Had a craving for a flame broiled burger. The food was disappointing, and the service was outstanding. Is it possible to get the meat freshly heated by the broiler? I was the only person in the drive-through. It was 8pm on a Friday night
Food: 3
Service: 4
Recommended dishes: Onion Rings
Q P (Key-Lea)
But are they even open?
Placed an online order. Sat in the drive thru to pick it up. No answer, knocked on window and lady says she there to clean but yet making herself a burger. Had to go to another location. Writing an official review bc it's 7pm on a Saturday and all lights are off and no cars in the lot. Update your hours or just close this location down. BBB
Service: 1
JG CEOJayGraham
THEY FORGOT TO PUT A SAUSAGE ON MH CROUSSANT WHICH COMES WITH SAUSAGE EGG AND CHEESE CROISSSNT š¤§š«£š¬š¤¬š¤¬š¤¬š¤¬š¤¬
Atmosphere: 1
Food: 1
Service: 1
Roberto Gonzalez
Yelling and cursing in Spanish Dirty bathroom and dine area plus a guy sleeping in a booth
Atmosphere: 2
Food: 4
Service: 2
MAGA
Yarel the so called GM WAS extremely rude to me because I asked her how to add points to my new burger King app. SHE MUST BE ANOTHER DEI HIRE. SOO SAD.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper Jr
Karen Joseph
I went to get a lunch the fried pickle whopper I was not told that Wednesdayās the whopper is a reduced price. She did not share that with me. I advised her of the drinks the soda fountains three of them were not working it spits out water. she said oh yeah, and she turned her back, that was the worst service she couldāve given me. I get my order. I asked for ketchup looks at the ketchup on the counter and then she hands me up and she walks away and I told her you did not share that I can get a whopper for more reasonable price she said itās not that whopper youāre getting and her back , that was the worst service. The fries were brick cold, so displeased with the attitude from the young woman and then if she really wanted to do great service, she wouldāve communicated with me, but there was a Hispanic young man that walked in there and they began talking to the man Did not pay attention about the drinks and the cup at all I will never go there again
Atmosphere: 1
Service: 1
Matthew Lambourne
Recently remodeled but canāt cover the same old problems. Slow service and lukewarm food.
Atmosphere: 1
Food: 2
Service: 1
Ben Lambourne
Came here with family. Had 3 different orders. All 3 were incorrect. Items that were on the menu and ordered they later stated they didnāt have. I would avoid this location
Editing review to clarify just how bad the experience was:
- play place was closed due to āmessā (understandable) - there was a mop bucket just left in the middle of the floor the entire time we were there out in the eating area. - when I mean every order was wrong. I really do mean it. Not a single meal was correct with multiple items forgotten. - food was cold
This is the worst fast food experience Iāve had, I am very understanding having worked 5+ years in fast food myself, but this was terrible.
VerĆ³nica Requena
I ordered a double wopper with fresh meat and the meat was old. And I ordered a wopper jr burger and it tasted like paint. I won't be back!!
There was redheaded woman at the drive thru window. She was so rude on the speaker. Was super impatient and when I got up the window snatched my money and slammed the window. I really thought it was going to shatter. I didnāt have any sauce for my 2 8piece mozzarella fries and 8piece chicken fingers. When I asked for sauce she gave me 1. Iām not a rude person so I asked if I could please have more because I have 3 orders of 8pieces and she huffed very loud and obnoxiously grabbed more sauce. I told her thank you and she huffed at me again. Super rude. If you donāt like your job please find a new one.
Atmosphere: 1
Food: 1
Service: 1
Rhonda G. Steward
Customer Service needs to smile!! ? Give them a raise!!
Atmosphere: 3
Food: 4
Service: 2
Angel J
Young Hispanic chick at drive through needs more training she had an attitude, has a look in her face like she doesnāt want to be there
Atmosphere: 1
Food: 2
Service: 1
Ana B
Honestly I donāt even know why I keep going back they always mess up the simplest orders I just got home opened my burger and thereās no cheese nor bacon on my burger and when simply ordering saying I only want cheese and bacon on the burger the employee asks if I want bacon I said yes she asks again but yelled it this time as if I never responded , yall really need to get employees that want to work if not why even be there to be rude to customers
Service: 3
Juan Mongua
I come to the store because I work nearby and they never have change for a $50 or $100 bill. They should be more aware because their customers run out of Burger King ? the rating is 0
Had a craving for a flame broiled burger. The food was disappointing, and the service was outstanding. Is it possible to get the meat freshly heated by the broiler? I was the only person in the drive-through. It was 8pm on a Friday night
Food: 3
Service: 4
Recommended dishes: Onion Rings
But are they even open?
Placed an online order. Sat in the drive thru to pick it up. No answer, knocked on window and lady says she there to clean but yet making herself a burger. Had to go to another location. Writing an official review bc it's 7pm on a Saturday and all lights are off and no cars in the lot. Update your hours or just close this location down. BBB
Service: 1
THEY FORGOT TO PUT A SAUSAGE ON MH CROUSSANT WHICH COMES WITH SAUSAGE EGG AND CHEESE CROISSSNT š¤§š«£š¬š¤¬š¤¬š¤¬š¤¬š¤¬
Atmosphere: 1
Food: 1
Service: 1
Yelling and cursing in Spanish
Dirty bathroom and dine area plus a guy sleeping in a booth
Atmosphere: 2
Food: 4
Service: 2
Yarel the so called GM WAS extremely rude to me because I asked her how to add points to my new burger King app.
SHE MUST BE ANOTHER DEI HIRE.
SOO SAD.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper Jr
I went to get a lunch the fried pickle whopper I was not told that Wednesdayās the whopper is a reduced price. She did not share that with me. I advised her of the drinks the soda fountains three of them were not working it spits out water. she said oh yeah, and she turned her back, that was the worst service she couldāve given me. I get my order. I asked for ketchup looks at the ketchup on the counter and then she hands me up and she walks away and I told her you did not share that I can get a whopper for more reasonable price she said itās not that whopper youāre getting and her back , that was the worst service. The fries were brick cold, so displeased with the attitude from the young woman and then if she really wanted to do great service, she wouldāve communicated with me, but there was a Hispanic young man that walked in there and they began talking to the man Did not pay attention about the drinks and the cup at all I will never go there again
Atmosphere: 1
Service: 1
Recently remodeled but canāt cover the same old problems. Slow service and lukewarm food.
Atmosphere: 1
Food: 2
Service: 1
Came here with family. Had 3 different orders. All 3 were incorrect. Items that were on the menu and ordered they later stated they didnāt have. I would avoid this location
Editing review to clarify just how bad the experience was:
- play place was closed due to āmessā (understandable)
- there was a mop bucket just left in the middle of the floor the entire time we were there out in the eating area.
- when I mean every order was wrong. I really do mean it. Not a single meal was correct with multiple items forgotten.
- food was cold
This is the worst fast food experience Iāve had, I am very understanding having worked 5+ years in fast food myself, but this was terrible.
I ordered a double wopper with fresh meat and the meat was old. And I ordered a wopper jr burger and it tasted like paint. I won't be back!!
Food: 1
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was redheaded woman at the drive thru window. She was so rude on the speaker. Was super impatient and when I got up the window snatched my money and slammed the window. I really thought it was going to shatter. I didnāt have any sauce for my 2 8piece mozzarella fries and 8piece chicken fingers. When I asked for sauce she gave me 1. Iām not a rude person so I asked if I could please have more because I have 3 orders of 8pieces and she huffed very loud and obnoxiously grabbed more sauce. I told her thank you and she huffed at me again. Super rude. If you donāt like your job please find a new one.
Atmosphere: 1
Food: 1
Service: 1
Customer Service needs to smile!! ? Give them a raise!!
Atmosphere: 3
Food: 4
Service: 2
Young Hispanic chick at drive through needs more training she had an attitude, has a look in her face like she doesnāt want to be there
Atmosphere: 1
Food: 2
Service: 1
Honestly I donāt even know why I keep going back they always mess up the simplest orders I just got home opened my burger and thereās no cheese nor bacon on my burger and when simply ordering saying I only want cheese and bacon on the burger the employee asks if I want bacon I said yes she asks again but yelled it this time as if I never responded , yall really need to get employees that want to work if not why even be there to be rude to customers
Service: 3
I come to the store because I work nearby and they never have change for a $50 or $100 bill. They should be more aware because their customers run out of Burger King ? the rating is 0
Atmosphere: 5
Service: 1
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