Starbucks
502 W California St, Gainesville
(940) 612-1758
Recent Reviews
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Had a good experience and my order was fast. The staff was nice too
Atmosphere: 4
Food: 4
Service: 4
I asked for decaf, they had none made so i concented to a pour over which is not as good. Then when i asked for my refill, it was questionable, but they gave in.
Atmosphere: 2
Service: 2
Always consistent. I wish they parking was bigger, but this doesn't stop me from grabbing myself a tasty drink.
Atmosphere: 4
Food: 4
Service: 4
This is by far the WORST Starbucks I have EVER been to! They refused to make my iced shaken espresso the way I order it at EVERY Starbucks across Texas and Oklahoma because it goes against their “procedure”. I get this drink twice a day and never had any issues. This lady tried to tell my husband, they CANNOT make an iced shaken espresso with whole milk on the side… It HAS to have the milk IN the drink which is a LIE. I have ordered it the same way forever and it is always $6.01. The only reason that I do not get the milk IN the drink is because they put WAY too much. I need a half full pup cup. She said she had no way of ringing it up the way that I order it. That pesky little “ask me” button just WOULDN'T suffice! I pay for the whole milk ANYWAYS as it comes in the drink but because I wanted to pour it in myself, she refused. I don’t need a tall cup of milk, I don’t even need a short, I needed a tiny bit. I order it this way to keep from having to have it remade seeming how nobody knows what a “tiny splash” means. Basically ole Gina thought I was trying to screw the company by getting the milk that COMES IN THE DRINK on the side. I’m baffled. In 12 years, I have NEVER had someone tell me that they absolutely CANNOT put my milk in a pup cup on the side. She told me I need to order it as an iced espresso with a tall cup of milk. BUT if we are “following procedure”, an iced espresso is NOT shaken. It was all avoidable she just wanted to be as difficult as possible. I’ve never experienced someone so incompetent and petty. She definitely DOES NOT need to be a manager. Went up the road a few miles and ordered it like I do at every other Starbucks and the lady made it perfectly and happily.
Atmosphere: 1
Food: 1
Service: 1
Have gone to this location several times...recently the quality has gone down the drain. Flavorless drinks . Order 2 drinks the same size...1 was a smaller cup with GRAFFITI drawn on it. Paid for 2 same size drinks. Gave this place several chances to get things right. Not gonna waste any more of my money.
The drinks at the Starbucks are made correctly and taste very well. Atmosphere, it's great in customer service for me.
Atmosphere: 5
Service: 5
Tasty off
Atmosphere: 5
Food: 5
Service: 5
Ordered a honey almond milk flat white and I got a flavorless cup of hot almond milk. Didn’t realize my drink was bad until I was 15 miles North on 35 and couldn’t turn around. Disappointing because it was the second time I got a bad drink from this location. Hope they get better. But I’m not returning.
Hate this place
This is the only Starbucks that has NEVER gotten my order wrong! Staff is hit and miss, but aren't we all on a bad day?... it's always been 1 of the few stores I could actually enjoy sitting in to do my work.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
I bought a hot chocolate and some blueberry muffins. The hot chocolate was terrible (I poured it out), but the blueberry muffins are really good! If it wasn't for the muffins and the nice people working there, this would be a one-star rating.
I then tried another Starbucks on my trip, thinking the hot chocolate was a fluke, but nope. That one was a little bit better, but it was still bad overall as well! I poured that one out, too!
Starbucks, please improve your hot chocolate for those of us who don't drink coffee. And please do not get rid of those tasty blueberry muffins!
Atmosphere: 4
Food: 3
Service: 4
Coffee is good!
But the music sound is too much loud such a way we can’t have conversations with other person in the store. I requested to lower the sound for 3 times and no response.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Sandwich, Iced Caramel Macchiato
Parking was tight but starbys is always a win when you need a good coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Iced Caramel Macchiato
Most of the time when I go in there, there are three individual employees that always make my day because they are so friendly, I started going last year and have become a regular and I'm always greeted with a smile and if it's slow enough actually engage in conversation. I absolutely love going in because of those three
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baked Apple Croissant
Wow! This Starbucks exceeded my expectations! We had to make an unexpected bathroom stop and hoped for the best. Exceptionally clean, friendly staff, great selection.
Atmosphere: 5
Food: 5
Service: 5
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