Chicken Express
12055 Custer Rd, Frisco
(972) 542-2000
Recent Reviews
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Never see such a small dry chicken thigh. This clearly is old and should have been thrown out and never served to a customer. 0/10
Food: 1
At 9:07pm after sitting at the speaker for more than 5 mins, I came to the conclusion that they closed earlier than the working hours say.
Atmosphere: 1
Food: 1
Service: 1
I like this place. It's always fresh and really fast. Fried pickles n corn nuggets the best .
Atmosphere: 5
Food: 5
Service: 5
I had the manager in the blue shirt Jan.5th literally tell me no. I asked for a 4 pc tenders with extra fries and he literally said no. I told him I would even pay the 2.89 and he tells me no… do not eat at this location
Catfish basket is my fave meal 😋
Atmosphere: 5
Food: 5
Service: 5
Great food but the prices are high!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Express
I just went to pick up food. The man taking my order was clearly having a bad day. He gave me attitude and was very unprofessional. The food looked like it was thrown in there. Service is terrible. I am very disappointed. I was excited to try this place for the first time and now I am never going back. Waste of money.
Atmosphere: 1
Food: 2
Service: 1
This is the 3rd time that I have come to get take out & spent over $70. And not received all the food that we ordered. It is outrageous that you can spend that much & still not get all the food you ordered. They left out the Gravy. The only reason I went the Chicken Express was to get the Chicken tenders with Gravy. Nobody wants to eat it without the GRAVY. I don’t have time to drive back & get it- the chicken would be cold by the time I got back. The food is good/ but not if you can’t get everything you ordered when you go. Everyone is pissed at me because Chicken Express didn’t give me the Gravy I paid for with the $70.+ order. I called & told Manager.
Atmosphere: 1
Food: 4
Service: 1
If zero F's given was personified it would be the fine gentleman taking orders at the drive-thru today.
Atmosphere: 1
Food: 3
Service: 1
This location needs work. On top of that, the prices have increased since the last 3 years. On this Google map listing it showed a combo with seven pieces of chicken for only $11.99. when I got there it was 17.49. I went ahead and took it just so I could feed my kids something. A little over 20 bucks for the combo, a drink and two rolls. It came with a regular Mac and cheese, which was incredibly small for a regular. I had to have it between two of my kids and it was laughable. On top of that when I got to the window, they just gave me the food with only one fork even though at the signage I asked for extra cutlery thankfully I had some in the van. And absolutely no trace of napkins. I obviously will not be coming back.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Good food. Never gotten anything here that has obviously been sitting under heating lamps for too long. Highly recommend this location!
They are not capable of filling an order. Well correctly.
I ordered and paid for 3 peices. Got home to only found 2. I was the only customer. One customer and they still couldn’t get it right.
I wish they didn't make it where a 25 piece meal wasn't $60. Other than that, I absolutely love it!
It's a chicken place, and the quality is consistently good.
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