Andy's Frozen Custard
9310 Lebanon Rd, Frisco
(214) 308-9037
Recent Reviews
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Grabbed an ice cream cone and within seconds, it was leaking like a busted pipe. The waffle cone was more hole than structure—completely useless. Ice cream everywhere: my hands, my car, my patience. Total disaster.
Always a great place to consume lots of calories. Weekends in summer busy but service is fast. Sign up for app for points if you’re a regular.
Mmmmmm Mmmmm custard my favorite!
The PLACE to get ice cream!!! Customer Service always on point. Ice cream always hit the spot.
Delicious.
The first time I went… it was great..second time was absolutely horrible. Melted the second I got it.
Came here during my break from work the other day and was pleasantly surprised not only with how good the Concrete was, but how friendly and helpful the people are here. Manager (I think Angela was her name) greeted me at the window, and walked me through what and how to order. Really positive experience and good vibes here - I’ll be back!
I am extremely disappointed with the service at this Andy’s Custard location. We ordered ice cream and barely received any pecans on it. When we politely asked for extra pecans and even paid for them, one of the employees gave us attitude and claimed, “I was told we are not allowed to give extra pecans.” This is unacceptable, especially after we had already paid for the extra topping. The service was rude and completely unprofessional. I expected much better from Andy’s, but this experience was truly unbelievable.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Frozen Custard
We took the Stoned Brownie Sundae and it was every bit delicious 😋
The brownies, ice cream and pecan nuts - everything was amazing. One of the best desserts. I am so eager to go back again.
Service was very fast and good.
Only things is they don't have a dine in place. They do have chairs outside where you can sit and enjoy your dessert.
A must visit place and definitely recommend Stoned Brownie Sundae.
Atmosphere: 5
Food: 5
Service: 5
The root beer float was nothing to write home about. However, the service was friendly and fast.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Custard, Frozen Custard
Restaurantji Recommends
Super smooth custard & always the best options. Just wish topping were a bit more mixed into concretes.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Frozen Custard
The custard was sooo good. If I'm ever in Texas again I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Waffle Cone Sunday was not a good choice, asked for a drizzle of hot fudge after a few bites to give is some taste, Asst GM Luke was NOT budging, Nope. I'll have to charge you.... if you don't like I will.charge you for something else. I let them throw it away, it tasted nasty anyway. Thanks for the superior service pal! Too many overpriced ice cream shops around to provide toughguy service that that!
Food: 1
Service: 1
I got butter pecan concrete. The ice cream was delicious, but way too sweet. It was also partially melted and I had to eat it outside. Affordable at least
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Butter Pecan
Absolutely love Andy's and the Pup Cones! My dog always goes through the drive thru with me and looks forward to saying Hi to the staff and they give her a pupcone.
The Chocolate shakes made with chocolate custard are the best shake I have ever had in my life.
The newish Orange Shake taste just like the orangiscle bars I used to get in the 80s from the ice cream truck.
Atmosphere: 5
Food: 5
Service: 5
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