Schlotzsky's

Name: Schlotzsky's
Address: 201 I-35, Gainesville, Texas, 76240, US
Telephone: (940) 668-0997
Price range: $
Rating: 2.6

$ • Sandwich Shops, Caterers, Pizza

Hours:
201 I-35, Gainesville
(940) 668-0997

Menu Order Online

About Schlotzsky's

Schlotzsky's is a kid-friendly and wheelchair accessible restaurant with ample parking. The staff is generally knowledgeable and helpful, including a friendly register worker with a slight African accent. However, the clean and inviting atmosphere does not completely make up for the disappointing sandwich quality. The bun can be dry, and the meat and vegetables may not meet expectations. Customers have noted that they were out of several menu items, including the roast beef sandwich and cinnamon roll, even when they were visible at the counter. Sandwiches have been reported to fall apart due to a lack of toothpicks. Additionally, the environment can be distracting, with loud TV playing YouTube videos during meals. While the California flatbread and sugar cookies are favorites among some, the service experience may not meet everyone's needs. Customers have pointed out the need for improvement in sanitation and the speed of cleaning tables after diners leave. Although the service is commendable, especially from the supervisor and cashier, younger hourly workers may lack some initiative in customer service etiquette. Overall, the sandwich experience may not always be worth the visit, especially with other good options available.