Sarah’s On the Square
115 W California St, Gainesville
(940) 612-4782
Recent Reviews
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Tomato Gin Bisque soup is incredibly delicious. Love the decor and staff is amazing. We will definitely be coming back for desert!
Poor management. We arrived shortly before 7:00p pm on a below normal cold Friday night. Sign upon entry stated seat yourself, note that no hostess was there to greet patrons. We chose a table toward the middle near a wall to avoid the cold winter chill that blew each time the entry door was opened. When we arrived there were four tables with a minimum of four seats available, our party was simply our family two adults and two children. Once seated and situated we waited for a waitress who appeared after several minutes, short staffed for a Friday night. We were then notified we were sitting at a reserved table. Still lacking in all communication from the establishment we asked why they had not then had a hostess to greet and direct custimers the owners daughter began to argue and become more rude by the ask of simple questions on management. We moved to a corner table near the entry and observed several customers came and go as they were not greeted by a hostess only the sign of please seat yourself. We ordered drinks two kid sodas, a water and a flat coke with a shot of jack. This order took 10+ minutes (we had a few sips) and the food menu was small but some of the items seemed appealing. We sat and observed more customers come and go. By all appearances the reserved tables were for a LARGE wedding party they had failed to disclose to anyone. They must have been over capacity from our observation due to them not wanting to own up to their short comings of management skills. The restaurant should have closed to walk-in patrons and had the large party alone for a minimum time. Our waitress reappeared after 15-20 minutes to take our orders. We were given iced cold rolls that were doughy and not properly cooked along with cold butter balls. Only two sets of utensils. As we continued to sit we observed a table near the bar getting ready to leave and told our waitress we will be moving seats, yes told not asked, lack of planning on their part not a customer issue. We were then greeted with it's "reserved"...where are your reserved signs and exactly HOW MANY were in this party you double booked? This establishment needs a refresher on management skills and customer service from the "manager on duty" last night. We ended up walking out of the restaurant after our order was placed (and never saw the waitress again) and returned to our local favorite Krootz Brewing where we were greeted upon arrival and direct communication. We often frequent both mom and pop diners and five star across the country with our children and will never return to Sarah's again. Do better! And keep track of your capacity allowed!
Absolutely amazing! With a unique and eclectic menu, the food was fantastic! The service, friendly and attentive, and the beautiful location, decor and atmosphere made our lunch experience perfect. I highly recommend the Gin Tomato Bisque and the Mushroom Swiss Burger with seasoned fries. All that at very affordable prices! Tiffany was a wonderful server! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Everything is awesome!!! And so is Tiffany!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite places for lunch! So much history, beautiful, cozy little place and the food is so good!! Highly recommend this amazing spot!
Atmosphere: 5
Food: 5
Service: 5
Such a beautiful restaurant in downtown Gainesville!! The food was so delicious, the atmosphere was cool, and the servers were very pleasant! The building is gorgeous, and even has rooms to rent upstairs! They might even be haunted!!!
Atmosphere: 5
Food: 5
Service: 5
A++
I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Fresh, delicious food, and prompt, friendly service! Our favorite place to stop when traveling from Austin on I35. Highly recommended!
Atmosphere: 5
Food: 4
Service: 5
Adorable spot! Nicer than a diner, and more casual than a fancy restaurant. The food was well seasoned, flavorful, arrived quickly and hot. The pours were generous, and our server was friendly and attentive. It was our first time in, visiting from out of town. Definitely worth stopping!!
Atmosphere: 5
Food: 5
Service: 5
Their white wings are amazing! I really enjoyed the atmosphere and their service was on point! Will definitely be returning ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great food and a lovely place to enjoy lunch or dinner! ?
Atmosphere: 5
Food: 5
Service: 5
Great food, but a disgrace they charge an extra 4% for using AMEX instead of VISA.
Food: 5
Service: 2
Super cute restaurant, good food, friendly people fast service!
Very cute café. Have some really tasty lunch options. Server was very friendly and helpful. Will definitely stop by next time I'm in town.
Atmosphere: 5
Food: 5
Service: 5
Chicken fried steak was the worst I ever had. Best part of the me was the Irish whiskey and the wedge salad. Waitress didn’t know the difference between.a,chicken wing and a chicken breast.
Really disappointed.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Chicken Spaghetti
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