Starbucks

Name: Starbucks
Address: 5533 Old Lebanon Rd, Frisco, Texas, 75034, US
Telephone: (469) 942-5159
Price range: $
Rating: 4

$ • Coffee Shops

Hours:
5533 Old Lebanon Rd, Frisco
(469) 942-5159

About Starbucks

Starbucks, a well-known coffee shop chain, offers a mixed experience for customers. While some find the ambiance dated, the tea is enjoyable, and the service can be friendly and welcoming, with baristas remembering regular orders. Customers appreciate the accuracy of their orders, even for complex customizations like venti iced white mocha with oat milk. The location is also accommodating for those with dietary restrictions, such as lactose intolerance.

The service is generally good, with customers noting smooth experiences when placing orders through the app. However, during busy times, the drive-through line can be quite long. Some customers suggest a fast-track line for online orders to improve efficiency and reduce wait times.

Despite the occasional challenges, the Starbucks team demonstrates exceptional professionalism and customer service. Baristas have been praised for their calmness, knowledge, and respectful tone, even when dealing with difficult situations. The team's ability to accommodate customers, even in adverse weather conditions, has been particularly appreciated.

Overall, Starbucks strives to provide a quick and efficient service, and the quality of the drinks, such as the popular iced Caramel Macchiato, is consistently high.