Roll & Poke

3311 Preston Rd #5, Frisco
(469) 473-4250

Recent Reviews

Kayla Loschky

We go here about once a week - it’s a sushi staple in our house. We love the food, quantity, prices are reasonable for the amount of food you get! Staff is always friendly and the restaurant is clean!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Free Miso Soup, Sushi

Lauren Jackson

This is my favorite Poke spot in the area! The poke is great quality and they are always generous with the amount of food they provide. ALSO I can’t forget to mention my favorite part is the FREE miso soup with each purchase! You gotta check this spot out!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Poke Bowl, Free Miso Soup, Miso Soup

Demetra Taulton

Dietary restrictions: They personalize our rolls to our diet needs.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Tempura, Roll, Tampa Roll, Sushi

Cindy Chmelir

Great service great food!

Atmosphere: 5

Food: 5

Service: 5

Mk K

First the quality- it's borderline inedible. Very very cheap. The minced crab/imitation crab mix is worse than grocery store sushi. The service is non-existent, but that's the whole premise of the place I guess. Thirdly, the lady taking orders and collecting payment is rude and condescending. First and last time we're setting foot there.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Miso Soup, Roll, Sushi

Trey Barnes

Average sushi in a bowl instead of

Atmosphere: 3

Food: 3

Service: 4

Maite Prod'homme

My review from over 5 years ago is shown under the dashes at the bottom. I had to edit it because the customer service in this place is terrible now at times. Only the owner is very nice. I had 2 incidents in the last year+ and they have a lot to learn about "the customer is always right". They have free miso soup (if you dine in), but the pot where you help yourself to it is almost always empty, conveniently. We were 5 people, one of the kids was an international student who doesn't speak English well. There was not enough soup for all 5, so I gave mine to him. Later on, we got our food and eventually the free miso soup pot got a bit refilled - note they barely add any, just about 3 inches from the bottom, a few customers and they are out again. So the student went and got what seemed like a second serving. Thete is a handwritten sign next to the pot that says only 1 per customer. He didn't see it and I was busy putting the tables back that we had moved and didn't notice. The lady working there started calling my attention that it's not allowed, only 1 per customer. I told her there was not enough when we arrived before so this was technically a 1st serving. Mind I go there at least once or twice a month, they know me, and I had just spent $150 in food for us all. You are really going to pick on me for an extra laddle of miso soup??? And I even left a tip while you are not taking the food to the table or waiting on me at all. And this is not the first time. Another time, they forgot to put a 2nd scoop of fish in my Poke, and I saw it when I got home as it was a to go order. I called, and they said they would give me $2.50 for the scoop. Again really? A $13.50 dish consisting of salad and 2 scoops of fish, you forget to put the 1 scoop of fish and I have to drive 15mn back to get $2.50 back? You should have apologized and given me a free Poke bowl. That's what good customer service looks like and what they would have done in other places. Time to find a new Poke place after over 5 years of loyalty, just for a soup. Ridiculous and sad. The food is good though.≈===========Favorite (and best IMHO) Poke in north Plano/Frisco area. Sushi is great too. While it's a no frills place, it's always very clean, staff is supernice and food is delish. I have tried most Poke places in the area, and this is by far the best.

Atmosphere: 2

Food: 5

Service: 1

Taylor Stratton

The sushi was fairly disappointing. I got the Frisco roll and another Salmon specialty role, and was disappointed with how bland the flavor was, and the fish seemed old/mushy compared to other sushi restaurants in the area. The service was fine.

Atmosphere: 3

Food: 2

Service: 3

peter huynh

it okParking: 50

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Roll

Caleb Bray

Food is always great here. Comes out fast and fresh.Staff is always friendly, never had a bad experience.

Atmosphere: 5

Food: 5

Service: 5

MoirR

The women at the register was rude , prejudice, and pushy.I came in purchase a to- go order. I had no intention on dining in. Once my payment was taken, she asked me to stay in place and she will bring my order to me. She provide no utilities, once I walked back in the restaurant asking for napkins and forks . She immediately responded that they didn’t have napkins without me having a chance to fill completely my question. The napkins we staring right before my eyes behind the glass. I asked her for to go menu. I was interested in ordering through doors dash in the future , this woman wanted to me to leave the store immediately.With her being a minority herself, I would think she would know better not to treat other minorities groups in a condescending manner.

Food: 4

Service: 1

Vivian Espinoza

So good! Loved the atmosphere and our order came out quick. Unbeatable price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Poke Bowl, Free Miso Soup

Alexander Yang

Roll and poke is an amazing place to grab something to eat on the go, while the price is also really affordable with the faulty of the food being great as well. Also the cashier in the front was extremely nice and she was also super efficient at making and packing your order. It always nice to see someone so proficient at their job!!!!! Come check this place out!!!

Atmosphere: 5

Food: 5

Service: 5

ShaQuita Jones

Food was great!

Atmosphere: 5

Food: 5

Service: 5

Cristina Hernandez

The best part is the consistency in the quality of the food ! Is always fresh,Also the consistency of the service, the staff makes us feel always as special customers.The atmosphere is also constant and nice, always clean, best ingredients, always available ?My husband and I frequent Roll and Poke several times a month!We have taken many family and friends with and shared the experience always first class.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Free Miso Soup, Sauce, Roll, Tuna, Sushi

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