Bar Louie - Firewheel Town Center

Walked in and was advised that it was open seating by the bar person. We waited and waited and waited, no one acknowledged us at all. James Slaughter , General Manager you sir need to go visit this location because your current staff has no regard for you or the “Bar Louie” Brand. For anyone else reading this please save yourself and go to TGIF , they have good service, drinks and food. Oh and on my way out the waitress said she is also the cook ???

They have live band on Thursday. On Friday they have an excellent DJ. He goes by DJ BMIXD. This gentleman, Bryan has a unique style and always finds what will get the room moving. Strong skills for sure. He is extremely professional and approachable for requests. I recommend going Friday early for HH, 4-7 pm. DJ starts almost an hour later. Treat yourself and friends if you're in the Firewheel area.

Our host was awesome! Ray deserves a raise for handling all 30 of my sorors at once! Great atmosphere! We will be back!

We started coming here about a year ago and loved it sadly it’s gone way down hill since then. The service isn’t great, it took over 15 minutes to get a draft beer but my cocktail was made right away except it was the worst drink I’ve ever tasted, that bartender has no right behind that bar. There was maybe 6 tables taken so it shouldn’t of taken so long to get drinks. The waitresses were very odd putting. There’s definitely something going on with that kitchen as well. We left and went to wild wood instead SO MUCH BETTER.

We were a group of 5. We were just going to have some drinks and we were basically told they couldn’t serve us due to them being understaffed. I don’t think that’s the way to talk to customers or to turn around customers. We were fine waiting, we understand, but the way that the manager(I believe it was the manager) came at us was not right. 2 stars for getting a free drink though. Won’t be coming back.

We decided to stop here for Valentine’s Day last minute. As greeted, an extremely rude host (male) said that we couldn’t sit at that table cause it was reserved, even with no sign. We didn’t even get a response in because he kept going on about how busy they are and that they only had two servers and it’s crazy. We almost left, which is what I think his goal for us was.. but, I wanted an impossible burger. So we went to the bar. The bartender was so sweet and great, and kept calm in the chaos. She was the only bartender for a busy restaurant and bar top. The apple drink was AMAZING and they gave me extra apple chips. I can’t even begin to explain how amazing this impossible burger was y’all…. 10/10 cook. Came out super quick and hot as well! Overall a good experience besides the rude host or busboy. Would definitely suggest hiring another bartender for holidays, especially a holiday where everyone goes on a date. Give your cook a raise and the bartender!!

The staff there truly try to connect with their clientele, to the point that I have been given both hugs and fist bumps. They do truly care about the food and drinks the serve you, and as quickly as possible try to resolve any issues. This became my personal neighborhood bar after only 1 visit. A bit short staffed with covid at times, but the atmosphere makes it worth a bit of of wait.

Just walked out without even getting our drink order taken. Sat for a half an hour and the waiter just walked by and looked us, but never said a thing. We frequent here, and this is the worst service we have gotten in years. Was not that busy, so no reason for the lack of service or professionalism. Really seems to be going down hill.

Tonight the bartenders took forever to look our way. Finally, one approached and said I’ll be right with you, “frankly its going to be a little while”. Then proceeded to serve every person that came to the bar after. Avoided looking our way for about 25 mins. We’re in our early 20s and African American, the population was middle aged caucasians - as were the bartenders. Definitely felt off and we didn’t even feel comfortable giving them our money anymore, so we left. Would’ve loved to stay and make the bartenders service us and tipped $0 because that was what was well deserved. They knew what they were doing. Anyways this place is for a specific crowd. The other location feels more comfortable. Bartenders were wack here.

My experience was a little different from most I ordered a drink and the bartender took a little long getting it to me by time I finished getting 3 drinks he paid for it. So the drinks I'd give 4 out 5 but the service was fantastic still worth checking out as a go to Friday or Saturday pregame night bar

Decent place for casual dinner and drinks. Food is consistent and better than most bar and grill type places. Usually busy and loud, not much for noise dampening in this place.

The last time I visited this Bar Louie I told myself I would never return. A friend told me she had recently been there on a Thursday night when they had live music and loved it. A group of us decided to meet for drinks a couple weeks ago on a Friday night because there was a DJ. I didn’t eat but we all had a blast. The music, drinks and crowd was the best I’ve seen this far out from downtown Dallas. This past week, my wife and I stopped in to eat before catching a movie and we were really impressed. There were signs everywhere explaining they were short staffed and seating was limited. The staff was hustling and a gentleman, who I later learned was the GM, gave us the most hospitable experience I have ever experienced at a restaurant in Garland. I don’t know if he was actually our server because I noticed he was not only visiting and serving ever table in the restaurant, he was also bartending. We were given top notch service and really felt welcomed and appreciated. The food was served exactly as ordered and was hot and delicious. The restrooms and dining room had definitely been cleaned up since the last time I was there. The entire operation has made a complete turn around since my last visit back in 2021.

Wow, we wanted to go to Bar Louie many times, but we went to another restaurant. Today, we went there.. it was not good AT ALL. I had a sweet chicken sandwich and it was awful. It was crazy spice or something, maybe the deep fryer oil. The fries had the same taste. But it was not good, hopefully tonight or tomorrow I will give you the verdict… lol will post after..

The acoustics were a bit loud but they had tasty cocktails and a cozy vibe

DJ BMIXD played great music and kept the vibe coming, literally was filling the playlist all night. Come out and enjoy!