Hooters
4224 Preston Rd, Frisco
(972) 720-9464
Recent Reviews
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I visited the restaurant on August 2nd, arriving at approximately 12:26 AM—well before the posted closing time of 1:00 AM. However, from the moment we walked in, the server, Ryan, made it clear that we were not welcome. She immediately told us we needed to place our order right away because the kitchen was about to close. It felt as though she had no intention of serving us and was trying to rush us out.
After we sat down, I asked for a few minutes to review the menu. She responded that the kitchen would be closing in five minutes and insisted we order immediately or it would be too late. She even suggested we place a to-go order instead, which came across as dismissive and unprofessional.
As we were leaving, the manager approached us and told us not to worry—we were welcome to dine in. But right in front of us, the server loudly interrupted and told the manager that the kitchen was closing, reinforcing the feeling that we were not wanted there.
It was surprising—and disappointing—to learn that the kitchen would close a full 30 minutes before the restaurant’s posted closing time, with no prior notice of this policy. The overall experience felt rushed, uncomfortable, and unwelcoming. In the end, we left without ordering or eating. I hope management takes this feedback seriously and addresses the clear disconnect in service and communication.
Atmosphere: 1
Service: 1
Awesome food and drinks! Mr. Charles and Ryan were the best!
Atmosphere: 5
Food: 5
Service: 5
Mr. Charles and Ryan our waitress were both amazing! Great service and the wings were awesome as always!!!
Atmosphere: 5
Food: 5
Service: 5
Great service Ryan was the sweetest, Kindest, most helpful, and attentive waitress. It has to be one of the best table service I've experienced, they made us feel so comfortable, our drinks were constantly re-filled, we were constantly asked if we needed anything, and they all wanted us to have a great time! The food was great also, and it came out super fast. Excellent experience, thanks Ryan.
Atmosphere: 5
Food: 5
Service: 5
Mr charles is great they were so busy tuesday night he held his staff and himself together very well he was in the kitchen helping the cook the girls were working as a team Mr Charles walks up to tables thanks everyone for coming in asks how there experience was, great manager
Atmosphere: 5
Food: 5
Service: 5
Our dinner was amazing, It was delicious and got to us pretty fast! Our servers name was Reese and she was kind, attentive, and she managed to check on us often and make sure we had everything we needed even with a full restaurant. Mr. Charles was the manager and he was beyond kind and also made sure everyone was doing okay. I definitely recommend this location! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Staff displayed excellent communication, performance and knowledge. They were very patient and friendly with us. We haven’t ate just yet so we’ll rate again after we eat, so far so good!
Atmosphere: 5
Service: 5
We’ve been coming here for years, and Maddie always takes great care of us. The staff here are friendly and attentive, and the wings are great!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at Hooters thanks to Maddie! Her service was impressively fast and reliable! She made sure our orders were taken quickly and everything came out just right.
Atmosphere: 5
Food: 4
Service: 5
We’re regulars at Hooters, and every visit is made even better thanks to Maddie; hands down the best bartender there. She consistently goes above and beyond with her service, making us feel welcome the moment we walk through the door. Maddie has a great attitude, remembers our orders, and always checks in to make sure we’re taken care of. Whether we’re there for the game, a casual night out, or just some great wings (which are always on point), she makes the whole experience that much better. Hooters is lucky to have her, and so are we. Keep it up, Maddie!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Mr Charles for President!! Always taking care of his crew and customers
Atmosphere: 5
Food: 5
Service: 5
Beer, wings, and good place to watch sports on TV.
Atmosphere: 4
Food: 5
Service: 5
We wanted a chill, fun afternoon on the 4th of July. The service was great. They had a decent selection of craft beer that we enjoyed. The food I had (wings and shrimp) hit the spot. We'll be back!
Atmosphere: 5
Food: 4
Service: 5
I had a pleasant experience this evening the Daytona wings and fries were🔥! I wanted to give a shout out to Mr. Charles and Katie for the wonderful service. See ya soon Hooters!
Atmosphere: 5
Food: 5
Service: 5
Ms Katie and Mr Charles made our visit a memorable one. The food came out hot and fresh. The Daytona wings were fire! Katie came by constantly and refilled our drinks and made sure we had plenty of ranch. Nice to see restaurants that still care about their customers. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
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