Kolache Factory

5995 Preston Rd, Frisco
(214) 387-0001

Recent Reviews

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Tim Wicks

I thought I was getting a Kolache at the local doughnut shop. The Kolache Factory have great selection to choose from. They have plenty of eggs and cheese. They choices of ham, sausages, and potatoes. More choices are available I just can't remember. We try to leave early enough for so we can stop and get a kolache. They are delicious 😋.

Atmosphere: 5

Food: 5

Service: 5

Jim Cramer (Jimmy Jam)

Good kolaches. It would be nice to have some without cheese but the sausage and gravy ones are perfect.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Texas Kolache Sausage Gravy Kolache Philly Cheese Steak

Jeff Schmidt

Best around.

Atmosphere: 5

Food: 5

Service: 5

Brett Feehan

I ordered ahead on the app and arrived at the scheduled pickup time, only to be told they didn’t have any of the items I ordered. I was asked to come back in 15 minutes and was told I’d receive a text when the order was ready.

When I returned—after the original pickup time on my confirmation—I still hadn’t been contacted, and the items they said they were preparing had already been given to other customers. They had made replacements, but those were gone as well by the time I arrived.

I then had to choose different kolaches, and the only ones I wanted were more expensive. Instead of honoring their mistake and covering the difference, I was told I needed to pay extra.

This was extremely poor customer service and has given me more than enough reason to stop coming here.

Atmosphere: 1

Food: 1

Service: 1

Briana Sosa

she didn’t give me my cherry fruit danish. charged me for it and didn’t put it in the bag.

Atmosphere: 1

Food: 1

Service: 1

steven lee

Team members are attentive and polite. Fast service

Atmosphere: 5

Food: 5

Service: 5

Tynecia

Yummmmy!!! We tried a lot!!! Chicken Florentine kolache was so good! The sweet cashier recommended it, she was so patient and kind. It was our first time, so we had questions. She also said cherry kolache was her favorite so tried that too! Buttery, flakey, flavor all there. I say go try them, it was delicious.

Atmosphere: 4

Food: 4

Service: 4

Hannah Lee

Very unique kolache flavors! This place is definitely on the pricier end compared to other places.

Ambiance: There’s a small dining area, though most people seem to grab their food to go. You order at the counter, where all the kolache options are on display. The service is decent, and it’s usually fairly busy inside.

Sausage & Gravy: My absolute favorite! It’s filled with sausage and creamy gravy. It honestly reminds me of biscuits and gravy. The bread is slightly sweet and soft, and the portion size is perfect.

Pizza Kolache: This one is packed with pepperoni, a bit of sauce, and cheese. It’s super flavorful and a great choice for anyone who loves pizza.

Atmosphere: 5

Food: 4

Service: 3

Diego Baylon

The food here is amazing. They food is very fresh and customer service is great. I would definitely come back again!

Atmosphere: 5

Food: 5

Service: 5

Ralph Brooks

Give Kolache Factory a visit and become the hero of your office!

For me, I drive by this place all the time but have never visited. A notary client of mine suggested the place, and it was incredible. So good that I started to wonder why I had never visited there sooner.

I got the pizza kolache, two fruit kolaches, and the strudel. Absolutely incredible. Every the person serving was friendly, and answered all of my questions. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Tonja

Love the choices and the coffee. Joining and adding up your points is worth it.

Atmosphere: 5

Food: 5

Service: 5

abigail torres

The girl at the front counter that takes orders Saturday mornings is very rude. I placed an order of 2 kolaches and an iced coffee. I waited 15 minutes while she took at least 10 orders after myself and she still hadn’t taken 2 minutes to prepare my order. So, after 15 minutes of watching her take orders and everyone getting theirs I get back in line and politely ask for a refund because I’d been waiting too long and had to be somewhere and instead of offering to prepare my order she just hands my receipt to another employee and doesn’t assist me. I don’t know her name but she’s sort of young looking with glasses. Food is ok but employees here need more practice on customer service.

Atmosphere: 2

Food: 4

Service: 1

Sari Dangler

Very friendly staff and helped me as a first time customer. Looking forward to the kolaches that I'm picking up tomorrow. It smelled so heavenly in there!

Atmosphere: 5

Food: 5

Service: 5

Dr. Milton Mize

Amazing Food and easy app ordering. Great employees that are happy to help and get you what you need with a smile!

Atmosphere: 5

Food: 5

Service: 5

Diana Cox

I try something new almost overtime I go in but my favorite is the mixes berry pastry. Everything is always so good.

Atmosphere: 5

Food: 5

Service: 5

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