Cafe Acai

9133 Preston Rd #200, Frisco
(469) 277-7270

Recent Reviews

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Nicole Lewis

I hope this message finds you well. I would like to address a concern regarding the packaging of orders for delivery.

Delivery drivers should not be responsible for cleaning drink cups or closing containers on behalf of the restaurant. Unfortunately, I have encountered instances where containers were not properly closed, even when placed under another container. Additionally, the cups handed out were often messy.

To ensure a better experience for both the drivers and the customers, I suggest implementing a quality check for packaging. This could include securely sealing containers with stickers or tape and ensuring that drink cups are clean before being handed out. Proper packaging reflects positively on your business and helps maintain the driver's professionalism when delivering orders.

Thank you for your attention to this matter.

Atmosphere: 2

Service: 2

Viet Sing

Very slow service :(( bad food and attitude!

Atmosphere: 1

Food: 1

Service: 1

Arooj Farooq

Never order anything from chaat station from here. This is my second time i gave their chaat station a try and it was below average.
I have tried their samosa chaat (they put too many channay, not enough veggies or dahi or chatnis, its like you are eating channa salan)
Dahi puri was stuff with too much potatoes and hardly any chatni and dahi, felt like eating a whole potato cutlet.
Papdi chaat had too many channa, not enough veggies, literally no dahi no chutney, channay aloo everything is so tasteless. Literally no flavor at all.

Other stuff on the menu is nice but chaat station is very bad.
Stop putting too many channay please, there has to be a balance in everything.

Atmosphere: 4

Food: 1

Service: 4

Shakil Zakaria

Halwa puri was great. The portions for the price were less especially for the price of $10.49 per order compared to other places that offer the same dish.

Food: 1

Mugi

We ordered two açai bowls and waited more than 30 minutes. The food was good, but not worth the wait. They didn’t give us any explanations for the wait. Probably won’t come back again.

Atmosphere: 2

Food: 2

Service: 2

Farheen Khan

Great halwa puri

Atmosphere: 4

Food: 4

Service: 4

Luis Manuel Sandoval

Very bad service, slowly people. I stayed like 25 minutes waiting for food. Don’t go to this place it’s waste your time.

Service: 1

Tyndalynn Clayton

I placed an pickup order at 9:50am & did not get to the cafe until 10:20am. When I arrived, no one greeted me for 10 minutes. When they finally did, the order was still not ready even though I got a notification that it was. There are so many other Acai places you can go to, don’t choose this one:

Emily

The smoothies are not the best texture.. kinda slimey? Rather than refreshing. The bathrooms are clean though, so that’s nice.

Atmosphere: 4

Food: 2

Service: 3

Salomon Lopez

Closing time listed on Google is 10 pm. Showed up at 7:58 pm and the place was completely dark and shut down. Because the reviews were so high, I decided to come back the next day. There was only one customer in front of me. It took 15 minutes just to place my order, and another 30 minutes for the food to be ready. Bun Kabab was not what I expected. It’s supposed to be beef, but seemed more like some type of bean paste. Fries were good. Smoothie was ok. Does not deserve the 4.5 rating. Maybe a 3.9 or 4.0. Don’t waste your time coming to this place.

Atmosphere: 1

Food: 3

Service: 1

Talal Zaidy

We love the club sandwich, dahi puri and fresh juices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sandwich, Sandwich, Dahi Puri

seemab chohan

Always good food and service! From their sandwiches to juices/smoothies to kids nuggets and fries, always fresh and yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Zinger Burger, Halwa Poori Chholay, Sandwich, Heavenly Acai Bowl, Avocado Charm, Dragon Wings, The Reuben, Anda Paratha, Seasoned Fries, Caprese Vegano

Trymaine Thomas

The rudest people I've ever dealt with at a restaurant. When I walked in the guy at the counter greeted me "What's up man", that's not how you greet customers. When I asked an employee a question, he just ignored me. I guess you have to be Desi to get decent service, if you aren't, you'll get ignored.

Jake Royer

Recently ordered a takeout açaí bowl from here. The bowl itself wasn’t too bad! I was not as impressed with it as I thought I would be but the place seemed like a vibe to sit in.

Atmosphere: 3

Food: 3

Service: 4

syeda ahmed

Been there so many times from the past years and I tell you these folks are consistent with taste and quality! Never had enough time to dine in, otherwise the ambiance is so relaxing!

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