Arby's

1902 Northwest Hwy, Garland
(972) 613-6014

Recent Reviews

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Sabina Catz

Ordered uber eats. Ordered a large fry and.. not even kidding I got like 6 fries. Not sure if the uber driver ate them or the store just forgot to fill it to the top actually. But six fries for a large. Looking forwards to robot employees cause darn, that’s not cool, especially for the cost.

Food: 1

Steven Nava

Christopher was the best

Atmosphere: 5

Food: 5

Service: 5

Susan Scott

Love this Arby’s ! The ppl are so nice and food is always great.

Atmosphere: 5

Food: 5

Service: 5

M S

Service is always rude and unwelcoming

Recommended dishes: Roast Beef

George Cortes

Staff was friendly, food was horrible. I tried the curly fries first and after the second one it tasted like someone had grabbed the last bag of frozen fries from the back of the freezer before they went bad and deep fried them with a plastic spoon. Opened my burger and the bottom of the bun was ice cold. Took a bite and it tasted bland, I can tell when a burger has pickles in it cause I always take them off and I couldn’t even taste them in there because I forgot to ask them to take them out. I was gonna leave a 2 star because the staff was nice or at least the girl that worked there. But the more I wrote down about the quality of the food and how badly cooked it was I ended up changing it to a one star. Went to the manager to ask her for a refund and she said I had to call in the morning because they don’t offer refunds at their location??? Told her about the fries and the girl working there agreed the food was nasty and then the manager told me “well the fries are fresh!” I responded and told her I was forcing myself to try and like them but it was making me sick by the third curly fry. I only took one bite of the burger, finished the chocolate shake and mozzarella sticks. The Dr Pepper is Dr Pepper so you can’t really mess that up. But yeah don’t come here unless you really really like eating food with no quality control or flavor. Hopefully I don’t get sick 🤢

Atmosphere: 2

Food: 1

Service: 1

Virginia Brumfield

A little pricey but everything has went up

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Sandwich, Roast Beef

GRAND MARQUIS

The person working the window was awesome (Chris)! Super nice and they even offered me water while I was sitting waiting for the burger to be ready (which was amazing by the way!) 10/10 Arby's

Atmosphere: 5

Food: 5

Service: 5

Kevin Kluttz

This was my first visit to this location in at least a year, and my first visit using the Arbys app on my phone. The app was simple enough and had a great introductory discount for using the app. But I have food allergies and can't have cheese on anything. Two of my items had cheese on them when I got home. I did confirm I made the correct modifications on the app.I also ordered several packets of sauces and ketchup and got none in my bag. When I asked the person at the window for a receipt, I got nothing but attitude and excuses.

Atmosphere: 3

Food: 4

Service: 3

Craig Grilliette

The staff is way overworked here. They did a great job taking care of the customers. The rueben sandwich was ok.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Reuben

Aletha

Did not get the Turkey Reuben sandwich I ordered!!! Sugar free Lemonade tasted like water. Drive thru order. Very disappointed when I got home

Food: 1

Aletha TX

Did not get the Turkey Reuben sandwich I ordered!!! Sugar free Lemonade tasted like water. Drive thru order. Very disappointed when I got home

Food: 1

Deloris Allen

Took a while in drive thru. Food wasn’t at all what I saw on the picture. Arby’s take the burgers off for the Northwest Hwy location cause they can’t handle it. I spent 25 so I had to eat it and I was hungry. Not returning for none of the items on the menu. I got something that said cheesy but the cheese came straight from the refrigerator so it just wasn’t right.

Atmosphere: 1

Food: 1

Service: 2

Mike Mcbride

Was I rude yes did I disrespect the mgr Yes When you drive home your order is wrong and is pig slop how much respect did I get

Atmosphere: 1

Food: 1

Service: 1

Melissa Elledge

Plenty of meat even on sale sandwichs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Curly Fries, Potato Cakes, Roast Beef

MO BAHIRU

Lady kind of rude or she having a bad day ,Hard to tell.

Atmosphere: 3

Food: 5

Service: 3

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