Ain't nothing like 3 people continuely looking at you and pretending you are not there
Atmosphere: 1
Food: 1
Service: 1
Jack Dastur
They get my order all wrong, every time.
Atmosphere: 1
Food: 1
Service: 1
Cardreion Hall
Customer service in the A.M isn't very helpful, you make a error and they make you feel like a villain.
Atmosphere: 3
Food: 3
Service: 1
Anfernee Giddings
Stood outside, in the cold for over 15 minutes waiting on a drink I ordered in the walk up window while five vehicles came thru the drive thru after me and were served. Completely unprofessional and distasteful in my eyes and I highly don’t recommend this location if you’re in a rush like I was.
Atmosphere: 1
Food: 1
Service: 1
Samantha Arreguin
Stood outside for 20 minutes without being acknowledged and it was cold so i went around drive through and instantly was helped
t w
The 3 ladies that helped me and where amazing great location will come again so sweet
Atmosphere: 5
Food: 5
Service: 5
Yohannes GG
Nobody listens to you also disgusting dirty
Sonya Patterson
Worst place ever! They have horrible customer service! I will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Chito and Ale Gonzalez
We generally do not leave reviews but after today’s encounter after many we felt like we had to. We order through the mobile app and when we received our order it was the wrong sizes and almost forgot to give us my wives drink. We let them know it was the wrong size and about the other drink they went back and transferred it to the large cup and just added more ice. The drink was not good at all.
Atmosphere: 1
Food: 1
Service: 1
Fanny Soto
Don’t come to this place. The donuts are not fresh, the employees are always on their phones, and the service is bad.
The donuts were stale and cold. The texture was very dense and unappetizing… not like how donuts are supposed to be at all. They were insufficient in stock and didn’t have enough donuts or flavors that we were hoping for. Disappointing and misleading. The worker, a young Hispanic girl with glasses, told us they didn’t have Boston Kremes, instead had “daylights” which were just like bostons. They were not. She was very passive-aggressive when and snobbish when we pulled up to the window. Wasted money on donuts we didn’t want.
Atmosphere: 1
Food: 1
Service: 1
Kashish Alkareem
I usually don’t leave reviews, but after my third negative encounter with Leena (a short Hispanic girl who works here), I felt the need to speak up.
Every other employee at this location is wonderful, friendly, professional, and positive, including the manager, who always treats customers with respect. But Leena has consistently been rude, dismissive, and unwilling to listen.
Two days ago, I told her the drink she gave me wasn’t mine. I order the same thing every day and I know what it tastes like. She cut me off and said, “It is what it is.” When I tried to explain again, she simply said, “You can take this or move forward.” No apology, no effort to make it right. I ended up trashing the drink right in front of her, and she still didn’t care.
If you can’t show basic courtesy to your regular customers, maybe start your shift with a coffee yourself, Leena. This isn’t personal it’s about professionalism, and yours is seriously lacking.
Atmosphere: 1
Food: 4
Service: 1
Jessica Isidro
love the staff here ! Super sweet people and very helpful. I wasn’t a Dunkin girl until recently because of them & their coffee recommendations 💞
Food: 5
Service: 5
jesse
Came to this location for the first time and definitely coming back. Karen assisted me at the drive thru and she was sweet and energetic. We need people like her running the stores.
Ain't nothing like 3 people continuely looking at you and pretending you are not there
Atmosphere: 1
Food: 1
Service: 1
They get my order all wrong, every time.
Atmosphere: 1
Food: 1
Service: 1
Customer service in the A.M isn't very helpful, you make a error and they make you feel like a villain.
Atmosphere: 3
Food: 3
Service: 1
Stood outside, in the cold for over 15 minutes waiting on a drink I ordered in the walk up window while five vehicles came thru the drive thru after me and were served. Completely unprofessional and distasteful in my eyes and I highly don’t recommend this location if you’re in a rush like I was.
Atmosphere: 1
Food: 1
Service: 1
Stood outside for 20 minutes without being acknowledged and it was cold so i went around drive through and instantly was helped
The 3 ladies that helped me and where amazing great location will come again so sweet
Atmosphere: 5
Food: 5
Service: 5
Nobody listens to you also disgusting dirty
Worst place ever! They have horrible customer service! I will never come here again!
Atmosphere: 1
Food: 1
Service: 1
We generally do not leave reviews but after today’s encounter after many we felt like we had to. We order through the mobile app and when we received our order it was the wrong sizes and almost forgot to give us my wives drink. We let them know it was the wrong size and about the other drink they went back and transferred it to the large cup and just added more ice. The drink was not good at all.
Atmosphere: 1
Food: 1
Service: 1
Don’t come to this place. The donuts are not fresh, the employees are always on their phones, and the service is bad.
Restaurantji Recommends
Food was noticeably undercooked.
Atmosphere: 3
Food: 1
Service: 3
The donuts were stale and cold. The texture was very dense and unappetizing… not like how donuts are supposed to be at all. They were insufficient in stock and didn’t have enough donuts or flavors that we were hoping for. Disappointing and misleading. The worker, a young Hispanic girl with glasses, told us they didn’t have Boston Kremes, instead had “daylights” which were just like bostons. They were not. She was very passive-aggressive when and snobbish when we pulled up to the window. Wasted money on donuts we didn’t want.
Atmosphere: 1
Food: 1
Service: 1
I usually don’t leave reviews, but after my third negative encounter with Leena (a short Hispanic girl who works here), I felt the need to speak up.
Every other employee at this location is wonderful, friendly, professional, and positive, including the manager, who always treats customers with respect. But Leena has consistently been rude, dismissive, and unwilling to listen.
Two days ago, I told her the drink she gave me wasn’t mine. I order the same thing every day and I know what it tastes like. She cut me off and said, “It is what it is.” When I tried to explain again, she simply said, “You can take this or move forward.” No apology, no effort to make it right. I ended up trashing the drink right in front of her, and she still didn’t care.
If you can’t show basic courtesy to your regular customers, maybe start your shift with a coffee yourself, Leena. This isn’t personal it’s about professionalism, and yours is seriously lacking.
Atmosphere: 1
Food: 4
Service: 1
love the staff here ! Super sweet people and very helpful. I wasn’t a Dunkin girl until recently because of them & their coffee recommendations 💞
Food: 5
Service: 5
Came to this location for the first time and definitely coming back. Karen assisted me at the drive thru and she was sweet and energetic. We need people like her running the stores.
Atmosphere: 4
Service: 5
Loading...