Little Caesars Pizza

Worst experience evere. Reps working on this location are not helpful at all.

I placed an online order on 7/23, in my error I placed it to the wrong location. I was on a lunch break in a different city, I immediately try to close and cancel before it was complete. The order went through, I called the location and waited 20minutes on hold before anybody answered the phone. The rep who answered spoke Spanish only, she did not understand anything I was saying, I asked her to get me someone else, I even had to use the little bit of Spanish I knew to get her to partially understand what I need. She said the manager is the only one who can process a refund and she would be in the next day, that's all I got. So I called my gf to translate and before I connect the call she(the employee) disconnected. So I had to call back and wait another 20mins. Meanwhile I before disconnecting i can hear the other phone ringing and her talking to someone so I'm confused what everyone was doing.i called customer service, the rep takes my information and says will reach out to store manager. Fast forward to 7/24 i call the store for an update, the man who answers tells me the same thing, the manager is out and will be back tomorrow. He was also unsure why the prev person told me they would be in that day when the manager was coming in the following day. So I call customer service again for an update, to my surprise no update and they are also taking down my info again to send to the store manager. Here we are today 7/25 and i have had no update. Ive had to cancel orders before for a similar reason w little caesars and never had to jump through this many hoops. It was like they dont wanna refund. Atp its not even about the money but more so the principle. Its the unprofessionalism of having customers on hold 20mins before the call is picked up, not speaking any english to accomplish the task needed. When i say no english i mean none. Then 3rd how is it no employee knows when the manager works. Honestly this isnt the 1st incident with this location but will be the last. I dont leave reviews so that should tell you had bad my experience has been for me to leave one. I spent money on an order i never received

Atmosphere: 1

Food: 1

Service: 1

Always quick and fresh.

Food: 5

Service: 5

Great food. Good price. I'm here every week

Mr. Jesus is wonderful! Everyone knows me!! My pizza delicious and yummy!! Thank you for the customer service and the pizza!!

Atmosphere: 5

Food: 5

Service: 5

Ordered the “Extra Most Bestest” sausage pizza, and what I got looks more like a cheese pizza with a topping suggestion. I counted 19 pieces of sausage—if you can even call them that—awkwardly tossed around like someone got bored halfway through and said “eh, good enough.”

And if you thought it couldn’t get worse—surprise! The other pizza wasn’t even fully cut. I guess I paid for the pizza and the prep work now. Who needs convenience when you’ve got Little Caesars’ signature “do-it-yourself” experience?

This isn't a rare occurrence either. This location consistently delivers low effort, low quality, and apparently low sausage count. At this point, I’m convinced “Extra Most Bestest” is just a prank they play on customers.

If you're craving disappointment with a side of regret, this is the place.

Atmosphere: 1

Food: 1

Service: 1

Excellent. Ordered online a d pizza was ready

Food: 5

We are vegetarians, ordered a veg pizza and got some meat pieces on it. Pizza also seem dry.

Food: 1

Service: 2

Super yummy perfectly made pizza! Quick pick up.

Atmosphere: 5

Food: 5

Service: 5

Pizza made my kid sick for over a week with a food Bug! Health department needs to check on them real SOON!

Atmosphere: 1

Food: 1

Service: 1

Restaurant staff fulfilled my online order by placing an old pizza that was sitting in the warming oven in the pizza portal. The manager walked away from the counter when I came in and I had to argue with them to make another one. They then didn't bring out the new pizza until I had to argue with them to bring it out. No apologies.

Not only was my delivery wrong but the way the pizza is sliced is ridiculous. This is sad if someone did this on purpose and even more sad if someone doesn’t know how to cut a pizza. Do better. This isn’t a company problem this is a whoever is on staff at the moment problem. They should either stop being lazy or get another job because cutting pizza is apparently not a skill of theirs. Or reading a delivery order. The receipt said pepperoni pizza and this person put a Hawaiian pizza in a box and then put the sticker that said pepperoni pizza on it. Employee of the month does not go to whoever made my pizza.

Food: 1

I asked my wife to call and order a pizza. They never picked up the phone and she called five times. I got there I had to wait an hour for my food I will never go back again I’ll make the drive to another one. Y’all must not go

Very attentive and excellent service

Atmosphere: 5

Food: 5

Service: 5

After finally getting someone’s attention, the woman that took my order must have been on something. I asked for a pepperoni hot and ready and some crazy bread. Charged me for 2 crazy breads. Already annoyed, I just accepted it, only to find out when I get home that it was a cheese pizza.

Come on guys. Be better.

Food: 3

Service: 1