HaiDiLao Hot Pot Frisco

9244 Prestmont Pl Ste 200, Frisco
(469) 598-7988

Recent Reviews

Laura V.

Absolutely freaking yes, I recommend this place. I never tried but always have been curious about hot pot. I was explains to my my nail technician and she recommended this place. Glad it I listened. What made this experience perfect was our waiter, of course now I don't remember his name, When (sp). Ugh, don't come after me for not remembering. He was patient in explaining the process and suggesting things based on our flavor preferences. This place was hoping. I will be back although it is a 1.5 hour drive. Fun experience, great staff, and great food.

David L.

Amazing food. We love it here and come all the time. The soup base is amazing. We especially love the sauce bar with the free dessert. They are super kid friendly and even gave my toddler daughter her own special plate of food with a toy. They make a McDonald's happy meal look sad. Thank you Dylan for the outstanding service.

Vincenzo P.

Had a delightful meal at HaiDiLao. My server, Wen Han, provided a friendly and attentive service, the tom yum broth had a rich flavour, though the menu was a bit more expensive compared to other options. The thoughtful hotel-like bathroom amenities were also impressive.

Myke D.

Omfg!!!!!! Lilly and Christian !!!!! Best serving duo EVER!!!! Great servers and very entertaining!! Christian for president and Lilly for Vice president! Make hot pot great again!!

Amy M.

this place was INCREDIBLE! went for my birthday and everything was insanely good. the service was probably the Best service i've ever gotten at a restaurant! they had live performers which made it so fun to watch while we ate. the food was so tasty and portions were really good for the prices. we had a good amount of leftovers afterwards, and our server was kind enough to pack up all of the food for us AND even made us some of her special recipe sauces to take home. i will absolutely be returning and recommending this place to all of our friends!

Liliana Bersosa ..

I came in last night with my girlfriend and let me tell you, we had a great time! We were taken care of by the server named Christian, he made great food recommendations! Will definitely come back!!

Mengmeng L.

Great place, Very very happy and friendly. Food all very very fresh, Very nice hot pot restaurant :)

Breze H.

My two boys 16 & 13 stopped in to celebrate my birthday on 4/12/24. My daughter and son-in-law made special arrangements with my son to take me out on their dime for my birthday. They live in another state and could not join us. I made reservations online at 6:00pm for 9:30pm. Our server was Christian. He was out standing. The restaurant was very busy but he still made an intentional effort to check on our small table of 3 multiple times throughout our 1.5 hour dining experience. We ordered the tomato base soup, pork bone soup, miso soup, and a bin of plain hot water. I saw a post on instagram that you can use ingredients at the sauce bar ($2.99pp) to create your own broth which we did. We used several ingredients to create a Sukiyaki broth with the hot water bin. It was delicious! I believe they had a late night special because the Angus beef was only $1.99/tray, and the craw fish was $3.99/lb. Beside the broth and (4) angus beef trays we also ordered (2) Shrimp tempura, (2) orange chicken, (2) dumplings, (2) dessert buns, (1) shrimp ball bowl, (2) tea specialty drinks, (1) dancing noodle. Our bill totaled about $109 but of course we left a nice tip on top of that for the excellent service we received. The dancing noodle was so cool! Christian came out with some fresh noodles and pulled and danced around us with it before putting it in the broth to cook. It was so delicious! Our favorite broths were the tomato, pork bone, and sukiyaki. The Miso didn't seem to have enough flavor or it could have been that everything else was full of so much flavor that it tasted a bit bland. In addition to the noodle dance Christian and another server whose name I cannot recall came and did a special dance for my birthday table side. It was so fun to watch. The cherry on top was the face changing dance. I don't know who performed it but he did an amazing job. I still am amazed at how he was changing faces during his performance. From the time we walked in to the time we left with our complimentary cup of ice cream we couldn't stop smiling. Haidilao does it right! The customer service and friendly demeanor of every staff member we encountered was so pleasant. The entertainment was entertaining. The food was fresh and delish! My boys each rated it a 5 star experience. We would highly recommend that you stop in if you are searching for a place to enjoy your food while having a great time. We can't wait to come back again

Jackie D.

My recent visit to HaiDiLao Frisco for a friend's birthday celebration left me thoroughly impressed. From the moment we walked in, the ambiance was inviting, and the service was exceptional. The variety of dishes offered were not only delicious but also beautifully presented, catering to various palates and dietary preferences. The hot pot experience was interactive and enjoyable, adding an extra layer of fun to the dining experience. The staff was attentive, accommodating, and made sure we had everything we needed throughout the meal. Overall, HaiDiLao Frisco exceeded my expectations, and I would eagerly return for another memorable dining experience. Highly recommended for anyone looking for great food and exceptional service.

Astha M.

We absolutely love HaiDiLao! It is probably consistently the best hot pot place around DFW. From the amazing customer service, to the incredible sauce bar, snacks, & menu item options - everything is a 10/10. Shout out to our waiter Christian tonight! He was awesome - attentive, friendly & even introduced us to a special combination of sauces to try with our food! They have fun performances to watch such as the noodle guy, and birthday celebration dances by groups of staff happening almost at all times. Definitely feels like the staff love working here, the vibes are awesome - smiles on everyone's faces. Overall a great , happy atmosphere. Makes you want to stay forever & keep eating more! Moving on to the food - I recommend the Sichuan spicy hot soup base. It really is so mouthwatering and addicting I could have it everyday. Be careful though, it's pretty spicy!!! But it leaves that amazing Sichuan flavor and numbing aftertaste on your tongue that you just can't resist We love to pair our food with fresh watermelon juice to cool down our taste buds. The fresh orange slices are great with a little bit of salt and pepper sprinkled ontop to finish the meal. They give you aprons, hair ties, moist towelettes, mints, free ice cream, basically everything and anything you need to have the most absolute best dining experience ever!

Nora K.

It's very expensive and the portion size is small. I'm not sure if it's because the food is too spicy or if it's not clean, but after eating dinner last weekend, I've been suffering from diarrhea for three days.

Rhonny R.

Our family was brand new to Hot Pot and we decided to give it a shot on Easter Sunday. We were an epic fail but the staff way incredibly patient and helpful. Now that we're "pros," we'll definitely be back! The food was great, the service, even better. I also love how accommodating they are around the entire restaurant. Lots of consideration for the needs of their patrons. Thanks y'all!!

Steven K.

HaiDiLao Hot Pot delivers an unforgettable dining journey brimming with impeccable service and sensational flavors. My friend recommend we went there and I'm super glad we did. we were warmly greeted upon arrival, and the attentive staff guided us through every detail. The Tom Yum was a really good soup base. You have to try it! The experiences itself was better than what I even expected.

Jinu Sibi

Always such a great experience. The managers (black clothes) and the servers always go above and beyond to give you a great experience. The hotpot obviously is some of the best, If not the best in DFW. Love coming here and really appreciate them always taking such good care of me. Thank you!

Atmosphere: 5

Food: 5

Service: 5

sherry S

Haidilao has consistently been my go-to for hotpot! Wen is an exceptional server, providing excellent service every time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup Base, Haidilao-Styled Beef Aorta, Gourmet Hot Pot Noodles, Soup, Seafood

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