AC is busted and has been for weeks according to employees. Supplies like straws not stocked and had to ask. They forgot my milkshake with my meal and I had to ask for it. Staff spent a bit of time complaining at each other.
Atmosphere: 2
Food: 4
Service: 3
teminger2
Soft serve is the best hands down!
Atmosphere: 3
Food: 5
Service: 4
Valerie Smith
It could of used some work
Food: 3
P. Croom
4 stars for going thru the drive thru...sometimes there are looonngg waits for people to move after they get their orders.
Atmosphere: 4
Food: 5
Service: 5
Artis Artis
Oh my goodness 🤩 I'm beyond excited this location still make Tropical Blizzard. I stay in Dallas: they either don't serve it or they don't have all the ingredients. Gainesville DQ took me back to my childhood 😋 yummy. Can't wait to go back❣️
Food: 5
Service: 5
Nate Tinius
Deaf friendly!!!! 1 person is hard of hearing employees here!!!
Food: 5
Service: 5
Jennifer Russell
I loved it
Atmosphere: 5
Food: 5
Service: 5
Kerri Pfuehler
If I could give this DQ zero stars I would. Nearly 30 minutes for 4 blizzards it’s not acceptable.
Atmosphere: 1
Service: 1
Hasan Wattar
Manager with the long hair was ripping the employees out unacceptably. Yelling and cussing. They need better. He needs to be fired. Tonya was great!
Atmosphere: 1
Service: 1
michael mcdonal
Had half a taco out of a 3 taco order.The meat looks like it's been sitting underneath the light all day The holitos were half breaded. The fries were cold Also it looks like they've been sitting under a lamp a half a day Slightly warm steak finger basket Service was slow
I hesitate to complain about the specialty burger I ordered. For me it had a freezer burn aftertaste. But my wife's hungerbuster was top notch. The southern tea was spot on. I couldn't help but notice that the majority of the tables were dirty.
Atmosphere: 5
Food: 3
Service: 5
Melissa Garcia
Tables and floors were dirty. I had to clean the area where I was going to sit my family. Customer service was horrible. Lady taking my order didn't great me. She couldn't hear me due to wearing her AirPod. I asked for a side of Jalitos and she took my son's fries off the order instead. I went back to order an additional side of Jalitosis with another order and she still didn't hear my son and she didn't charge him, so I didn't get them. So not good customer service. Won't be coming back.
Atmosphere: 2
Food: 3
Service: 1
Terry Pinson
Ordered the belt buster meal deal with cheese and a hunger buster only with cheese. Over $20. 😕The cheese is .80 per slice. They make a tasty burger I must say. It tastes like a sonic burger only flame broiled. I did like it.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger
Kerrie Anderson
The girl working the drive-thru window at nighttime is anything but friendly. She acts like she absolutely hates her job. Asking her for napkins is like asking her to kill her first-born. We've stopped in several times over the past few weeks & finally addressed it with the manager last night who jokingly laughed it off. It's absolutely not funny. RUDENESS is not funny!
Updated 03/21/25: Complete 360. The young lady in the drive-thru is new, bubbly & fun. She always smiles. She makes my day every time I stop by. I believe her name is Bailey. Keep up the good work young lady!
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Steak Fingers, Queen's Tacos, Steak Finger Country Basket
Penny Spiegel
The drive thru female was absolutely lovely. Food is consistent
AC is busted and has been for weeks according to employees. Supplies like straws not stocked and had to ask. They forgot my milkshake with my meal and I had to ask for it. Staff spent a bit of time complaining at each other.
Atmosphere: 2
Food: 4
Service: 3
Soft serve is the best hands down!
Atmosphere: 3
Food: 5
Service: 4
It could of used some work
Food: 3
4 stars for going thru the drive thru...sometimes there are looonngg waits for people to move after they get their orders.
Atmosphere: 4
Food: 5
Service: 5
Oh my goodness 🤩 I'm beyond excited this location still make Tropical Blizzard. I stay in Dallas: they either don't serve it or they don't have all the ingredients.
Gainesville DQ took me back to my childhood 😋 yummy. Can't wait to go back❣️
Food: 5
Service: 5
Deaf friendly!!!! 1 person is hard of hearing employees here!!!
Food: 5
Service: 5
I loved it
Atmosphere: 5
Food: 5
Service: 5
If I could give this DQ zero stars I would. Nearly 30 minutes for 4 blizzards it’s not acceptable.
Atmosphere: 1
Service: 1
Manager with the long hair was ripping the employees out unacceptably. Yelling and cussing. They need better. He needs to be fired. Tonya was great!
Atmosphere: 1
Service: 1
Had half a taco out of a 3 taco order.The meat looks like it's been sitting underneath the light all day The holitos were half breaded.
The fries were cold Also it looks like they've been sitting under a lamp a half a day Slightly warm steak finger basket Service was slow
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I hesitate to complain about the specialty burger I ordered. For me it had a freezer burn aftertaste. But my wife's hungerbuster was top notch. The southern tea was spot on. I couldn't help but notice that the majority of the tables were dirty.
Atmosphere: 5
Food: 3
Service: 5
Tables and floors were dirty. I had to clean the area where I was going to sit my family. Customer service was horrible. Lady taking my order didn't great me. She couldn't hear me due to wearing her AirPod. I asked for a side of Jalitos and she took my son's fries off the order instead. I went back to order an additional side of Jalitosis with another order and she still didn't hear my son and she didn't charge him, so I didn't get them. So not good customer service. Won't be coming back.
Atmosphere: 2
Food: 3
Service: 1
Ordered the belt buster meal deal with cheese and a hunger buster only with cheese. Over $20. 😕The cheese is .80 per slice. They make a tasty burger I must say. It tastes like a sonic burger only flame broiled. I did like it.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger
The girl working the drive-thru window at nighttime is anything but friendly. She acts like she absolutely hates her job. Asking her for napkins is like asking her to kill her first-born. We've stopped in several times over the past few weeks & finally addressed it with the manager last night who jokingly laughed it off. It's absolutely not funny. RUDENESS is not funny!
Updated 03/21/25: Complete 360. The young lady in the drive-thru is new, bubbly & fun. She always smiles. She makes my day every time I stop by. I believe her name is Bailey. Keep up the good work young lady!
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Steak Fingers, Queen's Tacos, Steak Finger Country Basket
The drive thru female was absolutely lovely. Food is consistent
Atmosphere: 5
Food: 4
Service: 5
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