Wendy's
5622 FM 423, Frisco
(214) 919-4547
Recent Reviews
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Get your annual keyring mini frosty to support a worthy cause. Free mini frosty everyday if you want.
Atmosphere: 5
Food: 5
Service: 5
One of the worst Wendy's in DFW. Extremely slow service, orders wrong most of the time, credit card system down often. Very disorganized staff always seem confused. Would not recommend.
Atmosphere: 3
Food: 3
Service: 1
There is no waiting and it is very efficient
Atmosphere: 5
Food: 5
Service: 5
Worst service I've ever had at a Wendy's. The person running the counter had no idea how to work the register. The manager never apologized for their ineptness. VERY VERY DISAPPOINTED. WE WILL NOT BE
Food: 3
Service: 1
Order on the kiosks and sit and wait to be called to pick up. Good food prepared right and always delicious.
Atmosphere: 3
Food: 5
Service: 3
I ordered the $5 Biggie Meal. The fries and nuggets must have been sitting out for a while because they were luke warm at best. But the burger was the biggest disappointment. This was literally the smallest, thinnest patty I have ever eaten in my life. I have had sliders that would put this..."burger"...to shame. The only positive note was the tomato was fresh, and funny enough, thicker than the patty.
Food: 1
Service: 4
Too greasy. Old oil.
I’ve never been to this location where they didn’t screw up my order at the drive thru. You’d think I’d learn my lesson and check my order before getting home, stupidly believing they could actually do their job!
Atmosphere: 3
Food: 3
Service: 1
I am so frustrated that both Wendy’s on 423 cannot get a mobile order right. This is the 3rd time my order is wrong. Can you employees not read???
Food: 1
Service: 1
Well I can't believe it but I'm sitting here enjoying my classic chicken sandwich and I look for no reason and I'm like omg it actually pink in the middle. Not off pink, all the way pink. I opened the second one up and same thing. Be careful.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered from Value Menu....it was hot, fresh and delicious?
Atmosphere: 5
Food: 5
Service: 5
I had a fantastic time at Wendy’s! Gerald’s warm and welcoming demeanor made our visit special, and Chase’s hospitality was greatly appreciated. The remodeled interior added to the enjoyable experience, making it a wonderful outing for our family. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Slow. Rude. Careless. Took 25 min to get two orders out. This happens every single time. We drive 10min out of the way to go to a better location.
Atmosphere: 1
Food: 1
Service: 1
I went to the location on E Broad Street in Mansfield. The service is very slow. The workers seem to be confused running in circles bumping into each other. I made the mistake of going there on my 30 minute lunch break and the workers was giving out the wrong orders left and right. My order was given out to the wrong person twice!! I spent my entire lunch waiting on my order plus another 15 minutes!! IF the food wasn't so good I would quit going to Wendy's altogether. Beware of the mobile app!! I used it to order the 5 dollar biggie bag which should of cost me just under 6 bucks but when I submitted the order, it was charged 24.98!! I'm still trying t9 get my money back and their customer service phone number is useless as it will place u on hold for about 30 minutes and then the call will hang up!! Ridiculous!! What kind of people do you have employed?? Wow!
Atmosphere: 3
Food: 5
Service: 1
Great food. Bad bathrooms
Atmosphere: 1
Food: 5
Service: 5
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