Subway
4710 Preston Rd Suite 316, Frisco
(972) 335-6601
Recent Reviews
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No one’s here? I’m inside no one’s here
I dont always do reviews, but my experience here was horrible. The customer service representative person with grey and black dreadlocks was very rude. I asked if they could use a clean knife to cut my sandwich since I didn't want cross contamination with other meats and he says we don't have clean knifes and I can't clean a knife for you because we are busy. Thereweres only 3 people eating their sandwich and nobody else. They weren't doing anything either. I said every subway I have gone to are understanding and nice and use a clean knife and that is how it is supposed to be for hygienic reasons and he says they shouldn't. He was very rude and took my receipt and trashed it. They are not customer friendly, they are lazy and unhygienic. They only want your money and don't care about providing good customer service and using hygienic practices. I will never be coming here again. Read the other reviews, they have similar complaints.
Atmosphere: 1
Food: 1
Service: 1
The guy was not even listening . Counter was dirty . Unhygienic handling of food and he made my order while on video call with someone . Told the guy to pack properly to which he replied “I am putting extra wrap paper, you can do it yourself” ; Bread crumbled. I just had to trash the sandwich worrying about food safety from this store
Atmosphere: 1
Food: 1
Service: 1
Placed an order online for 2 foot longs, it took them over 30 minutes to make it. When we got there, we saw one of the guys that was working on a sandwich, eat some of the meat as he was making the sandwich.
Other places I see kids sandwiches are much bigger in size
Atmosphere: 4
Food: 4
Service: 3
One of the meanest Subway stores.
Atmosphere: 1
Food: 1
Service: 1
Me and my daughter came in at 9. The woman working here had a horrible attitude. I paid for our food and was going to sit and eat and she told us that we couldn’t. Well never come back to this location.
Atmosphere: 2
Food: 2
Service: 1
Me and my daughter came in at 9. The woman working here had a horrible attitude. I paid for our food and was going to sit and eat and she told us that we couldn’t. Well never come back to this location.
Atmosphere: 2
Food: 2
Service: 1
Quick service, not crowded. Veggie option also available.
Vegetarian options: You get a Veggie Patty as the only option.
Atmosphere: 4
Food: 4
Service: 4
Sandwiches are good. Do not recommend the footlong churro. It tastes like wheat bread rolled in a sparse amount of sugar and cinnamon and pure chemicals. Quite literally one of the top 5 worst dessert foods I've ever had.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I have never left a bad review in my life but i just can’t stand being lied to. I come into Subway with a paper coupon that was delivered to my house YESTERDAY. I went to a couple other locations before but read signs that stated they were no longer accepting paper coupons. I walk into this Subway, don’t see a sign, and continue to order until i overhear the cashier tell another customer that they are not accepting paper coupons either. Since i didn’t know until after i ordered, i ask if they could make an exception. The lady then tells me they havent accepted coupons since December, even though i just used one at the exact same store a week and a half ago. Safe to say Subway is a strugggling franchise that will never get my business again.
Atmosphere: 1
Food: 3
Service: 1
If I could do zero stars I would. Lazy employees.
Atmosphere: 1
Service: 1
Ordered veggie sandwiches through mobile app and they have chicken one. I’m vegetarian so I had to throw away the sandwiches and my money got wasted. Also ordered herbs and garlic bread and got Italian. Worst experience ever. Also the staff is not friendly. Bad service and never visit this store.
Atmosphere: 1
Food: 1
Service: 1
First of all, the amount of contents is much less than other subways. Even with the 33% more meat touted by the subway, the amount of contents is horribly less than the classic sandwich. I think this is a subway on a weight loss exercise, I've ordered from here 2 times now and both times everything in the sandwich was horribly underfilled. I recommend going to another subway nearby.
Atmosphere: 2
Food: 1
Service: 2
Haven’t had good experiences May be server had a bad day or I went late around 9.00 ..But as a customer I deserve some respect..but I guess my expectations is wrong ..Subway is going to be my last option ..!
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