Went this morning ordered 2 kolaches plain and asked for NO CHEESE, and also ordered 2 with jalapeño and cheese. Got home to see 2 with cheese and 2 jalapeño and cheese but aren't cooked all the way through so pretty much uneatable. Worst 16 bucks I've ever spent on food. Service was okay but if you're gonna read my order off to me 2 separate times I'd think it'd be right. Will not be back other than asking for a refund.
Atmosphere: 3
Food: 1
Service: 2
Maryam Aviz
Shipley’s Do-Nuts — dine-in experience unlocked!
Although we've enjoyed Shipley’s several times before (probably more than five!), today was our first time dining in. We ordered cinnamon sugar twisted donuts, chocolate iced, and a strawberry banana milkshake, all freshly made and flavorful as always. The dining area was spotless, even the restroom was impressively clean. Only one staff member was attending customers, but he gave excellent service and even recommended their best sellers. Compared to Dunkin’ and Krispy Kreme, Shipley’s donuts still hit different as the dough is noticeably lighter, making every bite more satisfying without the heaviness. Shipley's Do-Nuts are definitely worth trying!
Atmosphere: 5
Food: 5
Service: 5
Kristin Kramer
Delicious kolaches and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Mollie Boone
We love Shipley! We usually go to the Custer/Gartner location. I think this location has had some recent turnover, but whoever is there now is fantastic and delivers consistent quality! Service was excellent and friendly and the donuts are our favorite around town. Keep up the great work Shipley!
Atmosphere: 5
Food: 5
Service: 5
Ayman Shehata (Mark)
Great Shipley place and very delicious donuts and very good food very friendly people I recommend the place to anyone family looking for food
Parking: Very good parking
Atmosphere: 5
Food: 5
Service: 5
Sahar Kazemi
The donut was mediocre and definitely not worth the visit. We also tried the kolache which was just Ok . the young lady at the register was supper nice and friendly. As far as atmosphere, nothing special about it and the place was SUPER COLD when outside temp was 15°at 8:00 in the morning, we felt so bad for the employees. won't recommend it.
Atmosphere: 1
Food: 1
Service: 5
Itzel Ramirez
Very good donuts and they have 50% off from 3:30pm-4:30pm for sure come early morning to get some hot glazed and pastries!!!
Food: 5
Service: 5
jerrod thompson
My daughter wanted donuts and there's 3 near the house but I wanted to get her some good and amazing donuts!! She loved them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twist, Old Fashioned Roll, The Shipley Dozen
Gena Snowden
Calling here made me not even want to visit this location. Do better! Answering the phone should not be that hard. The lady answers the 1st time with just a "Hello". I thought I called a cell phone instead of a business. I said Hello, she says nothing and then hangup. I called back.... The saddest greeting and the worst customer service ever. I was just seeing what time they closed. If I get this over one question, I can imagine what it would be like in person. I see why their ratings are lower than any other location. The only advantage is the closing time. However, we'll wait until tomorrow to visit another Shipley.
The donut was mediocre and definitely not worth the hype it gets on social media. We also tried the kolache, which was a big letdown—it smelled stale, had barely any filling, and something just felt off about it.
Overall, this place isn’t worth the visit. If you’re looking for a good, authentic experience, skip this spot and support a local business instead. You’ll likely find better quality for half the price elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Don Day
Fresh hot donuts served by a super friendly staff. Excellent kolaches as well. Shop is clean and bright.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Shipley Dozen
Jenn Mack
As a Houston native, This is one of the best Shipleys in north Texas. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Shawn
Not sure what the situation is with this location. I’ve been to numerous Shipley’s and have had decent experiences elsewhere but this location seems to be poorly managed. The service was not great, it shouldn’t feel like I’m inconveniencing someone when I order food at an establishment. The food as well was subpar. The donuts were stale enough that I wondered if they were leftover from the previous day! With all the options available in the area, I would steer clear of this spot!
Walked in and no one to take our orders. 😕
Atmosphere: 1
Food: 1
Service: 1
Went this morning ordered 2 kolaches plain and asked for NO CHEESE, and also ordered 2 with jalapeño and cheese. Got home to see 2 with cheese and 2 jalapeño and cheese but aren't cooked all the way through so pretty much uneatable. Worst 16 bucks I've ever spent on food. Service was okay but if you're gonna read my order off to me 2 separate times I'd think it'd be right. Will not be back other than asking for a refund.
Atmosphere: 3
Food: 1
Service: 2
Shipley’s Do-Nuts — dine-in experience unlocked!
Although we've enjoyed Shipley’s several times before (probably more than five!), today was our first time dining in. We ordered cinnamon sugar twisted donuts, chocolate iced, and a strawberry banana milkshake, all freshly made and flavorful as always.
The dining area was spotless, even the restroom was impressively clean. Only one staff member was attending customers, but he gave excellent service and even recommended their best sellers.
Compared to Dunkin’ and Krispy Kreme, Shipley’s donuts still hit different as the dough is noticeably lighter, making every bite more satisfying without the heaviness. Shipley's Do-Nuts are definitely worth trying!
Atmosphere: 5
Food: 5
Service: 5
Delicious kolaches and great customer service!
Atmosphere: 5
Food: 5
Service: 5
We love Shipley! We usually go to the Custer/Gartner location. I think this location has had some recent turnover, but whoever is there now is fantastic and delivers consistent quality! Service was excellent and friendly and the donuts are our favorite around town. Keep up the great work Shipley!
Atmosphere: 5
Food: 5
Service: 5
Great Shipley place and very delicious donuts and very good food very friendly people I recommend the place to anyone family looking for food
Parking: Very good parking
Atmosphere: 5
Food: 5
Service: 5
The donut was mediocre and definitely not worth the visit. We also tried the kolache which was just Ok . the young lady at the register was supper nice and friendly. As far as atmosphere, nothing special about it and the place was SUPER COLD when outside temp was 15°at 8:00 in the morning, we felt so bad for the employees. won't recommend it.
Atmosphere: 1
Food: 1
Service: 5
Very good donuts and they have 50% off from 3:30pm-4:30pm for sure come early morning to get some hot glazed and pastries!!!
Food: 5
Service: 5
My daughter wanted donuts and there's 3 near the house but I wanted to get her some good and amazing donuts!! She loved them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twist, Old Fashioned Roll, The Shipley Dozen
Calling here made me not even want to visit this location. Do better! Answering the phone should not be that hard. The lady answers the 1st time with just a "Hello". I thought I called a cell phone instead of a business. I said Hello, she says nothing and then hangup. I called back....
The saddest greeting and the worst customer service ever. I was just seeing what time they closed. If I get this over one question, I can imagine what it would be like in person.
I see why their ratings are lower than any other location. The only advantage is the closing time. However, we'll wait until tomorrow to visit another Shipley.
Service: 1
Restaurantji Recommends
Grotesque
The donut was mediocre and definitely not worth the hype it gets on social media. We also tried the kolache, which was a big letdown—it smelled stale, had barely any filling, and something just felt off about it.
Overall, this place isn’t worth the visit. If you’re looking for a good, authentic experience, skip this spot and support a local business instead. You’ll likely find better quality for half the price elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Fresh hot donuts served by a super friendly staff. Excellent kolaches as well. Shop is clean and bright.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Shipley Dozen
As a Houston native, This is one of the best Shipleys in north Texas. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Not sure what the situation is with this location. I’ve been to numerous Shipley’s and have had decent experiences elsewhere but this location seems to be poorly managed. The service was not great, it shouldn’t feel like I’m inconveniencing someone when I order food at an establishment. The food as well was subpar. The donuts were stale enough that I wondered if they were leftover from the previous day! With all the options available in the area, I would steer clear of this spot!
Atmosphere: 3
Food: 2
Service: 1
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