Drive-thru, paid cash. They told me they didn’t have $1 bill or quarters for change. So they kept $1 extra dollar above the total price. That is totally unacceptable for a business and reflects poorly on management. If you cannot make exact change you error on the side of the customer, not the business.
Food: 3
Service: 1
Laurie Pond
Food was okay. Requested extra cherries in the twisted flamingo and was assured there would be and got home and no cherries in the drink at all. Very disappointing
Food: 3
Service: 1
Owen
Absolute B.S. I cannot believe this place is still in business. Ordered a cranberry limeade slush with mango and a Heath sonic blast, got a strawberry limeade with no ice whatsoever and a cup of ice cream with .01 micrograms of a heath bar on top (by ice cream I mean cold milk, it was soupy). They only got the food right. Don’t go to this sonic, the Waffle House a couple miles away most likely is a million times better.
Atmosphere: 3
Food: 3
Service: 1
Yuriria Arenas
Haven't been on any Sonic before, and I have a really nasty experience today at this location. The woman who was on the other side of the microphone taking the order was really rude, so I decided not to buy anything. To bad, I'll be looking forward to trying their burgers and shakes, but customer service comes first.
Atmosphere: 1
Food: 1
Service: 1
Lonnie Meador
This has been a shady nuisance for some time now . Today’s expierence is no difference. The came to 12.20 . The attendant came out before the food was ready and asked for the money. It was not quite ready looking for the change to accommodate her. Now the change should have been a total of $10. She returned but only eight dollars and walked away. I pushed the button to let the people know they refused to answer the call button so I had to actually call the number on the receipt here and speak to someone and have them Have them return the lady so I can get my money back. She did not explain why she did not give me the correct to change. She said oh that went into my tip and then as she keeps walking to serve other people, she gives us that cross side look. This is fire. This is far beyond acceptable for any business And if sonic was a reliable company, they would reply, but they won’t so there’s no need to call their business center and explain to them what happened it’s probably owned by a local man that doesn’t care Others so long as he makes that book of the tourist . Now that’s just assuming I can’t be certain but be aware. This is not the only time that I’ve had issues with this sonic in particular so just beware.
Eric Buschman
Wonderful view of the Gulf of Mexico! Otherwise, just like any other Sonic. Fast, friendly service.
Atmosphere: 3
Food: 3
Service: 4
Nicholas Bonner
Lady told me they were sold out of ice cream until tomorrow... I call BS...
Linda Hyder
Food wasn't that good, and prices are high for fast food
Atmosphere: 3
Food: 2
Service: 5
Tim Qureshi
Rude and very unprofessional customer service by the drive through window guy he gave me someone else’s order and charged Us for our order. When we went back to get the order we placed initially, he asked us to pay again we told him you gave us someone else’s order and you already charged us for our initial order. This drive through window guy got so defensive and disrespectful and refused to set things right even after showing him the receipt. I didn’t had time or energy to argue we just Left the food (without any refund) not coming back anymore to this Sonic on the Galveston island. I’m taking my business elsewhere where they treat customers with respect and not mess up customers orders.
Atmosphere: 1
Food: 1
Service: 1
Jesus Alberto Torres P.
They need to improve their drinks, they are pure water. The attention and food very good
Dietary restrictions: Not a good place to go if on a diet.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Burger, Tots
Michael Smith
Got the order wrong car hop was ok but the one on the speaker was a little rude also they forgot the signature mints as well as ketchup for the fries that's the part they got wrong wanted fries not tator tots oh and the staw was to short for the drink
Atmosphere: 5
Food: 4
Service: 1
Jesus Torres
They need to improve their drinks, they are pure water. The attention and food very good
Atmosphere: 4
Food: 4
Service: 4
Carri Hatfield
Always a great place for your favorite drink!!
Food: 5
Service: 5
Recommended dishes: Premium Beef Hot Dogs Chili Cheese Coney, French Toast Sticks, Sundaes, Corn Dog, French Toast, Double Cheeseburger, Onion Rings, Cheese Tots
Torrie Goode
Great. Exactly the same everything. What you expect.
Drive-thru, paid cash. They told me they didn’t have $1 bill or quarters for change. So they kept $1 extra dollar above the total price. That is totally unacceptable for a business and reflects poorly on management. If you cannot make exact change you error on the side of the customer, not the business.
Food: 3
Service: 1
Food was okay. Requested extra cherries in the twisted flamingo and was assured there would be and got home and no cherries in the drink at all. Very disappointing
Food: 3
Service: 1
Absolute B.S. I cannot believe this place is still in business. Ordered a cranberry limeade slush with mango and a Heath sonic blast, got a strawberry limeade with no ice whatsoever and a cup of ice cream with .01 micrograms of a heath bar on top (by ice cream I mean cold milk, it was soupy). They only got the food right. Don’t go to this sonic, the Waffle House a couple miles away most likely is a million times better.
Atmosphere: 3
Food: 3
Service: 1
Haven't been on any Sonic before, and I have a really nasty experience today at this location. The woman who was on the other side of the microphone taking the order was really rude, so I decided not to buy anything. To bad, I'll be looking forward to trying their burgers and shakes, but customer service comes first.
Atmosphere: 1
Food: 1
Service: 1
This has been a shady nuisance for some time now . Today’s expierence is no difference. The came to 12.20 . The attendant came out before the food was ready and asked for the money. It was not quite ready looking for the change to accommodate her. Now the change should have been a total of $10. She returned but only eight dollars and walked away. I pushed the button to let the people know they refused to answer the call button so I had to actually call the number on the receipt here and speak to someone and have them Have them return the lady so I can get my money back. She did not explain why she did not give me the correct to change. She said oh that went into my tip and then as she keeps walking to serve other people, she gives us that cross side look. This is fire. This is far beyond acceptable for any business And if sonic was a reliable company, they would reply, but they won’t so there’s no need to call their business center and explain to them what happened it’s probably owned by a local man that doesn’t care Others so long as he makes that book of the tourist . Now that’s just assuming I can’t be certain but be aware. This is not the only time that I’ve had issues with this sonic in particular so just beware.
Wonderful view of the Gulf of Mexico! Otherwise, just like any other Sonic. Fast, friendly service.
Atmosphere: 3
Food: 3
Service: 4
Lady told me they were sold out of ice cream until tomorrow... I call BS...
Food wasn't that good, and prices are high for fast food
Atmosphere: 3
Food: 2
Service: 5
Rude and very unprofessional customer service by the drive through window guy he gave me someone else’s order and charged
Us for our order. When we went back to get the order we placed initially, he asked us to pay again we told him you gave us someone else’s order and you already charged us for our initial order. This drive through window guy got so defensive and disrespectful and refused to set things right even after showing him the receipt. I didn’t had time or energy to argue we just Left the food (without any refund) not coming back anymore to this Sonic on the Galveston island. I’m taking my business elsewhere where they treat customers with respect and not mess up customers orders.
Atmosphere: 1
Food: 1
Service: 1
They need to improve their drinks, they are pure water. The attention and food very good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Typical Sonic. Good service.
Dietary restrictions: Not a good place to go if on a diet.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Burger, Tots
Got the order wrong car hop was ok but the one on the speaker was a little rude also they forgot the signature mints as well as ketchup for the fries that's the part they got wrong wanted fries not tator tots oh and the staw was to short for the drink
Atmosphere: 5
Food: 4
Service: 1
They need to improve their drinks, they are pure water. The attention and food very good
Atmosphere: 4
Food: 4
Service: 4
Always a great place for your favorite drink!!
Food: 5
Service: 5
Recommended dishes: Premium Beef Hot Dogs Chili Cheese Coney, French Toast Sticks, Sundaes, Corn Dog, French Toast, Double Cheeseburger, Onion Rings, Cheese Tots
Great. Exactly the same everything. What you expect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Fries, Cheeseburger
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