Jenifer Was very kind to us and she served us perfectly since we were in this restaurant for the first time. Now we’ll come back again because we liked it. Thank you very much to this employee
Atmosphere: 5
Food: 5
Service: 5
Jasmin Flores
I just asked for napkins because I didn’t get any and this lady at the register almost threw them at me.
Atmosphere: 1
Food: 3
Service: 1
Thanusha Chenimineni
Got allergies by having this for lunch on 16th of oct, ( Kungpao chicken , Rice )!!! food inspection should be happened ASAP !!!
Food: 1
Service: 1
rani sandhya
Bad attitude from the lady behind the counter on 10/16/2025 !! common you are serving food, better serve with good service ! Not by showing your bloody faced attitude.
Food: 1
Service: 1
RUBEN MOBILE AUTO REPAIR
Exelente very good food
Atmosphere: 5
Food: 5
Service: 5
jose ortiz
The worst panda I’ve ever eaten in my life, bad service, bad food, I understand that it’s fast food but I’ve been to many and this has been the worst without a doubt
Atmosphere: 1
Food: 1
Service: 1
Sui Wong
Unprofessional attitude
Atmosphere: 1
Food: 1
Service: 1
M RY
Place great just not when the chowmein has lots of veggies and not noodles. Love it when it’s fresh
Atmosphere: 4
Food: 4
Service: 5
Nataly Mercado
On August 6, 2025, between 1:00 PM and 2:30 PM, my family and I experienced an extremely unprofessional and upsetting incident at Panda Express in the mall.
My husband was in line with our 3-year-old son and initially ordered a cub meal. Our son quickly changed his mind, so my husband requested to modify the order—which, as paying customers, we have always been able to do in the past. At the register, the sever Xiaojie T charged more than expected. My husband politely mentioned that under similar circumstances in the past, we had been charged the price of a regular plate.
Rather than calmly explaining the policy, the manager became argumentative. When my husband said, “Why are you arguing with a customer? Don’t be an asshole,” the manager shockingly replied, “You’re the asshole with that face.” I was standing nearby and heard this exchange clearly. Such language and behavior from a manager—especially in front of families and children—is absolutely unacceptable.
Later, when my husband went to get a straw, the manager gave him a dirty look. My husband jokingly pretended to take a picture, and the manager escalated the situation further by calling mall security. When security arrived, the manager again tried to argue about the order. I had to intervene to end the exchange, and security acknowledged the matter was over.
This entire interaction was unpleasant and deeply disappointing. A manager’s role should be to de-escalate and resolve customer concerns respectfully, not insult customers or create unnecessary conflict. Such conduct reflects poorly on both the restaurant and the mall.
I hope this matter is investigated and addressed promptly to ensure no other families have a similar experience.
Atmosphere: 1
Food: 1
Service: 1
Captain Thai
I felt really bad about the experience with this service. My mom and I went to order food like we usually do. When it was time to pay, a server Xiaojie T . He rang up our order. I was planning to pay with my card. When I was about to pay, I saw an American Express card—I didn’t know and was trying to take the card out to pay, but I noticed the payment had already gone through.
He said the payment was done, but I told him that I hadn’t paid yet and that it wasn’t my card. He yelled and He told me not to touch the card again. I explained multiple times that I didn’t touch it—I just wanted to pay with my card. But he kept saying, “Don’t touch the card anymore.”
I think the person like him do not do any customer service and do not need to abuse kid- i am 13 years old. He makes me crying because of his attitude. I come with my family and I want to enjoy my day, but he destroyed it. 👎👎👎👎
2 stars only because their food is okay. The people serving the food at the mall are SUPER RUDE I would give them negative stars if I could.
Food: 2
V J
Rude staff
Atmosphere: 1
Food: 1
Service: 1
Salma Mubarak
the lady who took my order today she was so rude because i didn’t understand what she said and she started to yelling !!!!! and now im throwing up everything
Service: 1
Junior Pinedo
Went in to get broccoli beef and fried rice bowl, the guy serving the food was super rude. He gave so little broccoli beef that I asked him if he can add more, he looked at it and didnt want to add it. He looked like he was already in a bad mood along with another lady as well. Plus what he gave me wasnt broccoli beef, it was something else.
Jenifer Was very kind to us and she served us perfectly since we were in this restaurant for the first time. Now we’ll come back again because we liked it. Thank you very much to this employee
Atmosphere: 5
Food: 5
Service: 5
I just asked for napkins because I didn’t get any and this lady at the register almost threw them at me.
Atmosphere: 1
Food: 3
Service: 1
Got allergies by having this for lunch on 16th of oct, ( Kungpao chicken , Rice )!!! food inspection should be happened ASAP !!!
Food: 1
Service: 1
Bad attitude from the lady behind the counter on 10/16/2025 !! common you are serving food, better serve with good service ! Not by showing your bloody faced attitude.
Food: 1
Service: 1
Exelente very good food
Atmosphere: 5
Food: 5
Service: 5
The worst panda I’ve ever eaten in my life, bad service, bad food, I understand that it’s fast food but I’ve been to many and this has been the worst without a doubt
Atmosphere: 1
Food: 1
Service: 1
Unprofessional attitude
Atmosphere: 1
Food: 1
Service: 1
Place great just not when the chowmein has lots of veggies and not noodles. Love it when it’s fresh
Atmosphere: 4
Food: 4
Service: 5
On August 6, 2025, between 1:00 PM and 2:30 PM, my family and I experienced an extremely unprofessional and upsetting incident at Panda Express in the mall.
My husband was in line with our 3-year-old son and initially ordered a cub meal. Our son quickly changed his mind, so my husband requested to modify the order—which, as paying customers, we have always been able to do in the past. At the register, the sever Xiaojie T charged more than expected. My husband politely mentioned that under similar circumstances in the past, we had been charged the price of a regular plate.
Rather than calmly explaining the policy, the manager became argumentative. When my husband said, “Why are you arguing with a customer? Don’t be an asshole,” the manager shockingly replied, “You’re the asshole with that face.” I was standing nearby and heard this exchange clearly. Such language and behavior from a manager—especially in front of families and children—is absolutely unacceptable.
Later, when my husband went to get a straw, the manager gave him a dirty look. My husband jokingly pretended to take a picture, and the manager escalated the situation further by calling mall security. When security arrived, the manager again tried to argue about the order. I had to intervene to end the exchange, and security acknowledged the matter was over.
This entire interaction was unpleasant and deeply disappointing. A manager’s role should be to de-escalate and resolve customer concerns respectfully, not insult customers or create unnecessary conflict. Such conduct reflects poorly on both the restaurant and the mall.
I hope this matter is investigated and addressed promptly to ensure no other families have a similar experience.
Atmosphere: 1
Food: 1
Service: 1
I felt really bad about the experience with this service. My mom and I went to order food like we usually do. When it was time to pay, a server Xiaojie T . He rang up our order. I was planning to pay with my card. When I was about to pay, I saw an American Express card—I didn’t know and was trying to take the card out to pay, but I noticed the payment had already gone through.
He said the payment was done, but I told him that I hadn’t paid yet and that it wasn’t my card. He yelled and He told me not to touch the card again. I explained multiple times that I didn’t touch it—I just wanted to pay with my card. But he kept saying, “Don’t touch the card anymore.”
I think the person like him do not do any customer service and do not need to abuse kid- i am 13 years old.
He makes me crying because of his attitude. I come with my family and I want to enjoy my day, but he destroyed it.
👎👎👎👎
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
2 stars only because their food is okay. The people serving the food at the mall are SUPER RUDE I would give them negative stars if I could.
Food: 2
Rude staff
Atmosphere: 1
Food: 1
Service: 1
the lady who took my order today she was so rude because i didn’t understand what she said and she started to yelling !!!!! and now im throwing up everything
Service: 1
Went in to get broccoli beef and fried rice bowl, the guy serving the food was super rude. He gave so little broccoli beef that I asked him if he can add more, he looked at it and didnt want to add it. He looked like he was already in a bad mood along with another lady as well. Plus what he gave me wasnt broccoli beef, it was something else.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bowl
Very bad the food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate
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