Omg so bad - 4 spinach leaves and 3 black olives lol
crystal aguilar
Although the staff was friendly and facility was clean, my husband brought our order home and I was super disappointed. I get a simple sandwich, wheat foot long toasted with tuna, lettuce, salt, and pepper. That’s it. After spending $80+ because we purchased 5 foot long meals… they messed up on the easiest one. Literally no tuna on my foot long, all lettuce. My husband called several times and no one answered. I should have known better, this is not the first, but will be the last. EVERYONE should stick to the location off tollway and Stonebrook.
Atmosphere: 3
Food: 2
Service: 3
Faheem
Terrible experience at Subway. The staff was very rude. I ordered 2 subs. The staff member took the bread and when he was placing the tuna, he decided to place the spoon and handle inside the sandwich and keep it there while he changed containers. I told him that this was really disgusting, but he brushed it off and said that this is not a big deal that he does it all the time. Aside from that, the veggies didn't look fresh. Bread was stale. Not going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Lynn Kalamaras
Find a different subway! Today I went in, and I noticed that the toppings looked really old, the lettuce was brown, the pickles were yellow, and the jalapeños looked like they had been there for a while. I asked about the pickles and he said that they were brand new. I didn’t get the pickles, however, I did get the lettuce (not smart,I know) and now I have a mild case of food poisoning! It is the only thing that I have eaten today.
Things may have changed, but in the past, you could see all of the subway meats cheeses and toppings. This location has steel lids that are put up so you really can’t see much in the deli section. Kinda sketchy!
Atmosphere: 1
Food: 1
Service: 1
Dave Depew
This location does not honor Subway gift cards or Subway coupons. Manager always states there is no money left on a gift card we just bought. Dishonest people. Avoid this Subway location.
Atmosphere: 1
Food: 1
Service: 1
Chelsie Roye
Worst subway location ever. Not friendly, no greeting and no response after I walked up smiling and asking how the man was. They ate incredibly stingy and make the most sparse sandwich on terrible stale bread. I will drive out of the way to go somewhere else before I ever go here again. Seriously awful.
Atmosphere: 1
Food: 1
Service: 1
J M
Refused to honor official Subway coupons. Stingy on toppings. Did not properly toast our sandwiches. I’ll take my business elsewhere.
Eric H
Good sandwiches, perfect for
Atmosphere: 3
Food: 3
Service: 3
L Francis
I usually love Subway but this was the worst experience I’ve ever had with service and food quality. Not greeted upon arrival , the young girl looked as if she did not want to be there . She just stared at me waiting on my order. I asked for a veggie delight, she kept asking if I wanted the veggie pattie. I kept telling her veggie delight please. The owner comes out the back and Shouts Veggie delight or veggie Pattie. I politely said, veggie delight, thank you. He proceeds to storm out the door. He was very rude and obviously in a bad mood. The veggies were old, not fresh.. lettuce nearly all brown, I opted for spinach instead, tomatoes were old, I asked for avacado but declined after age opened the container, it was grossly brown and runny. The wheat bread was so hard it was inedible! Never going back to this location. I recommend a different location in the Tom Thumb shopping center on FM423 in Frisco.
Atmosphere: 1
Food: 1
Service: 1
Linda Francis Lanier
I usually love Subway but this was the worst experience I’ve ever had with service and food quality. Not greeted upon arrival , the young girl looked as if she did not want to be there . She just stared at me waiting on my order. I asked for a veggie delight, she kept asking if I wanted the veggie pattie. I kept telling her veggie delight please. The owner comes out the back and Shouts Veggie delight or veggie Pattie. I politely said, veggie delight, thank you. He proceeds to storm out the door. He was very rude and obviously in a bad mood. The veggies were old, not fresh.. lettuce nearly all brown, I opted for spinach instead, tomatoes were old, I asked for avacado but declined after age opened the container, it was grossly brown and runny. The wheat bread was so hard it was inedible! Never going back to this location. I recommend a different location in the Tom Thumb shopping center on FM423 in Frisco.
I usually love Subway but this was the worst experience I’ve ever had with service and food quality. Not greeted upon arrival , the young girl looked as if she did not want to be there . She just stared at me waiting on my order. I asked for a veggie delight, she kept asking if I wanted the veggie pattie. I kept telling her veggie delight please. The owner comes out the back and Shouts Veggie delight or veggie Pattie. I politely said, veggie delight, thank you. He proceeds to storm out the door. He was very rude and obviously in a bad mood. The veggies were old, not fresh.. lettuce nearly all brown, I opted for spinach instead, tomatoes were old, I asked for avacado but declined after age opened the container, it was grossly brown and runny. The wheat bread was so hard it was inedible! Never going back to this location. I recommend a different location in the Tom Thumb shopping center on FM423 in Frisco.
Atmosphere: 1
Food: 1
Service: 1
Jimmy M
Refused to honor official Subway coupons. Stingy on toppings. Did not properly toast our sandwiches. I’ll take my business elsewhere.
Kelly Karthik
I am a subway enthusiast... so I'm bummed seeing the slow demise of this particular location. The veggies should be fresh, not brown or wilting. They put only a few pieces of each item on the sandwiches. The ingredients/sandwhich assembly station is not very clean. The entire restaurant needs a deep cleaning... tables, floors, glass, drink station, doors and counters all need help. Everything is sticky and dull. Garbage on the floor. The staff sits at the tables on their phones with not much concern for this situation. I hope they can get it back together. With the new Jimmy John's right down the street, the competition is fierce.
Atmosphere: 2
Food: 2
Service: 2
Lasin
I come here every week, the employees are very nice and do a great job. This subway has a comfortable atmosphere and if you need food, go to Subway. Edit: This was from 6 years ago so Can't say if it's true anymore
Erasmo Tamayo
My first time eating here at this location and the food was good. What I was confused about was the door was wide open on a hot day the other day. Me and a friend of mine went to grab lunch between 2 and 3 pm. Hot inside. Two Hispanic woman working there killing flies that were all over the place. The bilingual younger Hispanic woman was saying rude things in Spanish under her breath while we ate and it was just us two in there. I guess it's because we were choosing to sit and eat even with the flies. She must have been upset because of the situation she got herself and coworker in. Just unprofessional behavior on her part. She made some poor choices that day and I guess it made her feel stupid. She made that very clear.
Omg so bad - 4 spinach leaves and 3 black olives lol
Although the staff was friendly and facility was clean, my husband brought our order home and I was super disappointed. I get a simple sandwich, wheat foot long toasted with tuna, lettuce, salt, and pepper. That’s it. After spending $80+ because we purchased 5 foot long meals… they messed up on the easiest one. Literally no tuna on my foot long, all lettuce. My husband called several times and no one answered. I should have known better, this is not the first, but will be the last. EVERYONE should stick to the location off tollway and Stonebrook.
Atmosphere: 3
Food: 2
Service: 3
Terrible experience at Subway. The staff was very rude. I ordered 2 subs. The staff member took the bread and when he was placing the tuna, he decided to place the spoon and handle inside the sandwich and keep it there while he changed containers. I told him that this was really disgusting, but he brushed it off and said that this is not a big deal that he does it all the time. Aside from that, the veggies didn't look fresh. Bread was stale. Not going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Find a different subway! Today I went in, and I noticed that the toppings looked really old, the lettuce was brown, the pickles were yellow, and the jalapeños looked like they had been there for a while. I asked about the pickles and he said that they were brand new. I didn’t get the pickles, however, I did get the lettuce (not smart,I know) and now I have a mild case of food poisoning! It is the only thing that I have eaten today.
Things may have changed, but in the past, you could see all of the subway meats cheeses and toppings. This location has steel lids that are put up so you really can’t see much in the deli section. Kinda sketchy!
Atmosphere: 1
Food: 1
Service: 1
This location does not honor Subway gift cards or Subway coupons. Manager always states there is no money left on a gift card we just bought. Dishonest people. Avoid this Subway location.
Atmosphere: 1
Food: 1
Service: 1
Worst subway location ever. Not friendly, no greeting and no response after I walked up smiling and asking how the man was. They ate incredibly stingy and make the most sparse sandwich on terrible stale bread. I will drive out of the way to go somewhere else before I ever go here again. Seriously awful.
Atmosphere: 1
Food: 1
Service: 1
Refused to honor official Subway coupons. Stingy on toppings. Did not properly toast our sandwiches. I’ll take my business elsewhere.
Good sandwiches, perfect for
Atmosphere: 3
Food: 3
Service: 3
I usually love Subway but this was the worst experience I’ve ever had with service and food quality. Not greeted upon arrival , the young girl looked as if she did not want to be there . She just stared at me waiting on my order. I asked for a veggie delight, she kept asking if I wanted the veggie pattie. I kept telling her veggie delight please. The owner comes out the back and Shouts Veggie delight or veggie Pattie. I politely said, veggie delight, thank you. He proceeds to storm out the door. He was very rude and obviously in a bad mood. The veggies were old, not fresh.. lettuce nearly all brown, I opted for spinach instead, tomatoes were old, I asked for avacado but declined after age opened the container, it was grossly brown and runny. The wheat bread was so hard it was inedible! Never going back to this location. I recommend a different location in the Tom Thumb shopping center on FM423 in Frisco.
Atmosphere: 1
Food: 1
Service: 1
I usually love Subway but this was the worst experience I’ve ever had with service and food quality. Not greeted upon arrival , the young girl looked as if she did not want to be there . She just stared at me waiting on my order. I asked for a veggie delight, she kept asking if I wanted the veggie pattie. I kept telling her veggie delight please. The owner comes out the back and Shouts Veggie delight or veggie Pattie. I politely said, veggie delight, thank you. He proceeds to storm out the door. He was very rude and obviously in a bad mood. The veggies were old, not fresh.. lettuce nearly all brown, I opted for spinach instead, tomatoes were old, I asked for avacado but declined after age opened the container, it was grossly brown and runny. The wheat bread was so hard it was inedible! Never going back to this location. I recommend a different location in the Tom Thumb shopping center on FM423 in Frisco.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I usually love Subway but this was the worst experience I’ve ever had with service and food quality. Not greeted upon arrival , the young girl looked as if she did not want to be there . She just stared at me waiting on my order. I asked for a veggie delight, she kept asking if I wanted the veggie pattie. I kept telling her veggie delight please. The owner comes out the back and Shouts Veggie delight or veggie Pattie. I politely said, veggie delight, thank you. He proceeds to storm out the door. He was very rude and obviously in a bad mood. The veggies were old, not fresh.. lettuce nearly all brown, I opted for spinach instead, tomatoes were old, I asked for avacado but declined after age opened the container, it was grossly brown and runny. The wheat bread was so hard it was inedible! Never going back to this location. I recommend a different location in the Tom Thumb shopping center on FM423 in Frisco.
Atmosphere: 1
Food: 1
Service: 1
Refused to honor official Subway coupons. Stingy on toppings. Did not properly toast our sandwiches. I’ll take my business elsewhere.
I am a subway enthusiast... so I'm bummed seeing the slow demise of this particular location. The veggies should be fresh, not brown or wilting. They put only a few pieces of each item on the sandwiches. The ingredients/sandwhich assembly station is not very clean. The entire restaurant needs a deep cleaning... tables, floors, glass, drink station, doors and counters all need help. Everything is sticky and dull. Garbage on the floor. The staff sits at the tables on their phones with not much concern for this situation. I hope they can get it back together. With the new Jimmy John's right down the street, the competition is fierce.
Atmosphere: 2
Food: 2
Service: 2
I come here every week, the employees are very nice and do a great job. This subway has a comfortable atmosphere and if you need food, go to Subway. Edit: This was from 6 years ago so Can't say if it's true anymore
My first time eating here at this location and the food was good. What I was confused about was the door was wide open on a hot day the other day. Me and a friend of mine went to grab lunch between 2 and 3 pm. Hot inside. Two Hispanic woman working there killing flies that were all over the place. The bilingual younger Hispanic woman was saying rude things in Spanish under her breath while we ate and it was just us two in there. I guess it's because we were choosing to sit and eat even with the flies. She must have been upset because of the situation she got herself and coworker in. Just unprofessional behavior on her part. She made some poor choices that day and I guess it made her feel stupid. She made that very clear.
Atmosphere: 1
Food: 5
Service: 1
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