The workers were just standing around talking while I was waiting at the cash register. Then when a person finally came they just stared at us. I had a mobile order and they only gave me my shake and didn’t pull up my actual order. The food was not great and the service was bad.
Atmosphere: 1
Food: 2
Service: 1
Vince Thompson
Very expensive for what you get. They have tourist trap prices. Food is DQ standard
Atmosphere: 2
Food: 3
Service: 3
Tim Hatch
Good food, very clean, great service. Had a small hamburger and a medium vanilla malt.
Wheelchair accessibility: Easy in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
David Meyer
Great, freshly made food and desserts.
Vegetarian options: Grilled cheese sandwich and fries are about the only option in addition to ice cream.
Parking: Dedicated parking lot
Kid-friendliness: Kid's meals available
Wheelchair accessibility: Adequate space for a wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Martin Perez
Good food fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Basket
Anthony Mendoza
DQ Tacos Schmackkk !
Atmosphere: 5
Food: 5
Service: 5
kimberly tinsley
Get the young girls out of the window already. They are so short and rude. Slam the window in your face. I’ve encountered this issue multiple times. I don’t understand why they are still in the drive thru. The young men that work the window are so nice and polite. Never had a bad experience with them. I hate to give up on a good business just because of poor customer service.
Atmosphere: 2
Food: 4
Service: 1
Jade Propp
My daughter placed our in the drive thru, while I was on the phone listening. She read our order word for word to the young lady taking the order. The cashier did not repeat the order just instructed my daughter to pull forward. The person at the window was friendly but she was in a rush and just hastily handed the order to my daughter and said have a good and closed the door. As soon as my daughter got home she realized she didn’t get her hot fudge sundae and she didn’t have enough time to go back to get it. As we sorted through the food that was just tossed in the bags, we find that while yes we got the food we ordered but none of the things we asked was done. No cheese when we asked to add, tomatoes when we asked for none (allergic), little to no mayo when we asked for extra, fries were cold and hard like they had been sitting for a while. Asked for a large root beer at a medium dr. Pepper. Since we did not have the time to take it back, I tried to call to speak to someone and explain the situation. Unfortunately a calling 5 or more times that day and several times the days to follow no one ever answered. So yesterday while I was in town I decided to just go in. It was 3:57pm when I walked in. I was told that I just missed the manager but the other manager would be in at any moment. He was supposed to be there at 4pm. So I said no problem I will wait. At 4:20pm I had to go because I had somewhere else to be. After I was done with my errands I went back to see if the manager ever showed up. When I walked in there was no one at the front 1 young man was standing by the driver ve thru coke machine eating a burger and fries then set the burger down and went and made drive thru customers ice cream and treats without washing his hands. Then a girl that was sitting at a table in the lobby came and stood in front of the register. She didn’t say a word, just stared at me. I finally asked her to speak to the manager and she said no there wasn’t a manager there. But then the girl I talked to earlier came around the corner and said yes there was. so she went to go get him. She then came back around and said that it would be a few minutes if I wouldn’t mind sitting and waiting so I did about 10 minutes later. The young lady came back and said I’m sorry ma’am. He said there’s nothing he can do to help me, and I asked the managers phone number was or the general managers or even the owners phone number, she said hold on let me go get it and then she turned around and came back and said my manager said what was wrong. He will redo the meal. But all he would redo was the dude that had no cheese and he gave us the hot fudge sundae. The red dude was on the hardest button I have ever seen in my life.. and the young lady that was sitting in the lobby earlier, brought it out in a small bag tossed on the table, looked at me and rolled her eyes. I have never seen so much disrespectful employees in my life. They are getting paid $17 an hour to be rude to me and I can’t even get the food that I pay for. I cannot get a district managers phone number. I cannot find an owners phone number. This is ridiculous. myself and my family love Dairy Queen and we love the food and the ice cream, but unfortunately, after all of this why would I spend my hard earned money there on people that don’t care about the customer?
sara tanehill
I mean, it’s amazing how being nice can make someone smile! Picking up a fish basket for a friend at DQ. After eating his fries and toast I realized there was not dog in the basket - so…. Returned it not expecting more fire or any toast as i already ate that! Instead- they replenished it all! So kind! Kindness that will stay with me to tell others !
Why they are still open we will never know
Atmosphere: 1
Food: 1
Service: 1
The workers were just standing around talking while I was waiting at the cash register. Then when a person finally came they just stared at us. I had a mobile order and they only gave me my shake and didn’t pull up my actual order. The food was not great and the service was bad.
Atmosphere: 1
Food: 2
Service: 1
Very expensive for what you get. They have tourist trap prices. Food is DQ standard
Atmosphere: 2
Food: 3
Service: 3
Good food, very clean, great service. Had a small hamburger and a medium vanilla malt.
Wheelchair accessibility: Easy in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Great, freshly made food and desserts.
Vegetarian options: Grilled cheese sandwich and fries are about the only option in addition to ice cream.
Parking: Dedicated parking lot
Kid-friendliness: Kid's meals available
Wheelchair accessibility: Adequate space for a wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Good food fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Basket
DQ Tacos Schmackkk !
Atmosphere: 5
Food: 5
Service: 5
Get the young girls out of the window already. They are so short and rude. Slam the window in your face. I’ve encountered this issue multiple times. I don’t understand why they are still in the drive thru.
The young men that work the window are so nice and polite. Never had a bad experience with them.
I hate to give up on a good business just because of poor customer service.
Atmosphere: 2
Food: 4
Service: 1
My daughter placed our in the drive thru, while I was on the phone listening. She read our order word for word to the young lady taking the order. The cashier did not repeat the order just instructed my daughter to pull forward. The person at the window was friendly but she was in a rush and just hastily handed the order to my daughter and said have a good and closed the door. As soon as my daughter got home she realized she didn’t get her hot fudge sundae and she didn’t have enough time to go back to get it. As we sorted through the food that was just tossed in the bags, we find that while yes we got the food we ordered but none of the things we asked was done. No cheese when we asked to add, tomatoes when we asked for none (allergic), little to no mayo when we asked for extra, fries were cold and hard like they had been sitting for a while. Asked for a large root beer at a medium dr. Pepper. Since we did not have the time to take it back, I tried to call to speak to someone and explain the situation. Unfortunately a calling 5 or more times that day and several times the days to follow no one ever answered. So yesterday while I was in town I decided to just go in. It was 3:57pm when I walked in. I was told that I just missed the manager but the other manager would be in at any moment. He was supposed to be there at 4pm. So I said no problem I will wait. At 4:20pm I had to go because I had somewhere else to be. After I was done with my errands I went back to see if the manager ever showed up. When I walked in there was no one at the front 1 young man was standing by the driver ve thru coke machine eating a burger and fries then set the burger down and went and made drive thru customers ice cream and treats without washing his hands. Then a girl that was sitting at a table in the lobby came and stood in front of the register. She didn’t say a word, just stared at me. I finally asked her to speak to the manager and she said no there wasn’t a manager there. But then the girl I talked to earlier came around the corner and said yes there was. so she went to go get him. She then came back around and said that it would be a few minutes if I wouldn’t mind sitting and waiting so I did about 10 minutes later. The young lady came back and said I’m sorry ma’am. He said there’s nothing he can do to help me, and I asked the managers phone number was or the general managers or even the owners phone number, she said hold on let me go get it and then she turned around and came back and said my manager said what was wrong. He will redo the meal. But all he would redo was the dude that had no cheese and he gave us the hot fudge sundae. The red dude was on the hardest button I have ever seen in my life.. and the young lady that was sitting in the lobby earlier, brought it out in a small bag tossed on the table, looked at me and rolled her eyes. I have never seen so much disrespectful employees in my life. They are getting paid $17 an hour to be rude to me and I can’t even get the food that I pay for. I cannot get a district managers phone number. I cannot find an owners phone number. This is ridiculous. myself and my family love Dairy Queen and we love the food and the ice cream, but unfortunately, after all of this why would I spend my hard earned money there on people that don’t care about the customer?
I mean, it’s amazing how being nice can make someone smile! Picking up a fish basket for a friend at DQ. After eating his fries and toast I realized there was not dog in the basket - so…. Returned it not expecting more fire or any toast as i already ate that! Instead- they replenished it all! So kind! Kindness that will stay with me to tell others !
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Food cold, employees slow, too many kids hanging out and not working.
Vegetarian options: Salad
Wheelchair accessibility: Yes they do.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split, Chicken Finger Basket, Various Blizzards, Onion Rings, Nacho Deluxe, Jalitos, Kids' Grilled Cheese
Went in for dessert and was taken care of quickly. We each had a different dessert and we were happy with them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Various Blizzards
Great service and fantastic food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Basket, Fries
Had a nice ice-cream Sunday with my wife. Love that soft serve! ?
Atmosphere: 3
Food: 5
Service: 5
Food wasn't the best but was overall a nice time!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hot Fudge
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