New York Pizza and Pints IV

8049 Preston Rd #300, Frisco
(972) 294-5548

Recent Reviews

Greg B.

First the good, pizza is actually pretty good! However the service and cleanliness is questionable. There were only 6 people in total in the restaurant at the time we were ordering. We waited 10-25 minutes just to place an order at the counter. My guess is understaffing? Secondly, I had to bus the table so we could sit and eat. Dishes, silverware, dirty napkins, and leftover food all left at the table.

J M

Cheese pizza well done is the way to go. Adds that extra crunch it

Atmosphere: 5

Food: 5

Service: 5

Randy McDaniel

Went tonight 03/21/24. My wife and daughter had arrived slightly before me and put in our order of 1 slice of cheese, 1 pepperoni, 12 garlic wings. After arriving and sitting with the family, an employee walks up to my wife at the table with a receipt and tells her, as he points at the receipt, “the wings are not there”. Confused, we look at each other and then back at him. He repeats, “the wings are not there.” “Oh, you don’t have any wings”, I say. He says, “yes” and just stares at us. “Okay”, the wife says, “let me look at the menu again and choose something else.” She settles on a meatball sandwich. 25 minutes later, no sandwich and mind you, we have been sitting in the restaurant ALONE. I go to the counter to ask where it is and a guy in the kitchen asks if I’m there for carry out. I’ve been sitting in the dining room for 45 minutes! Then, the employee that took my wife’s order, told us “the wings were not there”, looks at me as if he has never seen me and asks if he can help! I say, “yeah! We ordered the meatball sandwich 30 minutes ago! Where is it!?” They stare at me blankly so I yell at my wife across the room, “you ain’t gettin that sandwich! Just get a refund!” Then the 2 guys hustle in the back and come out with the sandwich. The guy that took my wife’s order said, “sorry…we thought it was for carry out”. Yes, that’s right the employee that physically spoke to my wife MULTIPLE times, after letting her order wings that they didn’t have, selecting a different menu item FROM HIM, seeing us in the dining room for 45 MINUTES, he packs it up as a carry out order for SOMEONE ELSE! And on top of all that after my wife ordered a fountain drink she told, “no ice.” Sorry for the rant.TLDR: This place used to be decent. Now it BLOWS.

Food: 2

Elena Luisa McDaniel

What happened to this place? It used to be good. Not anymore. Bad service, food does not taste the same, price increases you'll notice on your receipt but aren't posted on the Menu. They even charged us for a cup of water. There's clearly been a change in ownership. And it isn't a good change. I do not recommend eating here. Definitely won't be back. Stay away.

Atmosphere: 1

Food: 1

Service: 1

S M

Came here because it’s one of the few places, based on research, that sells NY style pizza by the slice. Looking at the menu, I thought the Slicezilla was pretty overpriced. Until I got the store and saw the monstrosity inside the pizza box, waiting for me and daring me. Slicezilla is aptly named. I got two slices but I honestly could only finish the first and 1/4 of the second. Taste was super decent. The only thing I would’ve liked more was probably a sweeter marinara sauce and/or basil on the slice and a low mozzarella cheese (the slice seemed a bit oily). Would definitely come back for it.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Yonkers Slicezilla

Kevin Flynn

Our recent order was deeply disappointing, with a wait time of nearly 90 minutes leaving small children hungry and frustrated. The pizza arrived with overcooked, heavily pitted cheese, and the cheese bread was so burnt it was inedible, necessitating its disposal. Such a lack of care in preparation and a significant wait time for food that was ultimately unsatisfactory made the entire experience a letdown. This level of service and quality is unacceptable and a disservice to customers looking forward to a decent meal.

Atmosphere: 1

Food: 1

Service: 1

Jaya Spandana Balireddy

Ordered a take out for my kid day care pizza party and they took forever to make a pizza . Worst experience .There is no option of cancellation for pre orders

Recommended dishes: New York Pizza

Christer Hiort

The good part is the pizza. Giant size for $7. I ordered the custom with sausage, mushroom and tomato.The bad part is the atmosphere. We were there 4pm in the afternoon on a Thursday. This place was dirty. Almost all tables had crumbs and dirt on the floor. Bulbs were out in several of the hanging Edison bulbs. Not sure if the NY sign should have more than 2 working ?Anyway, order pizza to go, because they are yummy!

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Yonkers Slicezilla, Pepperoni Slice

Kirk G.

I ordered a NY style Margarita pizza through Favor. Sadly, I have to agree with other folks that gave low marks. This is not even close to NY style pizza. There was no tomato sauce just a this layer of cheese with a few slices of tomato on top and a few shreds of old basil. Not sure what the cheese was but it did not appear to be, or taste like, fresh Mozzarella, but rather some cheese blend. I think this place is forced to cut corners due to inflation, but I paid quite bit for pizza that I could make at home for a 1/4 of the price and use top shelf buffalo mozzarella and San Marzano tomatoes.

Devon H.

Waited for 50 minutes for 3 slices of pizza. Not an entire pizza, literally just three slices of pepperoni and cheese. There were no other customers when we ordered. We finally got up to ask (along with another couple who ordered shortly after us and also hadn't gotten their food) only for them to realize they never even put the slices in the oven. So frustrating. We ended up asking for a refund and leaving.

Elle S.

This is the worst pizza that I've ever had. The name, "New York pizza" is an insult to NY pizza. It's so bad. I ordered on door dash, and their menu is also messed up. I ordered a "white pizza"; the description did not say anything about having chicken, olives, and spinach on it, but that's what I got. Then, the pepperoni pizza only had pepperoni on about half it. In general, pizza was dry, boring. The garlic knots were hard and burnt on the top. They were inedible. Literally the worst pizza/food ever.

Gloria H.

Tonight must not be the night to come here. We ordered 2 slices of cheese pizza and 2 beers. Beer was poured a bit poorly, but it tasted great!We have been waiting on our 2 slices of pizza for 25 minutes so far. I'm not sure what is going on, but the takeaway orders are flying out the door.We were just told that they are making house pies and it'll be about 10 more minutes. Another 15 minutes added for 2 slices of cheese pizza. Total time would be 45 minutes for 2 slices of pizza.Man with glasses came out from back to refund our money. Total attitude, but come on!Patrons there were all saying that the pizza is the best! It's a shame. We will try again another day. No excuses, just get it together!I'd love to be able to change my review!

Atmosphere: 3

Food: 1

Service: 2

Irene Acevedo

Ordered several 24" pizzas which could all use a lot more for toppings.

Service: 5

Ashley

Pizza was cold when I finally got it. The person answering the phone and working the counter doesn’t speak English so it was hard to explain we were there for pickup and which order was ours. I had to call twice and go in to explain that I was here. By the time I actually got my pizza it was COLD!!! We had to heat it up in a microwave! No pizza is good out of a microwave. I cannot leave a review if the food is good because our was not.

Food: 1

Service: 1

Blaine Reid

best pizza. huge slices or get the whole pizza. other options to that are delicious for those that don't want pizza.

Atmosphere: 5

Food: 5

Service: 5

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