Starbucks
502 W California St, Gainesville
(940) 612-1758
Recent Reviews
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Service was fast and great
Staff is great. Very kind and so quick!
Atmosphere: 5
Food: 5
Service: 5
Most people know Starbucks sucks but this location takes the cake. Bug infested, rude staff, and an impossibly tiny parking lot make this by far the worst Starbucks experience I've ever had, thank god they're building a 7Brew down the street so this place can die like it should have a decade ago.
Atmosphere: 1
Food: 1
Service: 1
What a great Starbucks. Tried to go to the local place but missed it by 2 minutes. The people in here were so nice and helpful. The coffee drinks were all done correctly and tasty. I love that they have a clover system and I was able to get dark roast at 2p. Will come back here
Atmosphere: 5
Service: 5
Always friendly service...
Atmosphere: 5
Service: 5
Went with the kids for a little caffeine boost before shopping. My tea was not great. I had to have them replace my two little ones hot chocolate. They were complaining it tasted like water. The staff was super nice and offered to remake them before I could even ask. We got them back and one still did not like it. My oldest and her friend drank theirs and loved it. We did not eat. We sat outside and it was nice .
Atmosphere: 4
Food: 3
Service: 5
Every time I go in here everyone is so welcoming very kind they always get my order right thank you guys
Atmosphere: 5
Food: 5
Service: 5
4/15/25 at 8am- skinny, Older blonde lady at the window, pony tail, with glasses, said her name was “Jan” or something like that, had HORRIBLE ATTITUDE!
Atmosphere: 3
Service: 1
Dropped by and encountered the nicest barista! Abby legit had so much patience with us; she took her time answering our questions about coffee and she knows her stuff!
Food: 5
Service: 5
As always iced caramel macchiato is a win
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
Had a good experience and my order was fast. The staff was nice too
Atmosphere: 4
Food: 4
Service: 4
I asked for decaf, they had none made so i concented to a pour over which is not as good. Then when i asked for my refill, it was questionable, but they gave in.
Atmosphere: 2
Service: 2
Always consistent. I wish they parking was bigger, but this doesn't stop me from grabbing myself a tasty drink.
Atmosphere: 4
Food: 4
Service: 4
This is by far the WORST Starbucks I have EVER been to! They refused to make my iced shaken espresso the way I order it at EVERY Starbucks across Texas and Oklahoma because it goes against their “procedure”. I get this drink twice a day and never had any issues. This lady tried to tell my husband, they CANNOT make an iced shaken espresso with whole milk on the side… It HAS to have the milk IN the drink which is a LIE. I have ordered it the same way forever and it is always $6.01. The only reason that I do not get the milk IN the drink is because they put WAY too much. I need a half full pup cup. She said she had no way of ringing it up the way that I order it. That pesky little “ask me” button just WOULDN'T suffice! I pay for the whole milk ANYWAYS as it comes in the drink but because I wanted to pour it in myself, she refused. I don’t need a tall cup of milk, I don’t even need a short, I needed a tiny bit. I order it this way to keep from having to have it remade seeming how nobody knows what a “tiny splash” means. Basically ole Gina thought I was trying to screw the company by getting the milk that COMES IN THE DRINK on the side. I’m baffled. In 12 years, I have NEVER had someone tell me that they absolutely CANNOT put my milk in a pup cup on the side. She told me I need to order it as an iced espresso with a tall cup of milk. BUT if we are “following procedure”, an iced espresso is NOT shaken. It was all avoidable she just wanted to be as difficult as possible. I’ve never experienced someone so incompetent and petty. She definitely DOES NOT need to be a manager. Went up the road a few miles and ordered it like I do at every other Starbucks and the lady made it perfectly and happily.
Atmosphere: 1
Food: 1
Service: 1
Have gone to this location several times...recently the quality has gone down the drain. Flavorless drinks . Order 2 drinks the same size...1 was a smaller cup with GRAFFITI drawn on it. Paid for 2 same size drinks. Gave this place several chances to get things right. Not gonna waste any more of my money.
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