Need better customer service. Answer customer questions instead of talking on. The phone
Atmosphere: 1
Food: 2
Service: 1
Tammy Smikle
Ordered a 6 inch tuna sub. Asked for extra olives. Was told I had enough on my sandwich and didn’t need anymore. What the heck. Not sure if I’ll ever go back. Even told no when I offered to pay.
Josh Haley
Food was good. Restaurant was clean. Customer service skills from the staff member was lacking. Came off as if he did not want to be there. Did not talk, just stared at us.
Atmosphere: 5
Food: 5
Service: 1
Rebecca Lambert
This is the third time we have gone to the subway. First time, order made incorrectly. Second time, bread was so hard we couldn’t eat It and this time orders wrong. Ask for extra stuff on them and it’s less than a normal amount. We did mobile pickup and couldn’t find anyone even in the store.
Atmosphere: 1
Food: 1
Service: 1
Jackson Williams
This gentleman refused to listen to anything I had asked to be put on my sandwich. A piece of his hair fell onto the paper of my sandwich. He quickly brushed it into the food. However when doing so it got stuck on the sauces. He grabbed a napkin and wiped it off mid sandwich making. If you're going to have long hair then wear a hairnet. I've been to this subway many times and it's the same story with this dude every time. I'm shocked with the reviews about him for this store and he's still working here. This guy needs to go.
Atmosphere: 1
Food: 1
Service: 1
robbie monk
Talk to the manager to order 4 Subway trays, asked the price, she told us around 40, i reply, so around $160 for 4, Manager said yes. I do realize there is tax. Go to pick them up they rang me up as $220. I tell the worker our conversation, she calls Manager, Manager agrees she said $40 a tray, but not $160 for 4 because she can't do the math, she continues to admit she can't do the math. HOW IN HECK IS $40 FOR 4 TRAYS EQUAL TO $220. THIS IS HORRIBLE MANAGER and she wouldn't stick to the price she quoted, the work said they could do 10% off, but then only gave $10, not the $22 which just shows no one can do they MATH!
JEANNE RENEE LESPADE
Gotta love that subway
Janeth Moutray
Pay for extra meat, never get it. If I go there to order I get a normal sandwich, if I order online the sandwich is skimpy. Today the order online they did not give me pretzel I ordered. Now no way to call them. Beyond frustrated
Atmosphere: 4
rtrimble1964
My concern is over the cleanliness of this Subway. I came in at lunchtime on Friday, September 27, 2024 There was a gentleman with long hair, and a full beard making the sandwiches. He did not have covering over the hair or the beard. He also handled cash with his gloved hands and then walked over to make my sandwich. I had to ask him to change gloves before making my sandwich. The lettuce was brown, the pickles were brown. I called the office to report this, and was told the GM would call me back, but no one did.
Atmosphere: 1
Food: 1
Service: 1
SaltwaterCathy
My concern is over the cleanliness of this Subway. I came in at lunchtime on Friday, September 27, 2024. There was a gentleman with long hair, and a full beard making the sandwiches. He did not have covering over his hair or his beard. He also handled cash with his gloved hands and then walked over to make my sandwich. I had to ask him to change gloves before making my sandwich. The lettuce was brown, and the pickles were brown. I have called the main office to discuss this twice and was told the GM would call me back, but no one has.
The other employees just standing around looking at one do the work while theirs a big line bad service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Club
Ryan Gaffney
Considering there are not a lot of healthy options on this road. I was really happy this was here, and impressed with how well it was run
Atmosphere: 3
Food: 2
Service: 4
Erick Ventura
June 12,2024. 6:10pm central time I went inside for a sandwich and the little Caucasian girl tried to smart talk to me , very disrespectful and she cursed me out on the way out the store, if she doesn’t want to be there she should not be there. Her parents probably forcing her to be there against her will. I hope this gets addressed by a manager or general manager
Atmosphere: 1
Food: 2
Service: 1
L Pierce
This will be the 3rd time I’ve gone into this Subway and the vegetables are rotten. I walked in, looked at the lettuce, spinach and tomatoes and walked out. The manager should be ashamed for allowing their employees to serve that garbage to paying customers. By far the worst Subway I’ve ever set foot in. Do better.
Atmosphere: 2
Food: 1
Service: 5
Dwight Caldwell
Went in for the monster sandwich, said they didn't have the steak to make it.
Need better customer service. Answer customer questions instead of talking on. The phone
Atmosphere: 1
Food: 2
Service: 1
Ordered a 6 inch tuna sub. Asked for extra olives. Was told I had enough on my sandwich and didn’t need anymore. What the heck. Not sure if I’ll ever go back. Even told no when I offered to pay.
Food was good. Restaurant was clean. Customer service skills from the staff member was lacking. Came off as if he did not want to be there. Did not talk, just stared at us.
Atmosphere: 5
Food: 5
Service: 1
This is the third time we have gone to the subway. First time, order made incorrectly. Second time, bread was so hard we couldn’t eat It and this time orders wrong. Ask for extra stuff on them and it’s less than a normal amount. We did mobile pickup and couldn’t find anyone even in the store.
Atmosphere: 1
Food: 1
Service: 1
This gentleman refused to listen to anything I had asked to be put on my sandwich. A piece of his hair fell onto the paper of my sandwich. He quickly brushed it into the food.
However when doing so it got stuck on the sauces. He grabbed a napkin and wiped it off mid sandwich making. If you're going to have long hair then wear a hairnet. I've been to this subway many times and it's the same story with this dude every time. I'm shocked with the reviews about him for this store and he's still working here. This guy needs to go.
Atmosphere: 1
Food: 1
Service: 1
Talk to the manager to order 4 Subway trays, asked the price, she told us around 40, i reply, so around $160 for 4, Manager said yes. I do realize there is tax. Go to pick them up they rang me up as $220. I tell the worker our conversation, she calls Manager, Manager agrees she said $40 a tray, but not $160 for 4 because she can't do the math, she continues to admit she can't do the math. HOW IN HECK IS $40 FOR 4 TRAYS EQUAL TO $220. THIS IS HORRIBLE MANAGER and she wouldn't stick to the price she quoted, the work said they could do 10% off, but then only gave $10, not the $22 which just shows no one can do they MATH!
Gotta love that subway
Pay for extra meat, never get it. If I go there to order I get a normal sandwich, if I order online the sandwich is skimpy. Today the order online they did not give me pretzel I ordered. Now no way to call them. Beyond frustrated
Atmosphere: 4
My concern is over the cleanliness of this Subway. I came in at lunchtime on Friday, September 27, 2024 There was a gentleman with long hair, and a full beard making the sandwiches. He did not have covering over the hair or the beard. He also handled cash with his gloved hands and then walked over to make my sandwich. I had to ask him to change gloves before making my sandwich. The lettuce was brown, the pickles were brown. I called the office to report this, and was told the GM would call me back, but no one did.
Atmosphere: 1
Food: 1
Service: 1
My concern is over the cleanliness of this Subway. I came in at lunchtime on Friday, September 27, 2024. There was a gentleman with long hair, and a full beard making the sandwiches. He did not have covering over his hair or his beard. He also handled cash with his gloved hands and then walked over to make my sandwich. I had to ask him to change gloves before making my sandwich. The lettuce was brown, and the pickles were brown. I have called the main office to discuss this twice and was told the GM would call me back, but no one has.
Restaurantji Recommends
The other employees just standing around looking at one do the work while theirs a big line bad service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Club
Considering there are not a lot of healthy options on this road. I was really happy this was here, and impressed with how well it was run
Atmosphere: 3
Food: 2
Service: 4
June 12,2024. 6:10pm central time I went inside for a sandwich and the little Caucasian girl tried to smart talk to me , very disrespectful and she cursed me out on the way out the store, if she doesn’t want to be there she should not be there. Her parents probably forcing her to be there against her will. I hope this gets addressed by a manager or general manager
Atmosphere: 1
Food: 2
Service: 1
This will be the 3rd time I’ve gone into this Subway and the vegetables are rotten. I walked in, looked at the lettuce, spinach and tomatoes and walked out. The manager should be ashamed for allowing their employees to serve that garbage to paying customers. By far the worst Subway I’ve ever set foot in. Do better.
Atmosphere: 2
Food: 1
Service: 5
Went in for the monster sandwich, said they didn't have the steak to make it.
Atmosphere: 3
Food: 1
Service: 2
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