Anthony and Brayden are hands down the BEST employees at Jimmy John’s frisco! They were super friendly, fast, and made my whole experience amazing. You can tell they really care about what they do — my order was perfect, and they went above and beyond to make sure everything was right. The energy they bring makes the place feel so welcoming. Huge shoutout to both of them for making my visit 10/10! Definitely my favorite Jimmy John’s location thanks to them! i love this location and will definitely be going back! i hope they get some sort of promotion or reward for this kind of effect through a fast food restaurant! i will definitely be coming back :)) thank you guys again 🫶
Atmosphere: 5
Food: 5
Service: 5
Phil Tare
Beware the Picklewich scam!!! Went to try the Picklewich sandwich, the one where every video shows this giant pickle loaded with meat and cheese. This is not that - not even close. Upon entering, the cashier who clearly didn't want to be there grunted at us. I ordered the Vito Picklewich. I asked the cashier if they could leave off the Capocollo (as I'm not a fan) and substitute extra Salami. After first telling me Yes, he then said they can't change the meat on the sandwich. Ok. whatever. I get home and discover that for the same price as a regular sandwich, I got a hollowed out pickle about half the size of a regular sandwich with 2 pieces of meat and a slice of cheese. They even left off the tomato, or maybe they couldn't fit it on this thing. Total scam and rip-off. Like most other sandwich chains, they're a rip-off to begin with, always putting the bare minimum meat and toppings on a sandwich. Won't be back! Check out the pictures of what i got vs. what it should be. Potato chip for reference!
Atmosphere: 4
Food: 1
Service: 1
Anish Siddabhattuni
I’m a huge Jimmy John’s fan, I get my sandwich toasted all the time. But this time 10/29 8:15 p, apparently I couldn’t bc it’s not a sandwich # 7- #17.
Idk how hard it is to put my French bread in the oven and toast it. What an I supposed to do with a cold sandwich I like hot.
Atmosphere: 5
Food: 2
Service: 2
Janak Narayan
They have added the new Sides to their menu. Love it
First Last
The people running the drive through we're insanely rude. When I got to the window, just one employee was making sandwiches. The others were fiddling around with each other.
I'm a huge JJs fan, but will go out of my way to never return to this location.
Atmosphere: 3
Food: 1
Service: 1
Miriam Ruiz
Always delicious and fresh.
Atmosphere: 5
Food: 5
Service: 5
Liz Oquendo
The only place where u place an order online just to be prepare where you are at the window. 🤗✨✨ 30 min + waiting for a sandwich
B Blue
Foods fine. Service here is abhorrent. I preplanned 2 orders for over an hour in advance and I go and they are not made. They didn’t even have our order receipts printed. The manager and staff were extremely rude. My family will not be back.
Atmosphere: 1
Food: 3
Service: 1
Christopher McElhaney
Sandwich is always great. I ordered ahead but still had to wait for my food.
This place went from the best Jimmy John in the area to probably the worst. Every single employee shows how much they hate working there.
Atmosphere: 1
Food: 2
Service: 1
Travis G
This location has rude staff. I’m not often so put off, but I see others with the same feedback. One would think management would do a retraining, but I can gladly just not return.
Food: 2
Service: 1
Victoria Callowhill
All the staff seems to hate their jobs. The woman working the drive-through greeted me with “Jimmy John’s“ and that was it. I gave my order and she never once confirmed that she heard me or repeated it back. Got to the window sat there for 10 minutes. They didn’t read back my order and have me pay until they already had all the sandwiches in hand. The order was wrong. I had to go inside to get it fixed and stood at the counter while watching six employees never pick their head up. This is including the manager. Finally, someone noticed me and offered to help and I watched as the manager just stood and stared. Not a single apology. The wrong order could’ve been prevented if the girl at the drive-through window had done her job properly. This is the fourth time visiting this Jimmy John’s location in a row that my order has been wrong and it doesn’t help that the staff has zero customer service skills, including management. The only reason I keep coming back to this place is the bread but I think I’ll start making the drive to the second closes location if I want it that bad.
Atmosphere: 1
Food: 3
Service: 1
Captain Todger
The entire staff should be fired….out of a cannon and into a wood chipper. Absolutely miserable people work here. I’ve just ignored it for years but the last time I went the two women behind the counter went too far. AVOID THIS LOCATION
Atmosphere: 1
Food: 4
Service: 1
Andrew Henderson
Staff is rude and incompetent. Total trash location.
Anthony and Brayden are hands down the BEST employees at Jimmy John’s frisco! They were super friendly, fast, and made my whole experience amazing. You can tell they really care about what they do — my order was perfect, and they went above and beyond to make sure everything was right. The energy they bring makes the place feel so welcoming. Huge shoutout to both of them for making my visit 10/10! Definitely my favorite Jimmy John’s location thanks to them! i love this location and will definitely be going back! i hope they get some sort of promotion or reward for this kind of effect through a fast food restaurant! i will definitely be coming back :)) thank you guys again 🫶
Atmosphere: 5
Food: 5
Service: 5
Beware the Picklewich scam!!! Went to try the Picklewich sandwich, the one where every video shows this giant pickle loaded with meat and cheese. This is not that - not even close. Upon entering, the cashier who clearly didn't want to be there grunted at us. I ordered the Vito Picklewich. I asked the cashier if they could leave off the Capocollo (as I'm not a fan) and substitute extra Salami. After first telling me Yes, he then said they can't change the meat on the sandwich. Ok. whatever. I get home and discover that for the same price as a regular sandwich, I got a hollowed out pickle about half the size of a regular sandwich with 2 pieces of meat and a slice of cheese. They even left off the tomato, or maybe they couldn't fit it on this thing. Total scam and rip-off. Like most other sandwich chains, they're a rip-off to begin with, always putting the bare minimum meat and toppings on a sandwich. Won't be back! Check out the pictures of what i got vs. what it should be. Potato chip for reference!
Atmosphere: 4
Food: 1
Service: 1
I’m a huge Jimmy John’s fan, I get my sandwich toasted all the time. But this time 10/29 8:15 p, apparently I couldn’t bc it’s not a sandwich # 7- #17.
Idk how hard it is to put my French bread in the oven and toast it. What an I supposed to do with a cold sandwich I like hot.
Atmosphere: 5
Food: 2
Service: 2
They have added the new Sides to their menu. Love it
The people running the drive through we're insanely rude.
When I got to the window, just one employee was making sandwiches. The others were fiddling around with each other.
I'm a huge JJs fan, but will go out of my way to never return to this location.
Atmosphere: 3
Food: 1
Service: 1
Always delicious and fresh.
Atmosphere: 5
Food: 5
Service: 5
The only place where u place an order online just to be prepare where you are at the window. 🤗✨✨ 30 min + waiting for a sandwich
Foods fine. Service here is abhorrent. I preplanned 2 orders for over an hour in advance and I go and they are not made. They didn’t even have our order receipts printed. The manager and staff were extremely rude. My family will not be back.
Atmosphere: 1
Food: 3
Service: 1
Sandwich is always great. I ordered ahead but still had to wait for my food.
Atmosphere: 4
Food: 4
Service: 3
We love these guys.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place went from the best Jimmy John in the area to probably the worst. Every single employee shows how much they hate working there.
Atmosphere: 1
Food: 2
Service: 1
This location has rude staff. I’m not often so put off, but I see others with the same feedback. One would think management would do a retraining, but I can gladly just not return.
Food: 2
Service: 1
All the staff seems to hate their jobs. The woman working the drive-through greeted me with “Jimmy John’s“ and that was it. I gave my order and she never once confirmed that she heard me or repeated it back. Got to the window sat there for 10 minutes. They didn’t read back my order and have me pay until they already had all the sandwiches in hand. The order was wrong. I had to go inside to get it fixed and stood at the counter while watching six employees never pick their head up. This is including the manager. Finally, someone noticed me and offered to help and I watched as the manager just stood and stared. Not a single apology. The wrong order could’ve been prevented if the girl at the drive-through window had done her job properly. This is the fourth time visiting this Jimmy John’s location in a row that my order has been wrong and it doesn’t help that the staff has zero customer service skills, including management. The only reason I keep coming back to this place is the bread but I think I’ll start making the drive to the second closes location if I want it that bad.
Atmosphere: 1
Food: 3
Service: 1
The entire staff should be fired….out of a cannon and into a wood chipper. Absolutely miserable people work here. I’ve just ignored it for years but the last time I went the two women behind the counter went too far. AVOID THIS LOCATION
Atmosphere: 1
Food: 4
Service: 1
Staff is rude and incompetent. Total trash location.
Atmosphere: 1
Food: 1
Service: 1
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