. They’re always friendly and the location Is always clean🙏
Atmosphere: 5
Food: 5
Service: 5
This is my home location, I’ve been here regularly and while being a service/hospitality professional myself, I naturally pay attention to detail when it comes to service. Kyiara hands down is one of the reasons I come to this location. She always has a positive attitude, customer service is great and she actually stays busy on shift, cleaning, stocking prepping orders. My order is prepped timely, and she addresses me by name. I hope she receives some MUCH deserved recognition for this. Management/Ownership take care of the gem of an employee you have in Kyiara. She is PHENOMENAL!
Atmosphere: 4
Food: 5
Service: 5
The girl at the register yesterday afternoon was a great help
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service. Asked for crispy wings very fatty. Ordered online order they forgot about. Then had to ask them without then asking me about my order. The flavor was terrible. Do not recommend this restaurant.
Food was gross and they couldn’t bother to apologize for forgetting food in our order.
Atmosphere: 1
Food: 1
Service: 1
Feathers with a side of chicken
Kiera is heaven sent!!! Her customer service makes it a positive experience to order here. Keep her she is a true gem.
Food: 5
Service: 5
Restaurantji Recommends
Excellent service. Very friendly staff. Stopped in very quickly and the service was friendly and top notch.
Atmosphere: 5
Food: 5
Service: 5
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Ordered food and asked for water. The cashier told me they didn’t have water! So you can’t get water with your food!
Tried wing stop for the first time in Lenoir tonight. Huge mistake. Spent $30 on two meals just to wait 40 minutes to receive our food. Not only were my wings cold, but they were also the wrong flavors. Ordered hot honey and Korean q and I got lemon pepper and buffalo instead - both of which I don’t even like. So I don’t know if it’s just because I don’t like those flavors, because my food was cold, or because they just weren’t good in general, but it was a terrible experience. I was so excited to finally try wingstop but I’m so disappointed.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
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