Pollos El Gallo

18770 FM 2252, Garden Ridge
(210) 550-6011

Recent Reviews

Mayra Garrett

I was just here and I came home excited to eat, while finding out I was cheated on what I paid for. My rice and beans were almost half empty. I was dissapointed. I expected to get full containers and it was not a full serving. Beware.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Arroz Y Frijoles, Smoke Chicken

Jonathon Bellotte

I am only reviewing customer service. The food may or may not be good. I called and asked to speak to a manager. I was interested in placing a rather large order. I was told at 3:00 pm that no one spoke English, and that no one who spoke English would be available until the next day. My suspicion is they believed I was calling to complain and were just making this up. How do you get through dinner with not one person who speaks English? You do not. Probably dodged a bullet. If you are so used to complaints, you have a preplanned lie, I'm not interested.

Atmosphere: 1

Food: 1

Service: 1

Jose' Rodriquez

Good food

Atmosphere: 5

Food: 5

Service: 5

Rob Hingley

off the beaten track chicken roasters. cheap and

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Half Chicken, Super Papa, Green Salsa

Ronnie L Young

When I have a chance I always come here. Food is prompt, hot, and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Chicken

Byron Galicia

Very excellent service and very attentive staff ?

Atmosphere: 5

Food: 5

Service: 5

Cindy Quintero

We enjoy the food and atmosphere. This place is really nice and food is amazing. The only think I did not like was they charge almost $3 dollars for using your card to pay. Other then that great experience.

Atmosphere: 5

Food: 5

Service: 5

Joe Melvin

This was my first time eating here. Definitely a hidden gem. Good service! Excellent meal!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arroz Y Frijoles, Half Chicken, Tortillas, Green Salsa, Chicken Plate

Itzel Sanchez

The food is great and the service is exceptional. I love the location, super peaceful and nice.Kid-friendliness: There is a playground outside next to the tables so parents can watch the kids play while they eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Plate

Gary M.

Food is always great here, reasonably priced for a lot of food, definitely recommend the asada loaded potato

Heather S.

The food here was delicious. Chicken was perfectly cooked. The vibe was just off . The server was very quick and dry with her customer service and help.. the place needed some renovating but if you're looking for a good quick bite to eat! This is the place to try!

ka a.

We ordered full chicken and chips, queso and salsa.The food is amazing. Service is fantastic and the price is great!

Regena Collier

Suggested by a local business. This place did not disappoint.Quick service. Friendly staff. Good food.

Atmosphere: 5

Food: 5

Service: 5

Gerardo Pascal

It takes a lot for me to write a negative review, I have been a customer for about half a year. Walked in today for lunch and did not receive food for over a hour. I get it that they are short staffed (sign on door), so I did not mind the longer than expected wait time. What I was very uncomfortable with is the way the upper management (blue dress) was treating her employees. I quickly noticed that our server was new, and upper management was being very rude/passive aggressive to the new employee. Please be careful with this type of individual. I understand this is a frustrating/stressful environment but there is other ways to handle the situation.

Atmosphere: 1

Food: 5

Service: 2

Jerry P.

It takes a lot for me to write a negative review, I have been a customer for about half a year. Walked in today for lunch and did not receive food for over a hour. I get it that they are short staffed (sign on door), so I did not mind the longer than expected wait time. What I was very uncomfortable with is the way the upper management (blue dress) was treating her employees. I quickly noticed that our server was new, and upper management was being very rude/passive aggressive to the new employee. Please be careful with this type of individual. I understand this is a frustrating/stressful environment but there is other ways to handle the situation.

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