A month ago, I was here with my family.Everything was fine until the waitress dropped the ball.Allison I believe her name was, brought me a cold coffee, with a sopapilla.I like their food , and my wife enjoyed the stuffed avocado.I'll return expecting a better service, next time.Thank you, keep up the good work!! ?
Atmosphere: 4
John parton
Starting with the salsa, warm and clearly made of canned tomatoes. It was the worst salsa i have ever had. The meat, both beef and chicken, are some of the cheapest quality. Almost something like you would find at a dollar store. Rice tasted like uncle Ben's, beans were....odd. Honestly the only thing this place has going for it is the mixed drinks.
Atmosphere: 1
Food: 1
Service: 3
Casa de Salazar
These guys moved to this new location, and the views from the second floor are very nice. They have lots of room for your large groups and booth seating of you're wanting something a bit more intimate. You can also take a table sitting outside if you want to enjoy the view of the gulf and the seawall. If you've been to their original location, you're gonna recognize some of their decorations and bruc brac like the carousel horse and the mariachi band. Their happy hour is sure to be gaining traction on any other place on the island. The drink and food specials for happy hour are a great selection of items anyone going to a tex-mex place would look for. I've had the enchiladas, and I also had the mixed parrillada. The drink specials are exactly what you want to see well drinks, draft beers, and margaritas. If you're visiting, don't sleep on this place. If you live here, put this place in your rotation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Charro Beans, Enchiladas
Tiffany Heidecker
First time eating here and everything was fantastic! The food portions were big and tasted great! I had the classic chicken enchiladas with Mexican rice and charro beans. The customer service was great! Everyone was very attentive and friendly. Will definitely be back next time we’re here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Charro Beans, Enchiladas
James Huppenthal
Thank you for a great meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Chicken Fajitas, Salsas, Beef Fajitas for One
Blue ivory
Service was great, and food was delicious
Atmosphere: 5
Food: 5
Service: 5
Mariana Renza
I ordered a charcoal beef fajita. The meat was clearly not done on a smoky grill.The pico de gallo was frozen, I asked for a fresh one and they sent it back to me saying that was the freshest they had. The fajita said it came with guacamole, but they only thought to tell me that they didn't have guacamole when I asked the waiter about the guacamole that was offered on the menu.They decided to fix the problem by giving me a one dollar discount. But at the time of paying that it was not effective.
Atmosphere: 1
Food: 1
Service: 2
Valia Coca Serafin
Absolutely lack of Mexican flavor, bland and distastefuly served but that wasn't the worse. I ordered Tacos al Carbón, that wasn't cooked Al carbón, that comes with guaca, frijoles charros, rice, a side of cheese and pico de Gallo. Well, Pico de Gallo/ Salsa Bandera wasn't fresh, contrary to their claim, but what is unacceptable is that at 12 noon they didn't have guaca but failed to tell me before taking the food to the table. I asked for a discount so they gave me a $1 discount. That was nice of them. However, not having a dish that I highlighted it before servings is unacceptable. The waiter was nice though even when he forgot to mention that one of my dish component wasn't available. If you are craving Mexican food, this isn't the place to go.
Atmosphere: 1
Food: 1
Service: 2
Paige Carrell
The view of the ocean at this location is wonderful. The service was excellent. The food was on point. The drinks were heaven.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chile Con Queso, Chips and Salsa, Margarita Salsa and Chips, Big Juan Burrito, Sopapillas, Beef Enchiladas, Street Tacos, Charro Beans, Enchiladas, Chimichanga, Chicken Fajitas, Fish, Tortilla Soup
Food is good but nothing special. Gave it a 4 star rating for the cheese enchilada happy hour special. Beautiful view of the ocean when sitting where you can see it and has plenty of areas where you can. Service good but felt like waitress was demeaning me because I'm elderly. She looks 18 no older than early 20s. I look pretty good for an early 70s lady. It was that strange smirky smile she almost continuously had. Guess some people think they'll be young forever. Well time goes by fast and b4 she knows it she'll be my age, if she makes it. That is a very rude way to act. She didn't make me feel bad. Just so tired of people calling me sweetie, honey, and other stupid names. When I waitressed for a little while. when young I treated everyone the same, the elderly the same. I'm not waitresses honey, sweetie etc. One time I let a young waitress that called me sweetheart know it wasn't right. I don't feel bad because I'm elderly and they don't make me feel bad because I'm elderly. They're the fool not me. It happens again I'm saying something. Tired of it. I wonder how they treat they're grandparents.
Atmosphere: 5
Food: 4
Service: 3
Robin Lively
Food was really good, Allison our waitress was outstanding and sweet as they come.We will ask for her next time we visit!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Enchiladas
Ramon Ruiz
Juan's Big Burrito is the best burrito I have ever ate being 12". I can say it's authentic. Wonderful taste of food.
Atmosphere: 5
Food: 5
Service: 5
Regina Mills
Let me start off by saying I'm a regular over the past few years. Whether dining in, doing pick up or to go. Now granted, I ordered through Grubhub, Tortugas holds ultimate responsibility when it comes to food quality and packaging the orders accordingly. I called the restaurant 17 times to fix this issue. They claim they hold no responsibility since it was to go. LMFAO! You guys packaged ot wrong. When my order was still being made, I asked and offered to pay for their green sauce. I didn't receive that either. I've given so much good word of mouth over the years to Tortugas. But not anymore. They don't care. I was trying to have a special evening with my boyfriend and went on about Tortugas food. Not anymore. I'll be finding a new Mexican place that can be consistent and care. I'll be letting my clients know not to go here.
A month ago, I was here with my family.Everything was fine until the waitress dropped the ball.Allison I believe her name was, brought me a cold coffee, with a sopapilla.I like their food , and my wife enjoyed the stuffed avocado.I'll return expecting a better service, next time.Thank you, keep up the good work!! ?
Atmosphere: 4
Starting with the salsa, warm and clearly made of canned tomatoes. It was the worst salsa i have ever had. The meat, both beef and chicken, are some of the cheapest quality. Almost something like you would find at a dollar store. Rice tasted like uncle Ben's, beans were....odd. Honestly the only thing this place has going for it is the mixed drinks.
Atmosphere: 1
Food: 1
Service: 3
These guys moved to this new location, and the views from the second floor are very nice. They have lots of room for your large groups and booth seating of you're wanting something a bit more intimate. You can also take a table sitting outside if you want to enjoy the view of the gulf and the seawall. If you've been to their original location, you're gonna recognize some of their decorations and bruc brac like the carousel horse and the mariachi band. Their happy hour is sure to be gaining traction on any other place on the island. The drink and food specials for happy hour are a great selection of items anyone going to a tex-mex place would look for. I've had the enchiladas, and I also had the mixed parrillada. The drink specials are exactly what you want to see well drinks, draft beers, and margaritas. If you're visiting, don't sleep on this place. If you live here, put this place in your rotation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Charro Beans, Enchiladas
First time eating here and everything was fantastic! The food portions were big and tasted great! I had the classic chicken enchiladas with Mexican rice and charro beans. The customer service was great! Everyone was very attentive and friendly. Will definitely be back next time we’re here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Charro Beans, Enchiladas
Thank you for a great meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Chicken Fajitas, Salsas, Beef Fajitas for One
Service was great, and food was delicious
Atmosphere: 5
Food: 5
Service: 5
I ordered a charcoal beef fajita. The meat was clearly not done on a smoky grill.The pico de gallo was frozen, I asked for a fresh one and they sent it back to me saying that was the freshest they had. The fajita said it came with guacamole, but they only thought to tell me that they didn't have guacamole when I asked the waiter about the guacamole that was offered on the menu.They decided to fix the problem by giving me a one dollar discount. But at the time of paying that it was not effective.
Atmosphere: 1
Food: 1
Service: 2
Absolutely lack of Mexican flavor, bland and distastefuly served but that wasn't the worse. I ordered Tacos al Carbón, that wasn't cooked Al carbón, that comes with guaca, frijoles charros, rice, a side of cheese and pico de Gallo. Well, Pico de Gallo/ Salsa Bandera wasn't fresh, contrary to their claim, but what is unacceptable is that at 12 noon they didn't have guaca but failed to tell me before taking the food to the table. I asked for a discount so they gave me a $1 discount. That was nice of them. However, not having a dish that I highlighted it before servings is unacceptable. The waiter was nice though even when he forgot to mention that one of my dish component wasn't available. If you are craving Mexican food, this isn't the place to go.
Atmosphere: 1
Food: 1
Service: 2
The view of the ocean at this location is wonderful. The service was excellent. The food was on point. The drinks were heaven.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chile Con Queso, Chips and Salsa, Margarita Salsa and Chips, Big Juan Burrito, Sopapillas, Beef Enchiladas, Street Tacos, Charro Beans, Enchiladas, Chimichanga, Chicken Fajitas, Fish, Tortilla Soup
Good happy hour menu and the food was out quick!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef Enchiladas, Enchiladas
Restaurantji Recommends
Good food, excellent service, fabulous view. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Street Tacos
Food is good but nothing special. Gave it a 4 star rating for the cheese enchilada happy hour special. Beautiful view of the ocean when sitting where you can see it and has plenty of areas where you can. Service good but felt like waitress was demeaning me because I'm elderly. She looks 18 no older than early 20s. I look pretty good for an early 70s lady. It was that strange smirky smile she almost continuously had. Guess some people think they'll be young forever. Well time goes by fast and b4 she knows it she'll be my age, if she makes it. That is a very rude way to act. She didn't make me feel bad. Just so tired of people calling me sweetie, honey, and other stupid names. When I waitressed for a little while. when young I treated everyone the same, the elderly the same. I'm not waitresses honey, sweetie etc. One time I let a young waitress that called me sweetheart know it wasn't right. I don't feel bad because I'm elderly and they don't make me feel bad because I'm elderly. They're the fool not me. It happens again I'm saying something. Tired of it. I wonder how they treat they're grandparents.
Atmosphere: 5
Food: 4
Service: 3
Food was really good, Allison our waitress was outstanding and sweet as they come.We will ask for her next time we visit!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Enchiladas
Juan's Big Burrito is the best burrito I have ever ate being 12". I can say it's authentic. Wonderful taste of food.
Atmosphere: 5
Food: 5
Service: 5
Let me start off by saying I'm a regular over the past few years. Whether dining in, doing pick up or to go. Now granted, I ordered through Grubhub, Tortugas holds ultimate responsibility when it comes to food quality and packaging the orders accordingly. I called the restaurant 17 times to fix this issue. They claim they hold no responsibility since it was to go. LMFAO! You guys packaged ot wrong. When my order was still being made, I asked and offered to pay for their green sauce. I didn't receive that either. I've given so much good word of mouth over the years to Tortugas. But not anymore. They don't care. I was trying to have a special evening with my boyfriend and went on about Tortugas food. Not anymore. I'll be finding a new Mexican place that can be consistent and care. I'll be letting my clients know not to go here.