I went to Cicis on NW Highway in Garland for Lunch. Worst mistake. The service is bad the bald manager is so rude. He was yelling at his employees in front of customers. I requested a Pizza and he said when we can get to it. I'll never come back to this filthy location.
Eddie Martinez
Annoying that you have to pay for a water bottle now… there’s a fountain machine and it dispenses water why do we have to pay now?
Atmosphere: 4
Food: 4
Service: 3
Dipp'd 'N' Chocolate
I stopped at 2 locations away from home before going on home. 3rd location was the charm. Hands down this location always has it together. That 2.99 deal is tearing other locations up but this location is handling the inflation of customers due to this deal amazingly well. Corporate needs to go in award that entire store. He has a young staff that is beyond outstanding. Especially for a Friday too.
Atmosphere: 5
Food: 5
Service: 5
Grace Decker
Super clean establishment and fresh pizza! Really friendly staff as well :)
Atmosphere: 5
Food: 5
Service: 5
Admin Gideon
$5.99 Mondays & Tuesdays. Not great food but can't beat the price.
Atmosphere: 3
Food: 3
Service: 3
Fabian Gonzalez
Ronald keeps dining and cook area nice and clean. I recommend this Cicis.
Diana Delgado
The male manager is so awkwardly rude and super weird.
Atmosphere: 1
Food: 3
Service: 1
Humberto Rodriguez
I went to this location 8/4/25 and I told the girl behind the counter about the chicken noodle soup not having anything but broth and all she did was make a ugly face and walked away. Stay away from this location. Employees are very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Phyllis Payne
Took the grandchildren to eat pizza after an event today on 7/17/25 . I sat a different table and noticed an employee which turned out to be the manager. And as I figured out what was going on my grand daughter had put soda inside a water cup the manager was hollowing at my grand daughter no my granddaughter should have not put the soda in the water cup ( I payed for the drink )and a I addressed that that it was wrong to my granddaughter. This manager approach was all wrong to be in leadership at any place of business. After that I went to get more pasta and this is what I saw (see pictures ) and ask if this appearance acceptable and he said yes me seeing this nasty looking water . I decided I was done eating. So he the manager said they were cleaning up to close @9:05 when they close at 10:00pm and customers were still eating. I was on the phone and this manager walked over to me and ask if I was calling CiCi ‘s from my cell phone and by this time on talking to a family member. So my question to him was why was he asking me that, his reply was because I’m right here , now tell me does that not sound like someone looking for a reason to cause conflict with a customer .Simply because I addressed the dirty water on the steam table. when leaving going out of the door he was talking to the employees looking at me and my grandchildren laughing. So i ask if there was something he wanted to say to me , and he ask if there was something I wanted to say to him and again call himself shining in front of his employees teaching them it ok to go back and forth with a customer. I’m really concern that if this type of behavior of a grown person that suppose to be in management this business is in great trouble. You just down treat no one with disrespect when it comes to dealing with your customers. You can not tell me that if my husband was standing there at 6’3” I would have had this response. I say it was discrimination because I was female . This issue should be addressed before it gets out of control. The manager was a short bald guy he must be the owner because he sure don’t care about loosing or returning customers.
Jayla Williams
we went around 8pm to eat some pizza. And while me and my group were grabbing drinks the manger came and yelled at a teenage girl about a drink. They started putting food up around 8:30 and the food area where they serve the food, along with the steam table was nasty. the manager was rude and was mocking his customers. He acted like he didn’t cared and just laughed. this place was a 0 for me i do not recommend this location. after we started to leave out the manger was laughing as if it was a joke.
My all-african church has recently come by for a fun visit to this store, but has been greeted by nothing but rude behavior from the bald-headed manager himself on both encounters (both during the 5th - 9th grade trip and the 4th - 2nd grade trip.)
Atmosphere: 1
Food: 3
Service: 1
Jeff Whitaker
This place is great! I honestly hadn’t walked into a Cici’s in 20 years, but I work close to this one and I wanted to let my 3 kids (8, 6 and 2) try the grandeur that is all you care to eat pizza and desserts!
It did not disappoint! I was welcomed at the door, I learned that 3 and under buffet only costs $1.99 (which is about the value of what little one ate haha!). So for the four of us it was under $30!
We got there around 2:30pm for a hybrid lunch/dinner and I was surprised at how busy it was! Not packed but not empty. The selection of pies was great!
I was worried that the food would not live up to my nostalgic memories and I would leave disappointed, but I can honestly say, that was not the case.
The kids declared today “the best day ever” and are planning to come back on their birthdays! The ultimate compliment in my house!
Atmosphere: 5
Food: 5
Service: 5
Farham Arami
Pizza was terrible, manager was rude, and they charged us way too much especially for the cleanliness of the place. The hairless and rude manager does not seem to be concerned about any of this. 1 star, would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Katharine Chambers
It is 10:06pm on Fri & theu are closed. So I don't know why it says 11pm????
I went to Cicis on NW Highway in Garland for Lunch. Worst mistake. The service is bad the bald manager is so rude. He was yelling at his employees in front of customers. I requested a Pizza and he said when we can get to it. I'll never come back to this filthy location.
Annoying that you have to pay for a water bottle now… there’s a fountain machine and it dispenses water why do we have to pay now?
Atmosphere: 4
Food: 4
Service: 3
I stopped at 2 locations away from home before going on home. 3rd location was the charm. Hands down this location always has it together. That 2.99 deal is tearing other locations up but this location is handling the inflation of customers due to this deal amazingly well. Corporate needs to go in award that entire store. He has a young staff that is beyond outstanding. Especially for a Friday too.
Atmosphere: 5
Food: 5
Service: 5
Super clean establishment and fresh pizza! Really friendly staff as well :)
Atmosphere: 5
Food: 5
Service: 5
$5.99 Mondays & Tuesdays. Not great food but can't beat the price.
Atmosphere: 3
Food: 3
Service: 3
Ronald keeps dining and cook area nice and clean. I recommend this Cicis.
The male manager is so awkwardly rude and super weird.
Atmosphere: 1
Food: 3
Service: 1
I went to this location 8/4/25 and I told the girl behind the counter about the chicken noodle soup not having anything but broth and all she did was make a ugly face and walked away. Stay away from this location. Employees are very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Took the grandchildren to eat pizza after an event today on 7/17/25 . I sat a different table and noticed an employee which turned out to be the manager. And as I figured out what was going on my grand daughter had put soda inside a water cup the manager was hollowing at my grand daughter no my granddaughter should have not put the soda in the water cup ( I payed for the drink )and a I addressed that that it was wrong to my granddaughter. This manager approach was all wrong to be in leadership at any place of business. After that I went to get more pasta and this is what I saw (see pictures ) and ask if this appearance acceptable and he said yes me seeing this nasty looking water . I decided I was done eating. So he the manager said they were cleaning up to close @9:05 when they close at 10:00pm and customers were still eating. I was on the phone and this manager walked over to me and ask if I was calling CiCi ‘s from my cell phone and by this time on talking to a family member. So my question to him was why was he asking me that, his reply was because I’m right here , now tell me does that not sound like someone looking for a reason to cause conflict with a customer .Simply because I addressed the dirty water on the steam table. when leaving going out of the door he was talking to the employees looking at me and my grandchildren laughing. So i ask if there was something he wanted to say to me , and he ask if there was something I wanted to say to him and again call himself shining in front of his employees teaching them it ok to go back and forth with a customer. I’m really concern that if this type of behavior of a grown person that suppose to be in management this business is in great trouble. You just down treat no one with disrespect when it comes to dealing with your customers. You can not tell me that if my husband was standing there at 6’3” I would have had this response. I say it was discrimination because I was female . This issue should be addressed before it gets out of control. The manager was a short bald guy he must be the owner because he sure don’t care about loosing or returning customers.
we went around 8pm to eat some pizza. And while me and my group were grabbing drinks the manger came and yelled at a teenage girl about a drink. They started putting food up around 8:30 and the food area where they serve the food, along with the steam table was nasty. the manager was rude and was mocking his customers. He acted like he didn’t cared and just laughed. this place was a 0 for me i do not recommend this location. after we started to leave out the manger was laughing as if it was a joke.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
My all-african church has recently come by for a fun visit to this store, but has been greeted by nothing but rude behavior from the bald-headed manager himself on both encounters (both during the 5th - 9th grade trip and the 4th - 2nd grade trip.)
Atmosphere: 1
Food: 3
Service: 1
This place is great! I honestly hadn’t walked into a Cici’s in 20 years, but I work close to this one and I wanted to let my 3 kids (8, 6 and 2) try the grandeur that is all you care to eat pizza and desserts!
It did not disappoint! I was welcomed at the door, I learned that 3 and under buffet only costs $1.99 (which is about the value of what little one ate haha!). So for the four of us it was under $30!
We got there around 2:30pm for a hybrid lunch/dinner and I was surprised at how busy it was! Not packed but not empty. The selection of pies was great!
I was worried that the food would not live up to my nostalgic memories and I would leave disappointed, but I can honestly say, that was not the case.
The kids declared today “the best day ever” and are planning to come back on their birthdays! The ultimate compliment in my house!
Atmosphere: 5
Food: 5
Service: 5
Pizza was terrible, manager was rude, and they charged us way too much especially for the cleanliness of the place. The hairless and rude manager does not seem to be concerned about any of this. 1 star, would not recommend.
Atmosphere: 1
Food: 1
Service: 1
It is 10:06pm on Fri & theu are closed. So I don't know why it says 11pm????
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