Panda Express
2601 Preston Rd, Frisco
(214) 705-9803
Recent Reviews
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Rude staff
Atmosphere: 1
Food: 1
Service: 1
the lady who took my order today she was so rude because i didn’t understand what she said and she started to yelling !!!!! and now im throwing up everything
Service: 1
Went in to get broccoli beef and fried rice bowl, the guy serving the food was super rude. He gave so little broccoli beef that I asked him if he can add more, he looked at it and didnt want to add it. He looked like he was already in a bad mood along with another lady as well. Plus what he gave me wasnt broccoli beef, it was something else.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bowl
Very bad the food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate
Everybody who serviced me was very professional friendly, and did an excellent job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken Fried Rice
I am an Asain, and to be frank, at least I didn't like the food at Panda Express. Maybe others might like it.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mushroom Chicken, Plate, The Original Orange Chicken, Orange Chicken Fried Rice, Orange Chicken Chow Mein
Good service and good food. It is located in the food court. There is a little wait time before you get the meal, but nothing ridiculous.
Atmosphere: 4
Food: 5
Service: 5
the food is really good!! their fortune cookies are always stale though
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bowl, Orange Chicken Fried Rice
Extremely disappointed with Panda Express in Frisco. Employees are always stingy with the portions every time we go to this location. Like at least serve what we paid for instead of ripping us off. It's infuriating to pay for a plate but consistently receive the same inadequate portion size. Management needs to address this recurring issue promptly.
Service: 1
This might have been the worse dining experience of my life. I found hair in me and my son’s food and was not issued a refund. I have looked through other reviews and have seen multiple other accounts of hair being found in food. I am disgusted by their lack of food cleanliness and horrified by their incompetence regarding my refund. They were also extremely rude regarding the refund and tried to gaslight me into thinking it was MY fault we found HAIRS in our food. This is the worst place to eat and I will NEVER go again.
Atmosphere: 1
Restaurantji Recommends
Since I can’t put zero stars, I’ll put one. That was the most disappointing meal I have ever had. I got the orange chicken with white rice and discovered there was a hair in my food. Disgusted, I took it back up for a replacement hoping it was a one time thing. Shortly after, my friend found a hair on her food. We went up to the desk hoping to receive a refund for this and not only were they very rude about it, they refused to give us one. They instead told us that it “wasn’t their hair” or “i didn’t get a good look at the food” We showed them the food and they saw a hair in it. After arguing with them he took my receipt, took my other replacement dish, and took my drink and threw it away right in front of me. While waiting for the other server, the lady at the cash register claimed that it was probably our hair because they have male chefs (even though one chef had hair)and they keep their hair up (when it was falling out of the ponytail) or that we saw ginger when it was clearly hair. The chef then came and gave me a $15 gift card for panda express not once apologizing for the disgusting inconvenience. I was less the satisfied with the food and appalled about how they handled this. I would not recommend this to my worst enemy.
Atmosphere: 1
Me and my friend both went to eat here. However we soon BOTH found hair in our food. She brought hers to be checked by the service and they gave her another bowl, however soon after I found a hair in my food as well. I brought mine up to inform the staff about this problem and then went back to ask for a refund. However they refused and were very rude about it. Finally they gave only my friend a store credit after throwing away her food and throwing away her drink as well. Would recommend if you want food poisoning.
Atmosphere: 4
Food: 1
Service: 1
The lady that took my order could not hear good. She asked me the same question like 30 times. Good food, though.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Bowl
The lady that took my order could not hear good. She asked me the same question like 30 times. Good food, though.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Bowl
Your cash is no good here. There wasn’t a sign stating so, just a rude worker behind the cash register. I had several bad pieces of broccoli in my beef and broccoli entree. I should’ve picked another place to eat in the food court.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Broccoli Beef, Orange Chicken Fried Rice
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