Kolache Factory
5995 Preston Rd, Frisco
(214) 387-0001
Recent Reviews
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Yummmmy!!! We tried a lot!!! Chicken Florentine kolache was so good! The sweet cashier recommended it, she was so patient and kind. It was our first time, so we had questions. She also said cherry kolache was her favorite so tried that too! Buttery, flakey, flavor all there. I say go try them, it was delicious.
Atmosphere: 4
Food: 4
Service: 4
Very unique kolache flavors! This place is definitely on the pricier end compared to other places.
Ambiance: There’s a small dining area, though most people seem to grab their food to go. You order at the counter, where all the kolache options are on display. The service is decent, and it’s usually fairly busy inside.
Sausage & Gravy: My absolute favorite! It’s filled with sausage and creamy gravy. It honestly reminds me of biscuits and gravy. The bread is slightly sweet and soft, and the portion size is perfect.
Pizza Kolache: This one is packed with pepperoni, a bit of sauce, and cheese. It’s super flavorful and a great choice for anyone who loves pizza.
Atmosphere: 5
Food: 4
Service: 3
The food here is amazing. They food is very fresh and customer service is great. I would definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
Give Kolache Factory a visit and become the hero of your office!
For me, I drive by this place all the time but have never visited. A notary client of mine suggested the place, and it was incredible. So good that I started to wonder why I had never visited there sooner.
I got the pizza kolache, two fruit kolaches, and the strudel. Absolutely incredible. Every the person serving was friendly, and answered all of my questions. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Love the choices and the coffee. Joining and adding up your points is worth it.
Atmosphere: 5
Food: 5
Service: 5
The girl at the front counter that takes orders Saturday mornings is very rude. I placed an order of 2 kolaches and an iced coffee. I waited 15 minutes while she took at least 10 orders after myself and she still hadn’t taken 2 minutes to prepare my order. So, after 15 minutes of watching her take orders and everyone getting theirs I get back in line and politely ask for a refund because I’d been waiting too long and had to be somewhere and instead of offering to prepare my order she just hands my receipt to another employee and doesn’t assist me. I don’t know her name but she’s sort of young looking with glasses. Food is ok but employees here need more practice on customer service.
Atmosphere: 2
Food: 4
Service: 1
Very friendly staff and helped me as a first time customer. Looking forward to the kolaches that I'm picking up tomorrow. It smelled so heavenly in there!
Atmosphere: 5
Food: 5
Service: 5
Amazing Food and easy app ordering. Great employees that are happy to help and get you what you need with a smile!
Atmosphere: 5
Food: 5
Service: 5
I try something new almost overtime I go in but my favorite is the mixes berry pastry. Everything is always so good.
Atmosphere: 5
Food: 5
Service: 5
I placed my order online to avoid wait time and to have an exact order of what I was looking for for each member of my family, when we picked it up the entire order was wrong, they literally put the kolaches that they wanted not what I ordered, I ordered egg, bacon and cheese, sausage egg and cheese, bacon and egg, and I only received egg and cheese, and bacon and egg, I also ordered strawberry and received apple, the entire order was wrong
Restaurantji Recommends
Two weeks in a row I have gotten terrible, awful kolaches here. I ordered a potato, egg, cheese kolache. Inside were eggs, potato cheese, some kind of nasty tasting barBq sauce. Thinking it was just a mistake, I went back today, ordered the same egg, cheese, potato kolache and again got a nasty, awful kolache with the three items that were supposed to be inside the kolache but also what looked and tasted like rotel and that nasty barBq flavored. Bad enough that the one food they serve was nasty but the staff were dismissive and did not even look at me while ringing up the order. No thanks, not even acknowledging the transaction was completed. Just stood there looking elsewhere. I had to ask if my credit card went thru and the person just said yeah. Never going back here.
I come here every Sunday, and every time I come, there is the same lady that takes our order. She’s very rude and dismissive, very short and has the worst attitude. She acts like she doesn’t want to be there. I’ve witnessed her be rude to other customers, I let it go a few times thinking she’s having a bad day, but it’s every time like this. She has some of the worst customer service. Makes me not want to come there. If she was wearing a name tag I would give the name. Food is great here but not this employee. If you don’t want to be at work, then please go home. As I’m getting home, I check the expiration of the milk and it was expired. This is unacceptable.
The kolache factory was wonderful. We got the kolache balls and I don’t know what they’re called, but I got the ranchero which was great. My husband got the bacon egg and cheese, which was great. I can’t speak to the consistency of the food, but I can say today it was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ranchero Kolache
Always out of stuff at 11 o’clock walked in here barely anyone there and asked for Korean croissant she said they were out this is the 10 th times this happened
Atmosphere: 1
Service: 1
Didnt include the 2*orders of sweet kolache and messed up the instructions to include egg
Service: 1
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