Arby's

5244 Preston Rd, Frisco
(214) 872-4301

Recent Reviews

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Hannah Kohrt

Fast Food is Fast Fooding but I am wondering where the....everything for my Beef & Cheddar is....? 😭 I recognize mistakes happen, but it would be much more confidence inducing if what I ordered was what I got. And of course, there is no receipt on or in my bag, so I can't determine where the mistake actually happened. I don't want to ruin the day of someone who has to work a fast food job, but this is just depressing.

Food: 3

Service: 2

Doug Dugger

Went thru drive thru.

Food: 5

Service: 4

Recommended dishes: French Dip, Roast Beef

Richard Tuman

Portions too small, even for a bundle, and roast beef didn't look or taste like roast beef. The quality of the beef has slipped a bit since the last time I had it. Was difficult to place the order due to what I think may have been staffing shortages. My experience was rushed as a result.

Atmosphere: 2

Food: 2

Service: 2

walter Davis

Food was wrong, nobody could speak English
Order was wrong , if your going to be in this country , they need to speak English , won't go back
Management was worthless

Atmosphere: 1

Food: 1

Service: 1

Damon McFadin

Go to a different location, rude staff, horrible food quality.

Atmosphere: 1

Food: 1

Service: 1

Latonya Odom

Got to the location at 10am because Google said they open at 10am, door and window had 10am. Set at the speaker for 13 minutes no one ever came on drove to the window and just set then saw an employee who looked at me and hand gestures 5mins I guess, she was on the phone. I set another 5 mins then left because I had to be at work and did not want to be late waiting on a business that should have been open 17 mins ago to serve customers. I wish I could give 0’s to this location and no stars.

Yazmine Ordaz

Again another visit no one answers on the speaker or no one in sight in the kitchen - this place is always serving fried that have been sitting for hours and not the first
Time they don’t come to the window or speaker

Atmosphere: 1

Food: 2

Service: 1

Dusty Burrows

Went by at 6:15 pm on Monday 10/28.
I was in the drive through.
Nobody ever came on to get my order.
Another car was in front of me and recieved no service either.
I drove by the service window slowly and there was a worker in there on his phone and never even noticed me gawking in the window so I left.
That was really odd.
Obviously won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Maria Rodriguez

The Sunday afternoon crew was awesome! Not everyday do you find people that are happy to work on a Sunday

They explained the menu and the establishment was clean! They had everything stocked and tidy.

Would definitely come back again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Roast Beef Sandwich, Roast Beef

Stephen Terry

Order a beef and cheddar and they forgot the cheddar just crazy

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Roast Beef

JT G

Thank you Brian for the extraordinary service! Highly recommend this location

Atmosphere: 5

Food: 5

Service: 5

Jason Schwab

It’s been years since I last ate at Arby’s, the last time was before I left Maryland back in 2021. The atmosphere is much better than the ones in Maryland and the food was honestly good. Plus, the coupons were actually useful and they do allow multiple coupons which is nice. The only minor issues I had were the lack of toilet paper in the bathrooms (which they did fix but they need to be a bit more consistent with it), and I honestly should of ordered the curly fries which I liked better. But from my personal experience it was one of the better Arby’s I’ve been to in years.

Atmosphere: 4

Food: 4

Service: 4

Dorshi Peoples

They can't remember 3 items.. They suck , & only the potato cakes are my fav with my roast beef sandwich

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Roast Beef

Sharon Hamill

My daughter came in for an interview and the manager hired her. Told her she would send her the paperwork via her email. Four days later no paperwork. She has been trying to call and the phone is constantly busy. Don't tell someone that they are hired and ghost them. Unethical, unprofessional and just rude. Not a positive image of Arby's

Joey Mendez

the WORST place i have ever eaten at! don’t eat her ever!

Atmosphere: 1

Food: 1

Service: 1

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