i specifically asked for NO tomatoes and NO cheese on my spicy chicken sandwich the girl even asked me about the cheese and i said no but i open up my sandwich and what do i see? BOTH tomatoes and cheese. i am upset.
Atmosphere: 3
Food: 5
Service: 1
Audrey Stants
I’ve lived in this town my entire 21 years of life and this jack in the box has been here just as long. That being said, I am no stranger to going and getting a meal here! In the last couple years there was a policy put in place that extra sauce was a 25 cent charge. No problem. I always order one singular ranch. I have not ever been charged for a singular ranch with my order. Well today going through the drive though that’s what I ordered was ONE ranch. I saw they charged an extra 25 cents to my order before I pulled away. When I finally got to the window, before I went to pay I asked the heavier set white woman with tattoos if she could remove the charge for the ONE ranch. I explained how I had never been charged for a SINGULAR ranch before and I did not care if I got the sauce with my order or not. I did not want to pay an extra charge for ONE ranch. I was already putting it on my credit card anyways. Times are tough. The employee then began to rudely explain to me that the policy has been the same the whole 8 months she’d been working there and whoever wasn’t charging me wasn’t doing their job. She then also asked if this was my first time at Jack in the box. I don’t understand why the employee made such a big deal about me asking to take a sauce off of my order. There is a sign in the window stating extra sauce will be a 25 cent charge, nowhere does it say ONE ranch with your order is also a charge. The entire interaction was embarrassing to say the least…I guess until I get rich or this supposed policy is lifted I will have to avoid eating here.
Atmosphere: 1
Food: 3
Service: 1
Bridgette Holland
The service was kind of crappy when I went through the drive-thru the food is always good the atmosphere inside when I went and ate in was really nice
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burger, Fries, Curly Fries, Cheeseburger, Jumbo Jack, Tiny Tacos, French Fries, Onion Rings, Ultimate Cheeseburger, Breakfast Combo with a Hamburger
Kylee Meama
Have to wait in the drive thru line to get my carry out order after 10:30. Which is funny because they let in another group of people into the lobby for there’s but I wasn’t allowed in for mine so I had to wait for mine in the drive thru line. Seems a little discriminating doesn’t it.
Service: 1
Carrie Thomason
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
Janette Ashton
I like it my food is always fresh & hot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Fries, Jumbo Jack, Breakfast Combo with a Hamburger
Brandi Lopez-Ortiz
i didn’t order a taco and it came half eaten so uhm, was this someone’s food from break? and yall didn’t give my fries 🙄
Madison Ervin
EXTREMELY rude staff!
Atmosphere: 1
Food: 1
Service: 1
Dugg Jay
This place is terrible. They get orders wrong and they take Uber 45 minutes to an hour to fill your order, and they did load my tiny tacos that multiple times takes a loaded time. Don't waste your time terrible food.
Atmosphere: 1
Food: 1
Service: 1
Mary Brown
Did not like this place at all the people are rude they don't speak English in the burgers are old and nasty
me and my sister and my whole family went to Jack-in-the-Box and the food was disgusting. It was soggy, but the meat was very good. The tacos were so soggy but my sister threw up after and now we don’t like eating Jack-in-the-Box no more.
Holly Gaston
Im not one to write a review but the service here was so bad the person giving us our food rolled his eyes because he didn't give us the food we payed for. They gave us the wrong food 3 times.
Atmosphere: 1
Food: 2
Service: 1
Bbisk
When we ordered the employee that took our order was so inattentive as I had to repeat my order. She was too busy talking to her fellow employee. She didn’t greet us or even acted like she cared. After we placed our order and we went and sat down, after waiting about 15 minutes my husband went to the front to ask about our food; same lady sorta blew him off saying I’ll be with ya in a minute. But then the lady I believe to be the manager or owner walked to the front and he told her we have been waiting awhile. I brought the receipt to her and she gave us our food which was sitting them in the tray. She then apologized and gave us a refund. Thanks to her for recognizing that we are valued customers. I appreciate the way she handled the situation, so I will go back.
Justin Diaz
Don't y'all train new employees?? My "loaded" tiny tacos have no sauce or cheese in them, just lettuce. Shame.
i specifically asked for NO tomatoes and NO cheese on my spicy chicken sandwich the girl even asked me about the cheese and i said no but i open up my sandwich and what do i see? BOTH tomatoes and cheese. i am upset.
Atmosphere: 3
Food: 5
Service: 1
I’ve lived in this town my entire 21 years of life and this jack in the box has been here just as long. That being said, I am no stranger to going and getting a meal here! In the last couple years there was a policy put in place that extra sauce was a 25 cent charge. No problem. I always order one singular ranch. I have not ever been charged for a singular ranch with my order. Well today going through the drive though that’s what I ordered was ONE ranch. I saw they charged an extra 25 cents to my order before I pulled away. When I finally got to the window, before I went to pay I asked the heavier set white woman with tattoos if she could remove the charge for the ONE ranch. I explained how I had never been charged for a SINGULAR ranch before and I did not care if I got the sauce with my order or not. I did not want to pay an extra charge for ONE ranch. I was already putting it on my credit card anyways. Times are tough. The employee then began to rudely explain to me that the policy has been the same the whole 8 months she’d been working there and whoever wasn’t charging me wasn’t doing their job. She then also asked if this was my first time at Jack in the box. I don’t understand why the employee made such a big deal about me asking to take a sauce off of my order. There is a sign in the window stating extra sauce will be a 25 cent charge, nowhere does it say ONE ranch with your order is also a charge. The entire interaction was embarrassing to say the least…I guess until I get rich or this supposed policy is lifted I will have to avoid eating here.
Atmosphere: 1
Food: 3
Service: 1
The service was kind of crappy when I went through the drive-thru the food is always good the atmosphere inside when I went and ate in was really nice
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burger, Fries, Curly Fries, Cheeseburger, Jumbo Jack, Tiny Tacos, French Fries, Onion Rings, Ultimate Cheeseburger, Breakfast Combo with a Hamburger
Have to wait in the drive thru line to get my carry out order after 10:30. Which is funny because they let in another group of people into the lobby for there’s but I wasn’t allowed in for mine so I had to wait for mine in the drive thru line. Seems a little discriminating doesn’t it.
Service: 1
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
I like it my food is always fresh & hot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Fries, Jumbo Jack, Breakfast Combo with a Hamburger
i didn’t order a taco and it came half eaten so uhm, was this someone’s food from break? and yall didn’t give my fries 🙄
EXTREMELY rude staff!
Atmosphere: 1
Food: 1
Service: 1
This place is terrible. They get orders wrong and they take Uber 45 minutes to an hour to fill your order, and they did load my tiny tacos that multiple times takes a loaded time. Don't waste your time terrible food.
Atmosphere: 1
Food: 1
Service: 1
Did not like this place at all the people are rude they don't speak English in the burgers are old and nasty
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
me and my sister and my whole family went to Jack-in-the-Box and the food was disgusting. It was soggy, but the meat was very good. The tacos were so soggy but my sister threw up after and now we don’t like eating Jack-in-the-Box no more.
Im not one to write a review but the service here was so bad the person giving us our food rolled his eyes because he didn't give us the food we payed for. They gave us the wrong food 3 times.
Atmosphere: 1
Food: 2
Service: 1
When we ordered the employee that took our order was so inattentive as I had to repeat my order. She was too busy talking to her fellow employee. She didn’t greet us or even acted like she cared. After we placed our order and we went and sat down, after waiting about 15 minutes my husband went to the front to ask about our food; same lady sorta blew him off saying I’ll be with ya in a minute. But then the lady I believe to be the manager or owner walked to the front and he told her we have been waiting awhile. I brought the receipt to her and she gave us our food which was sitting them in the tray. She then apologized and gave us a refund. Thanks to her for recognizing that we are valued customers. I appreciate the way she handled the situation, so I will go back.
Don't y'all train new employees?? My "loaded" tiny tacos have no sauce or cheese in them, just lettuce. Shame.
Atmosphere: 1
Food: 1
Service: 1
It’s fast food!
Atmosphere: 4
Food: 4
Service: 4
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