Chipotle Mexican Grill

6111 Custer Rd, Frisco
(469) 854-6471

Recent Reviews

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Mia B.

I ordered this quesadilla for lunch (take-out), and this is what I opened up the container to see. No toppings, balled up bread, and it was stone cold.

There are too many other good options out here to go to Chipotle.

Atmosphere: 1

Food: 1

Service: 1

ramnath

Worst place i would never visit this place. There is no proper cleaning and they have poor customer support.
Notjingbwas good or fresh at this place.
Please be sure you visit this place you might get affected with stomach issue

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Burrito

Rosiland D

The guy making the bowls was rude and acted as if he didn’t want to be there.

Atmosphere: 5

Food: 4

Service: 3

Tammy ArvinGriggs

Chipotle is overrated to say the least.
Rosas & El Fenix is much better quality & more professional staff.. will not be back and I hate black beans. The food has no seasoning.

Atmosphere: 1

Food: 1

Service: 1

Joy C

The customer ahead of us got special treatment, and the server talked to him with their own language for a while after packing the salad bowl to go. When his bowl to go went through rice, bean, then extra extra cooked green pepper and onion, the bow was full. But he wanted chicken in a plastic cup, cheese in another plastic cup, his lettuce and salsa could barely stay on top of the pile inside the bowl. The server had to crush the lid hard to get it closed. So when it was our turn, there was no cooked green pepper and onion to serve us. We were told to wait for them to cook. If some servers don’t treat the customers equally. My money don’t get the same amount of food from your store, I don’t even want to eat at your place anymore.

Service: 1

Joell Hernandez

Drive just a little bit further to another chipotle… chicken was burnt, stingy on everything… they gave me a single pepper lol I never ever leave reviews but had to this one time

Food: 1

Noah Weiss

Just got the smallest carnitas portion I’ve ever gotten in my whole life

Atmosphere: 4

Food: 2

Service: 1

Dhruv Mainker

consistently underserved in delivery order proportions

Food: 1

Service: 1

Ravi Chandra Appasani

I don’t understand all the bad reviews here! We ordered Veg Burrito Bowl with everything and Barbacoa with everything except guac.

The bowls was packed with plenty of food. Me and My SO loved the bowls and the salsa packed a punch, especially the spicy one.

Although the stations and cooking grill could use some cleaning, but I could see that they were short staffed

Atmosphere: 1

Food: 4

Service: 4

Brent Gaynor

It's so bad. Inconsistent service and food. Portions are shrinking on top of all their other issues.

It's still poor and skimpy Jan 2025.

Food: 1

Miranda Green

The past 2 times I’ve been to this location, my plate was inedible. Whoever is making the cilantro lime rice, CALM DOWN ON THE LIME. My rice was incredibly sour to the point where it over powers the rest of the flavors in the bowl. I threw it out both times!

Atmosphere: 3

Food: 1

Service: 3

N J

The customer service
we received from a tall dark skin man was very very poor. At least if you are serving food, put a smile on your face and talk to customers respectfully. Don't look mean and frowning!! This has happened more than 3 times, with this last experience, I will not come back to this location.

Atmosphere: 3

Food: 3

Service: 1

Brad Scarborough

Didn’t have certain ingredients, had to replenish other ingredients multiple times understaffed it seemed.

Food: 2

Service: 2

Jacob Price

Horrible experience all around

Atmosphere: 1

Food: 1

Service: 1

Bala Thumati

Worst experience today .they are giving less quantity and more price.
Quality is also not good and fresh

Atmosphere: 2

Food: 1

Service: 1

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