Came to pick up a pizza, they apparently "dropped it" 10 minutes earlier but never remade the pizza. Then when I finally get the pizzas, they only put half the toppings on one half of the pizzas raw, not even cooked. At that point I had already been waiting in the place for 35 minutes but my order was supposed to be ready an hour ago and just wanted to leave. Never coming back. Never was reached out to fix the issue and when I called I was always told "the manager is busy".
Atmosphere: 1
Food: 1
Service: 1
Hunter
STAY AWAY. We’ve ordered from them twice now. The first time I thought might’ve just been a fluke. Our order was completely wrong AND It took over an hour and a half for a food to get to us. But, we thought hey, it might just be a fluke. No big deal so we ordered again this week and two hours later our food hadn’t arrived. Tried to call the store, but they weren’t accepting calls. There was no updates on the mobile app. After calling the customer service line 9 times….2 hours later I finally get in touch with the store And they said the delivery driver just never brought it to us. They offered to remake our food, but it would take another 30 minutes. I told them to please just cancel the order and refund us our money. Person on the phone was really nice but seemed completely incompetent. So basically our entire afternoon was spent. Just trying to get in touch with someone on the $60 we spent to order takeout. Also, if you try to call the store, it goes to some outsourced Indian company? Who barely speaks English and won’t connect you to the store because they can’t. Just a WILD situation going on up there. So stay sway.
Jimmy Lanham
We used to live it but things have went down hill waiting for a comeback
Atmosphere: 1
Food: 3
Service: 2
Sha-Nece Larry
I ordered through Uber eats but it came from this store. Part of my meal was an order of six wings for $9.89 the nerve of them to put the smallest wings in the oven the pizza was ok but I spent a nice amount to have that be a part I didn’t even enjoy lol
Food: 1
Michael Crutcher
We order 2 pizzas and wings at 4:00 and was told it would be 6:00pm for delivery. We didn’t get our Pizza until 6:45pm. When we received it and got it to the kitchen, 1 of our Large Pizza boxes was EMPTY. No pizza!!! When you call to complain no one answers the phone and it’s a constant loop on suck customer service with nothing but excuses. Who do yall got working there? Crackheads!!!
Atmosphere: 1
Food: 1
Service: 1
Anrico Lockhart
I've never in my life tasted a nasty pizza before until I had this pizza. My order was made wrong and had to be remade and delivered again. I asked for extra sauce on the pizza which should not have been difficult and it had basically no sauce on it. When the pizza was delivered it wasn't even warm. It is too much for this place to get things right. I'll never order from them again.
Food: 1
Forrest Byas
Couldn't order a carryout pizza. "No online today, I'm the only one in the store" Pathetic.
Service: 1
jessica schaefer
We made it a point to make it a contactless delivery they canceled the order because “knocking and no one answered” they canceled my order twice the manager hung up the phone when I called to complain about this situation I waited three hours for nothing. If I could leave zero stars I definitely would
Atmosphere: 1
Food: 1
Service: 1
Isabel Vasques
Horrible, I paid damm near 20$ bucks for these wings just to get basically chicken nuggets with sauce barely drizzled on them. This was a waste of money and time. save your money guys…
Atmosphere: 1
Food: 1
Service: 1
Tiffany Hauck
The pizza I ordered was great, however the breadsticks were HORRIBLE!! No seasoning whatsoever. Just cooked dough. There is no excuse!
They were super busy, and all employees were working very hard, but they were super rude to everyone, and my pizza was not what I ordered. I did not realize it until we had already returned to our rental. Since we were from out of town and they were so busy, I did not bother to contact them to ask for the pizza to be made correctly.
Atmosphere: 1
Food: 2
Service: 1
Jeffrey Weeks
Food was made as ordered and tasted amazing. They seemed to be short staffed so the pizza didn't get out as quick as they advertised, but it was worth the wait.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Cheese Pizza
Van Pierre
I haven't had Papa Johns in years. Pizza didn't taste the same it was like it was bland. I was very disappointed. I ordered wings and it was very small. They taste okay, but too small. Service was okay, no one was smiling.
Atmosphere: 3
Food: 3
Service: 3
misty valdez
This has to be the worse overcooked pizza ever and I used to like it waited over 75 minutes for delivery and call them back said they had no drivers but said I ordered a hour ago and you told me 45 minutes so they ended sending it with Doordarsh hope they didn't bill me fixing to check and see but realy a terrible pizza if I had a ride I would have took it back
Mitchell Meier
I bit into a piece of pizza and I pulled out a long strand of hair!! I still can't eat pizza!!!
Came to pick up a pizza, they apparently "dropped it" 10 minutes earlier but never remade the pizza. Then when I finally get the pizzas, they only put half the toppings on one half of the pizzas raw, not even cooked. At that point I had already been waiting in the place for 35 minutes but my order was supposed to be ready an hour ago and just wanted to leave. Never coming back. Never was reached out to fix the issue and when I called I was always told "the manager is busy".
Atmosphere: 1
Food: 1
Service: 1
STAY AWAY. We’ve ordered from them twice now. The first time I thought might’ve just been a fluke. Our order was completely wrong AND It took over an hour and a half for a food to get to us. But, we thought hey, it might just be a fluke. No big deal so we ordered again this week and two hours later our food hadn’t arrived. Tried to call the store, but they weren’t accepting calls. There was no updates on the mobile app. After calling the customer service line 9 times….2 hours later I finally get in touch with the store And they said the delivery driver just never brought it to us. They offered to remake our food, but it would take another 30 minutes. I told them to please just cancel the order and refund us our money. Person on the phone was really nice but seemed completely incompetent. So basically our entire afternoon was spent. Just trying to get in touch with someone on the $60 we spent to order takeout. Also, if you try to call the store, it goes to some outsourced Indian company? Who barely speaks English and won’t connect you to the store because they can’t. Just a WILD situation going on up there. So stay sway.
We used to live it but things have went down hill waiting for a comeback
Atmosphere: 1
Food: 3
Service: 2
I ordered through Uber eats but it came from this store. Part of my meal was an order of six wings for $9.89 the nerve of them to put the smallest wings in the oven the pizza was ok but I spent a nice amount to have that be a part I didn’t even enjoy lol
Food: 1
We order 2 pizzas and wings at 4:00 and was told it would be 6:00pm for delivery. We didn’t get our Pizza until 6:45pm. When we received it and got it to the kitchen, 1 of our Large Pizza boxes was EMPTY. No pizza!!! When you call to complain no one answers the phone and it’s a constant loop on suck customer service with nothing but excuses. Who do yall got working there? Crackheads!!!
Atmosphere: 1
Food: 1
Service: 1
I've never in my life tasted a nasty pizza before until I had this pizza. My order was made wrong and had to be remade and delivered again. I asked for extra sauce on the pizza which should not have been difficult and it had basically no sauce on it. When the pizza was delivered it wasn't even warm. It is too much for this place to get things right. I'll never order from them again.
Food: 1
Couldn't order a carryout pizza. "No online today, I'm the only one in the store" Pathetic.
Service: 1
We made it a point to make it a contactless delivery they canceled the order because “knocking and no one answered” they canceled my order twice the manager hung up the phone when I called to complain about this situation I waited three hours for nothing. If I could leave zero stars I definitely would
Atmosphere: 1
Food: 1
Service: 1
Horrible, I paid damm near 20$ bucks for these wings just to get basically chicken nuggets with sauce barely drizzled on them. This was a waste of money and time. save your money guys…
Atmosphere: 1
Food: 1
Service: 1
The pizza I ordered was great, however the breadsticks were HORRIBLE!! No seasoning whatsoever. Just cooked dough. There is no excuse!
Food: 2
Service: 5
Restaurantji Recommends
They were super busy, and all employees were working very hard, but they were super rude to everyone, and my pizza was not what I ordered. I did not realize it until we had already returned to our rental. Since we were from out of town and they were so busy, I did not bother to contact them to ask for the pizza to be made correctly.
Atmosphere: 1
Food: 2
Service: 1
Food was made as ordered and tasted amazing. They seemed to be short staffed so the pizza didn't get out as quick as they advertised, but it was worth the wait.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Cheese Pizza
I haven't had Papa Johns in years. Pizza didn't taste the same it was like it was bland. I was very disappointed. I ordered wings and it was very small. They taste okay, but too small. Service was okay, no one was smiling.
Atmosphere: 3
Food: 3
Service: 3
This has to be the worse overcooked pizza ever and I used to like it waited over 75 minutes for delivery and call them back said they had no drivers but said I ordered a hour ago and you told me 45 minutes so they ended sending it with Doordarsh hope they didn't bill me fixing to check and see but realy a terrible pizza if I had a ride I would have took it back
I bit into a piece of pizza and I pulled out a long strand of hair!!
I still can't eat pizza!!!
Atmosphere: 1
Food: 1
Service: 1
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