Sonic Drive-In
5353 Lebanon Rd, Frisco
(469) 362-2980
Recent Reviews
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Just horrible experience,
They got my order wrong twice
Then the cook argued with me over forgetting my order instead of just pleasing the customer.
Sassy, talk over the speaker
October 29,2025
3:35pm
Just horrible I didn’t even won’t my money back just aggressive workers
Atmosphere: 1
Food: 1
Service: 1
The car hoper was very nice
Atmosphere: 5
Food: 5
Service: 5
I ordered:
a triple smash Patty burger with no onions the combo with a large ocean water and dill fries
Double cheeseburger with bacon and no onion as a combo with dill fries and a diet Dr pepper and then add it on a rainbow slush
All of my burgers were wrong.
When it was delivered to me the girl who delivered it to me pretty much threw it at me she almost spilled the drinks on me almost dropped the food in the floor of my car and just walked off as quickly as she could did not give me a receipt I spent over $42 on this order.
When I spoke to the manager about it she refused to remake my food she refused to give me a refund she walked inside and refused to give me my receipt and then just kept yelling bye through the door
Atmosphere: 1
Food: 1
Service: 1
Stopped by on Sunday around 4 PM. The tall red-haired girl taking my order—her name might’ve been Eva or Ava—was on a personal phone call while helping me, which felt really unprofessional. She got my order wrong, and when I politely pointed it out, she didn’t say anything and just walked away. A few minutes later, she brought out the same incorrect order and told me, “This is what you ordered.”
Normally, I wouldn’t make a big deal out of a mistake, but I had clearly asked for no onions due to a serious allergy. If I hadn’t noticed and thrown the food out, this could’ve sent me to the hospital—or worse. Really disappointing experience, and I wouldn’t recommend this location based on the lack of attention and care.
Atmosphere: 1
Food: 1
Service: 1
Lady did not want too serve me . I went there around 11 pm and she told me that she did not want too serve me she was a manager . Maybe she was racist.
Hi, I visited your restaurant and I was very disappointed. My food took way too long to come out, and a staff member (jaylon ) I believe,started telling people the restaurant was closed at 10:50 PM even though your posted hours say midnight. They also stopped serving ice cream at 11 PM with no explanation.he was acting weird but looks like he was struggling
And shouldn’t be there if he can’t work
Atmosphere: 1
Food: 1
Service: 1
Great service! Great coffee!
Atmosphere: 5
Food: 5
Service: 5
One of the best sonic locations in the area. Drinks are always good and consistent and staff is nice. Especially Francisco!!!
Recommended dishes: Dr Pepper
Consistently making my drink wrong and the manager is very rude!!
Food was hot and fresh.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
👍👍👍👍
Atmosphere: 4
Food: 4
Service: 4
If you’re not open please change your times online. It’s really not that difficult to do. Do better. Common sense.
Atmosphere: 1
Food: 1
Service: 1
Mid at best.
Atmosphere: 2
Food: 3
Service: 3
Slush machine was broken...again.
Atmosphere: 1
Food: 1
Service: 1
1 of the best fast food service i've ever had.. props to the hard work sonic employees give especially this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Sandwich
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