Rosa's Café & Tortilla Factory

8299 FM 423, Frisco
(469) 453-6180

Recent Reviews

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Emily T

All around meh vibe. If youre in a crunch and need decent food, id go here. The food is not bad but it is not amazing either. I recently went with friends who just wanted a tortilla with cheese ...just cheese for their child and they refused to make it. At first, we just thought maybe it was understood what was wanted but once confirmed they knew what was wanted and they still couldn't do it at a Mexican restaurant ...we left confused with a hungry kiddo. Overall...an easy place for an overall decent meal.

Atmosphere: 3

Food: 3

Service: 3

akrentzin

Burritos are smaller than tacos from any other restaurant but for burrito prices. Overall the food is not great. Prices are high. The final straw that made me write this negative review was the terrible attitude she had at the drive through. I won’t go back.

Atmosphere: 2

Food: 1

Service: 1

Anthony Silversmith

Food is good. I gave it 3 stars cause rosas used to give out salsa. Now twice I have been and asked both times for salsa and each time I dont get salsa.

Greg Floyd

Food was good, however needs to be cleaned

Atmosphere: 3

Food: 4

Service: 4

Donna Lee

Went in about 830 no chicken or steak on a thursday night just food made with hamburger I settled for taco dinner plus other dinners I ordered they ran put of rice but mrg was cool gave me a refund on a whole dinner $11.00 a free queso/nachos and 2 free big pieces of chocolate Cake. I was happy. The reason for 3 though the tacos were just ok ..

Atmosphere: 5

Food: 3

Service: 5

Kirk G.

Order is missing something everytime. This being the last time. Will just have to get Rosa's from a different location.

Atmosphere: 1

Service: 1

Davin Hunt

This particular location has really gone down hill in the last two years. High rates of turnover, general unpleasantness especially in the drive through, and poor food quality as of late. I would avoid this particular location at all cost especially after the evening shift comes in. I actively go out of my way to a further location just because I have had a number of poor experiences from this location. This last meal left me feeling quite horribly and sick. A variety of food quality issues and service issues but the main one for me is that they're clearly offloading previous days pico de gallo for drive through requests. There is a limit to drive through speed and the quality of food people are willing to accept. Did not used to be this bad. Won't be back

Atmosphere: 3

Food: 2

Service: 1

Byron Goodman

Far too expensive for the quality of food.

Atmosphere: 2

Food: 3

Service: 2

Leilani Meyer

Waited for our food for over 30 mins. And when our number was called they said they were out of the fajitas, cheese enchiladas, tortillas, tamales. So why did you keep taking orders if you were out of all these things ??? There were a lot of us waiting for over 30 mins. All they said they could do was give us chicken. I ordered beef fajitas if I wanted chicken I would of ordered that! You’re supposed to have your signature food even if you have to cook it . I know it was Christmas Eve and they want to go home, but you were open for another hour and a half it wasn’t like we were there 10 minutes before closing time . And the lady manager sucked .

Atmosphere: 1

Food: 1

Service: 1

Tony

This place was out of everything on Christmas Eve? No beef fajitas no cheese enchiladas WTH? The manager told the workers not to cook anything else so they could get out of there it was an hour and a 1/2 before they closed, Don't be open on Christmas Eve if you can't serve people I Wouldn't be surprised to see a lot of terrible reviews for Christmas Eve They kept selling everybody steak beef fajitas and wouldn't make them and telling people they only had chicken. There was 4 orders of beef fajitas sitting on the counter that were supposed to be picked up at 4 and were still sitting there at 6:30pm? What is going on here? And even the manager standing up front with Christmas pajamas on and a ripped up shirt was extremely rude.

Atmosphere: 1

Food: 1

Service: 1

Russ Pendergraft

I can't understand why every time I go here that the food is always cold! How do they pass health inspections? And the food is always lacking flavor!

Shari Stewart

I wanted to love this place because being new to this area, I'm looking for my new favorite Mexican restaurants. Having grown up and lived in Houston my entire life I had quite a few there. But it was cold outside and so was the food. I believe it's all pre-cooked and more of a to-go place, so maybe that's where I went wrong. Although the inside atmosphere is quite nice, but still a little chilly with the outside weather being so cold. I got the big combination plate and the cheese enchilada was very tough, perhaps old, I could barely cut through the tortilla on one whole side of it. Literally, could not cut through it. But the service was great, there was a real sweet young lady at the counter who was eager to help and actually brought my food out to me. With my favorite Mexican restaurants, usually I like one dish here, and another dish there, because everyone cooks different dishes differently, not to mention we all have different expectations. But unfortunately this place did not hit the mark for me on anything.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Deluxe Mexican Plate with Guacamole Taco Enchilada Tamale Tostada

Clifton Blain

Cold breakfast food 8:30am. 4 people 3 complaints at just our table.

Atmosphere: 5

Food: 1

Service: 4

Roy P

We had 12 people for dinner and ordered several different platters. Two taco platters, one burrito platter and an enchilada platter. What a fun easy way to feed a group of people.

Food: 5

Service: 5

Recommended dishes: Smothered Burrito Dinner 1, Salsa

Thomas Brimie

Good place to take the family. And they offer military discount!

Kid-friendliness: Fun stuff for kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smothered Burrito Dinner 1, Chips & Salsa, Deluxe Mexican Plate with Guacamole Taco Enchilada Tamale Tostada, Guacamole, Fajita Salad, Chicken Nachos

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Rosa's Café & Tortilla Factory

8299 FM 423, Frisco, TX 75034
(469) 453-6180